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Superdry - Swansea Reviews 

169
TrustScore 5 out of 5

4.8

24-25 Garden Street, SA1 3QW Swansea, GB


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Rated 5 out of 5 stars

I have never shoped this way before. Went into super dry shop the assistant ordered my item on line . I paid for the item and received receipt on my phone. The delivery of my item was received 2 da... See more

Rated 4 out of 5 stars

The member of staff at Swansea store who served me was very polite and friendly; even my daughter commented on it. Clothes etc are of a good quality, however I find a bit on the expensive side.

Rated 5 out of 5 stars

Took my daughter shopping in Swansea for her prom dress. We went into super dry in the quadrant, we were greeted by a lovely young lady who was very helpful. We found the dress she loved and fitt... See more

Rated 5 out of 5 stars

A big shout out at the lovely Rebecka in the Swansea shop (sorry if spelt differently) who was so lovely friendly and helpful, and knew exactly what she was doing. She made shopping a great exper... See more


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Outerwear Store
  4. Streetwear Store
  5. Women's Clothing Store

About Superdry - Swansea

Written by the company

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Contact info

  • 24-25 Garden Street, SA1 3QW, Swansea, United Kingdom

  • 01792 468250

4.8

Excellent

TrustScore 5 out of 5

169 reviews

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4.8

All reviews

(169)

13,562 reviews in the last 12 months

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Rated 5 out of 5 stars

2 tops x

bought two tops one for me and my boyfriend and both were super nice and really good quality… the process was way and the shop was nice to browse, i had to size up for the men’s t-shirt as the sizes were smaller (normal XL was an XXL) but other than that it’s perfect

February 11, 2024
Rated 5 out of 5 stars

Amazing customer service as always

Amazing customer service as always. Store was clean and well stocked, sales staff were attentive and helpful without being overbearing. Quality of merchandise is always excellent. Always a pleasure to shop at super dry.

January 27, 2024
Rated 1 out of 5 stars

The reason I give a 1 star the staff at…

The reason I give a 1 star the staff at the shop could not answer my question when I asked about the coat I bought. I still naught the coat because I liked it but there was no information on if the coat was waterproof you might need to train your staff on what your coats are waterproof or not

December 29, 2023
Rated 5 out of 5 stars

Awesome customer service-Swansea store

The reason for giving five star rating is that the Swansea store Staff were really helpful, they made sure that they arranged the unavailable product in the store from Online store. I was really impressed by the service given by the staff.

December 29, 2023
Rated 5 out of 5 stars

Bargain purchase!

I went in for a specific design / colour. Asked the store assistant who lead me to t-shirts which I wasn’t too keen on as they were to be for a gift. I questioned a design / quality I’d seen online which I was told weren’t sold in the shop but the assistant said she’d look in the store room for me to see t-shirts of similar quality (technical). I ended up buying the two she brought out, despite being of different colour to what I went in for, they were the size I’d asked for and the quality / style looked great. Assistant knew her products and secured herself a sale too!! Friendly / helpful and very clean store.

December 14, 2023

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