I recently went to your store that you’re closing down in Southampton and there was a jumper that was on one of the mannequins which was the last one left. I asked a member of staff who intern aske... See more

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I went into our nearest super dry store as my husband had seen a jacket he wanted to try on, unfortunately the smallest size they had was a medium which was too big. I asked the sales assistant if the... See more
Great staff..friendly and informative...AND let me leave my superdry buy behind the counter till after I'd returned from watching local football match!! Did their utmost to sort out my sizes and co... See more
The quality of the Superdry brand is remarkable. Moreover, the new designs of cargo trousers, dresses and everyday jackets are contemporary and different to what is offered by other brands. I also lov... See more
Company details
About Superdry - Southhampton
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Unit SU42 West Quay Shopping Centre, SO15 1QF, Southampton, United Kingdom
- 02380 637701
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
In store purchase
Made purchase in store, shop and staff were welcoming and friendly and atmosphere relaxed. Store was clean and tidy and clothes well made as usual.
I like shirts.
No tall section
Tall people, AVOID. The skirts are incredibly short and there is no longer length options (midi, maxi, etc). Really disappointing as this company produces nice clothing but is missing out on so many customers.
Staff very polite and helpful refunded…
Staff very polite and helpful refunded within 36 hrs. I know you do paperless but a receipt on return to prove the item has been returned as what other proof is given once the item has been handed over its your word against theres
Great winter wear
Love the clothing, would always recommend.
I love the tops and jumpers as they are comfy, cozy and warm.
Fast delivery
Went into the local store they didn’t have the size we needed so the staff member ordered online for us, very friendly quick delivery many thanks
May use AI-assist with repliesRead more
I love Superdry
The best quality of clothes and the best styles. I simply love Superdry.

Reply from Superdry - Southhampton
Everything was perfect
Everything was perfect, my jacket size was real , very nice style very good quality, in the shop service was nice and helpful!!
Good service
Absolutely awful delivery
Absolutely awful delivery. I have ordered jacket and i was keep getting messages day by day delivery is rescheduled. I received message 10/10/2024 and arrived at the end 14/10/2024 and i had to instruct over the phone delivery guy where to go and we live on main street like more simple address he can’t find. And now new delivery and same story. Delivery guy told me he can’t find address and because is dark he doesn’t see numbers of houses. He already 3 times attempted my delivery. Never ever i am going to order anything from SUPERDRY. I lost two days at home waiting for delivery which never came. Better different brand than to wait nearly two weeks for two jackets, just unbelievable.

Reply from Superdry - Southhampton
Knew what I wanted just walked in east…
Knew what I wanted just walked in east to find had my size all was perfect
I love the quality and the athletic fit…
I love the quality and the athletic fit of superdry clothing. Especially the polo and tops. Great prices too. Will keep buying as long as they don’t change the fit
I couldn’t find customer services…
I couldn’t find customer services contact details on the website so I phoned my local branch and the guy I spoke to went out of his way to actually phone them on my behalf and sort out the issue.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







