This was my first experience at superdry. There was 3 people at tills - was waiting for a while before they stopped chatting. Service wasn’t quick enough. After receiving the item the guy just... See more

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I went into our nearest super dry store as my husband had seen a jacket he wanted to try on, unfortunately the smallest size they had was a medium which was too big. I asked the sales assistant if the... See more
Great staff..friendly and informative...AND let me leave my superdry buy behind the counter till after I'd returned from watching local football match!! Did their utmost to sort out my sizes and co... See more
Absolutely awful delivery. I have ordered jacket and i was keep getting messages day by day delivery is rescheduled. I received message 10/10/2024 and arrived at the end 14/10/2024 and i had to instru... See more
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Company details
About Superdry - Southhampton
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Unit SU42 West Quay Shopping Centre, SO15 1QF, Southampton, United Kingdom
- 02380 637701
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Mainly the staff in the shop in…
Mainly the staff in the shop in Southampton, Westquay. The goods I purchased are for my children as they love the brand. I also know that due to the high quality of the products previously bought last really well.
I bought the touchline jacket
I bought the touchline jacket. Perfect for cold, winter days watching our kids play sport.
Amazing materials
Amazing materials. No matter how much you sweat it never makes smell.
Item didn't suit but speedy delivery of…
Item didn't suit but speedy delivery of parcel and very good customer service on returning item to store.
Person serving me was very helpful and…
Person serving me was very helpful and an all round lovely person
Great!
Bit pricey but can't fault the quality. I guess you get what you pay for so all in all, awesome!
Used your West Quay store
Used your West Quay store, very helpful staff and great service
Excellent service and great item.
We went to the Superdry store but could not find the socks I was after, the young girl on the till ask if she could help. She found the ones I was after and she ordered them for me to be delivered to my house. In three days they were delivered. Great socks and Excellent service. Thank you.
Excellent no issues and the staff are…
Excellent no issues and the staff are always very helpful.
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Reply from Superdry - Southhampton
Great service
The guy in the store was really helpful , they didn’t have the size in store that I needed so ordered in store and delivered to my house really quick service .
Can’t fault anything really good.
I’be made a purchase of backpack for my…
I’be made a purchase of backpack for my partner his birthday one of the staff member was very helpful and help me to place an order. Received very happy.
The staff is great
I like the way they deal with the costumer. I had a great experience with them
Great sale prices fast and efficient…
Great sale prices fast and efficient delivery to pick up point for collection. Fast friendly and efficient service in store upon collection. Great quality apparel
Helpful and pleasant young people make shopping a pleasure for us oldies!
We visited your Southamptom store to return an item bought as a Christmas gift for our grand daughter which didn't fit. On our original visit we were helped by a lovely, polite young man named Corbin who went over and beyond our expectations in helping us to order the item on line, what a refreshing change, making our visit a pleasure. On our visit today where we returned the item and bought 2 other items we were treated with the exact same help with 2 employees being charming, helpful, professional and treating us politely and respectfully bearing in mind we are 73 and 80 years of age respectively and are often treated with grunts and off-handedness as we have interrupted a serious conversation about who did what to whom the night before and are just a nuisance, so well done on your recruitment techniques and resultant excellent staff members, Regards, Simone and Bryn Davies.
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