This was my first experience at superdry. There was 3 people at tills - was waiting for a while before they stopped chatting. Service wasn’t quick enough. After receiving the item the guy just... See more

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I went into our nearest super dry store as my husband had seen a jacket he wanted to try on, unfortunately the smallest size they had was a medium which was too big. I asked the sales assistant if the... See more
Great staff..friendly and informative...AND let me leave my superdry buy behind the counter till after I'd returned from watching local football match!! Did their utmost to sort out my sizes and co... See more
Absolutely awful delivery. I have ordered jacket and i was keep getting messages day by day delivery is rescheduled. I received message 10/10/2024 and arrived at the end 14/10/2024 and i had to instru... See more
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Company details
About Superdry - Southhampton
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Unit SU42 West Quay Shopping Centre, SO15 1QF, Southampton, United Kingdom
- 02380 637701
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I went to the store with my hubby as…
I went to the store with my hubby as we’ve noticed some great sale going on. He wanted to get some short cargo pants but they were none in his size. Store assistant came over, suggested that he will check if they are available online, found the size we wanted, ordered it then and there, took less than 5 minutes. With free delivery shorts arrived in 3 days time and they look great on my hubby.

Reply from Superdry - Southhampton
Had a wonderful time and lots of…
Had a wonderful time and lots of options but a nasty smell around the shop. Bring in some febreze

Reply from Superdry - Southhampton
The product is very good quality and I…
The product is very good quality and I am delighted with it. The delivery service was quick, and efficient and the entire shopping experience was positve. ☺️

Reply from Superdry - Southhampton
I ordered online and chose to collect…
I ordered online and chose to collect from local store. My order was there within 2 days! The item I bought is, as usual, great quality but I would advise going a size larger than you'd think.

Reply from Superdry - Southhampton
Thank you Southampton branch.
I messed up the online ordering. Lyndon at the Southampton store couldn’t have been more helpful, friendly and efficient. Really good customer service.

Reply from Superdry - Southhampton
Really helpful staff
Really helpful staff. I didn’t know my daughter’s sizing so they were so happy to do an exchange and order in a new size for her. Quality of clothes was really good too!
Jacket still not arrived
Jacket still not arrived. It’s 4 days late. Called them and they said it’s been lost in transit. Sending a new one, which will take another 4 days. They did offer a £10 discount which is laughable

Reply from Superdry - Southhampton
Fantastic Service.
From the time I ordered,until my items arrived I was kept updated. Amazing experience using this service & would highly recommend using Superdry on line service.
Well done 👏
Ordered the items in store and…
Ordered the items in store and delivered to our home address within 2 days. Excellent service.
I bought a jacket online
I bought a jacket online. I needed a bigger size so I went to the closest shop in my town( shopping mall in Southampton City centre) to sort the return and order a bigger size. The lady who served me was incredibly helpful and nice, great attitude. She sort everything out in less then 10min. 2 days later my new order was ready to collect, the gentleman who served me was just as nice as the lady 2 days before. Collection only took a minute or 2. I'm satisfied with everything.
Ordered Sunglasses
Ordered Sunglasses, delivered on time, great product, great service.
Excellent service
Excellent service. Item I wanted was not in the store. The staff went out of their way to help - ordered for me in store on Saturday and it was delivered to my home two days later. Thank you to the Southampton Staff for being brilliant.
And the cardigan was awesome too!
Very helpful staff in store.
Amazing service super fast delivery
Perfect in size and supper warm well…sweatshirts
Perfect in size and supper warm well made sweatshirts price in sale was outstanding but package was wet I know it’s not your fault was delivery firm
The service from in store staff - excellent
The lady in the Southampton store was very helpful when I was unable to find what I was seeking (in store) and she was quick to offer to check the on-line stock and ordered exactly what I was looking for. It arrived as was communicated and the product was all I expected - thank you 10/10
Excellent service at the shop in…
Excellent service at the shop in Southampton. Arrived before the 3 to 5 days 😁
Happy Customer
Great coat. Lovely colour. Generous sizing, you might want to size down. Quick despatch & speedy delivery.
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