Easy navigation of the website is good but above all, the lady at the shop in Stratford Westfield was so sweet when I went to return the purchase. Long time ago I had a bad experience at the branch o... See more
Location
Switch locationSU 1068 - 1069 Stratford Westfield Shopping Centre, E20 1EJ London, GB
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See what reviewers are saying
Nice welcoming store. The clothes are reasonably priced and really good quality. I bought a utility skirt and it looks amazing. It's a perfect fit, too. I've a few Superdry outfits, my favourite bei... See more
Actually i bought the jacket from superdry (sports puffer series mens) Within one week it got teared up from the sleeves . I mean the string got out and it pooks ripped from my shoulder...worst qua... See more
Company replied
Good product quality. Superdry also has a website where products can easily be found. While service on the shops is good, Staff does not mention about possible online offers, and try to push clients... See more
Company replied
Company details
About Superdry - Stratford
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
SU 1068 - 1069 Stratford Westfield Shopping Centre, E20 1EJ, London, United Kingdom
- 02082 210697
4.5
Excellent
354 reviews
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Lovely staff, smoothest exchange
Hard to believe nowadays that the staff were so helpful, polite and extremely professional.
We returned an item for an exchange, it was the smoothest exchange we've ever experienced.
Will definitely go back.
June 4, 2024
Very satisfactory in all respects.
June 3, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I got overcharged
June 8, 2024
Reply from Superdry - Stratford
Hello,
Thank you for sharing your feedback with us.
We endeavour to give our customers a really positive experience, so this is certainly not what we would expect and we sincerely apologise.
If this has not been resolved by the store and you need further assistance, please email : care@superdry.com
Thank you again for your feedback.
Superdry Team
Music in store too loud!
June 3, 2024
Reply from Superdry - Stratford
Hello,
Thank you for sharing your valuable feedback with us.
We always do our best to give our customers a positive experience, so we appreciate your comment. We have taken onboard your feedback.
Superdry Team
Staff and products
May 28, 2024
Nice welcoming store
Nice welcoming store. The clothes are reasonably priced and really good quality.
I bought a utility skirt and it looks amazing. It's a perfect fit, too. I've a few Superdry outfits, my favourite being a really cool bikers jacket, in washed out cotton, 17 years on and still going strong.
May 29, 2024
super nice store assistant explained me…
super nice store assistant explained me all special offer.
May 26, 2024
It's nice the girl on the cash desk…
It's nice the girl on the cash desk received well and also gave me discount when I show my unidays app it was good experience to be there
May 25, 2024
Reply from Superdry - Stratford
Hello,
Thank you for taking the time to leave a review about our Stratford store.
We endeavour to give our customers a really positive experience, so we're really happy to to read your kind comments.
Thanks again for the valuable review and for shopping with us. We really appreciate it.
Superdry Team
Brilliant staff (the cashier)
Brilliant staff (the cashier), polite and offered me guarantees and policies that protect the consumer, Well done.
May 5, 2024
Reply from Superdry - Stratford
Hi Rommel,
Thank you for taking the time to leave a review. We always aim to offer the best service to our customers every time, so it's really good to hear that everything's gone well. Thanks so much for your review and comments.
Kind regards,
Superdry Customer Care
Everything nicely presented and…
Everything nicely presented and displayed.
More expensive,but very good quality,comfort and feel.
Cant go wrong.
May 8, 2024
I like Superdry
I like Superdry, clothes are stylish and great quality, the stores are set out well and staff are helpful and efficient. My favourite clothes store
May 4, 2024
Very helpful
Very helpful and made it easy for me to understand when returning clothing
April 27, 2024
Good quality and fits well
April 23, 2024
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