I have never shoped this way before. Went into super dry shop the assistant ordered my item on line . I paid for the item and received receipt on my phone. The delivery of my item was received 2 da... See more
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See what reviewers are saying
The member of staff at Swansea store who served me was very polite and friendly; even my daughter commented on it. Clothes etc are of a good quality, however I find a bit on the expensive side.
Took my daughter shopping in Swansea for her prom dress. We went into super dry in the quadrant, we were greeted by a lovely young lady who was very helpful. We found the dress she loved and fitt... See more
A big shout out at the lovely Rebecka in the Swansea shop (sorry if spelt differently) who was so lovely friendly and helpful, and knew exactly what she was doing. She made shopping a great exper... See more
Company details
About Superdry - Swansea
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
24-25 Garden Street, SA1 3QW, Swansea, United Kingdom
- 01792 468250
4.8
Excellent
169 reviews
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Helpful lady working at the Swansea…
Helpful lady working at the Swansea store, made choosing clothes for my teenage daughter easy! Many thanks!
December 14, 2023
Brill service friendly staff
December 11, 2023
Very helpful staff.
November 28, 2023
Brilliant quality clothing
November 28, 2023
It's amazing
November 23, 2023
Fab product and customer service
Fab product and customer service. Coat even came with a year warranty
November 28, 2023
Great service and assistance from…
Great service and assistance from Nicole. Lovely product at reasonable price.
November 29, 2023
Good quality and good service
November 24, 2023
Always great items
Always great items. Good service and value. Coat fits well and is very warm.
November 17, 2023
The customer assistant was very helpful…
The customer assistant was very helpful and pleasant.
The store was laid out in a way that was easy to find what we were looking for.
Which is good as I wouldn’t want to stay too long because of the volume of the music!
Asking if the music could be turned down for everyone’s comfort we were told that they have no control over what was played nor volume.
That must be hard to work in.
November 22, 2023
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Well they sent me a pair of jeans that…
Well they sent me a pair of jeans that were seconds....the stitching was unbelievable and missing the superdry logo on the back pocket,I had them send me another pair as they wernt to standard,the second pair arrived still no logo on the pocket will be semding them back today so 3rd tone lucky...,I bought exactly the same pair of jeans just a different colour,stitching was fine also had logo on back pocket,I'm starting to think that if u buy in the sales ,they send rejects
October 1, 2023
Reply from Superdry - Swansea
Hi Nicola,
Thank you for taking the time to give us your feedback. We always do our best to give our customers a positive experience, so we're really sorry that we got it wrong this time. Thanks again for taking the time to give us your feedback. We use all feedback to learn and improve.
Kind regards,
Superdry Care
Great product
Great product , great staff, very helpfull .Also ordered items on line quick delivery
July 17, 2023
Problem with paying
July 9, 2023
All went well
May 28, 2023
Reply from Superdry - Swansea
Hi Mike,
Thank you for sharing your feedback with us. At Superdry, we want our customers to have a really positive experience, so it's really good to hear that everything's gone well. Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Care
The staff at the swansea branch are…
The staff at the swansea branch are always so helpful and never rush you. The store always has a good selection and if it’s not in stock they order it online with free home delivery. They also accept BlueLightCard which is a real bonus
May 21, 2023
Reply from Superdry - Swansea
Hi Terry,
Thank you for sharing your feedback with us. At Superdry, we want you to have a great experience, so it's really good to hear that everything's gone well when you visited the Swansea store. Thanks so much for your review and comments, we'll make sure they are shared with the store team.
Kind regards,
Superdry Care
Easy to shop online
Easy to shop online. Easy to collect from store with email updates. Love the product too. Great quality shirt which I'm hoping will last and wear well.
April 20, 2023
Swansea Superdry store excellent service. We visited our local Superdry store on…
We visited our local Superdry store on Sunday as I had experienced a problem with a winter coat I had previously bought there. We were attended to by Elizabeth and what a fantastic ambassador she was for the company. She sorted out my problem in a very cheery and efficient manner much to my relief.
Full marks to Elizabeth and Superdry from one very satisfied customer.
April 23, 2023
Unprompted review
Great all round
April 6, 2023
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