I have never shoped this way before. Went into super dry shop the assistant ordered my item on line . I paid for the item and received receipt on my phone. The delivery of my item was received 2 da... See more

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The member of staff at Swansea store who served me was very polite and friendly; even my daughter commented on it. Clothes etc are of a good quality, however I find a bit on the expensive side.
Took my daughter shopping in Swansea for her prom dress. We went into super dry in the quadrant, we were greeted by a lovely young lady who was very helpful. We found the dress she loved and fitt... See more
A big shout out at the lovely Rebecka in the Swansea shop (sorry if spelt differently) who was so lovely friendly and helpful, and knew exactly what she was doing. She made shopping a great exper... See more
Company details
About Superdry - Swansea
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
24-25 Garden Street, SA1 3QW, Swansea, United Kingdom
- 01792 468250
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Everything went well
Everything went well. The shop was very well stocked. No restrictions on number of garments to try on which is good when shopping with a teenager who doesn’t know her size. Very pleasant staff. One criticism ( not of staff but Superdry general policy) I asked if they did student discount to which they answered yes if I had a card. I spent nearly £200, plus a load of stuff online for my 13 year old granddaughter so surely being in full time education means that she is a student. I think you should automatically give discount to all school children. My 13 year old granddaughter is 5’ 7’’ and size 14 so obviously she can’t buy children’s clothing sizes. Maybe you could address this in the future.

Reply from Superdry - Swansea
They couldn't have been more helpful
Top class service in the shop and the
Top class service in the shop and the delivery also arrived earlier than expected, Excellent!
Wonderful service at the swamsea store…
Wonderful service at the swansea store and fast next day delivery and updates. Very please
Not recieved my items yet
Went into the store in Swansea and the…
Went into the store in Swansea and the items I wanted were not in stock in the size I wanted .Very helpful member of staff ordered the items for me and they were delivered to my home the next day.Excellent service
Great service
Great service, shop assistant was very helpful. The product is the superb standard, very pleased with the purchase.
Rookie down
Lovely jacket but wish you were doing size 6 as size 8 is a bit to big , fabulous and light jacket .. rookie down / cream colour
Jumper feels absolutely lovely
Jumper feels absolutely lovely, only
thing is, was described as crew neck which is what I wanted but it is more like a turtle neck, too high, so will turn down & stitch into a roll neck which I also like. Quality is very good.My name is Susan Higgins but Trust pilot ALWAYS puts up wrong name even though I have INFORMED them on numerous occasions.
Very pleased with the product and the…
Very pleased with the product and the fast and easy transaction
Perfect fit and very comfortable jeans
Great stuff!
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