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Superdry - Swansea Reviews 

169
TrustScore 5 out of 5

4.8

24-25 Garden Street, SA1 3QW Swansea, GB


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Rated 5 out of 5 stars

I have never shoped this way before. Went into super dry shop the assistant ordered my item on line . I paid for the item and received receipt on my phone. The delivery of my item was received 2 da... See more

Rated 4 out of 5 stars

The member of staff at Swansea store who served me was very polite and friendly; even my daughter commented on it. Clothes etc are of a good quality, however I find a bit on the expensive side.

Rated 5 out of 5 stars

Took my daughter shopping in Swansea for her prom dress. We went into super dry in the quadrant, we were greeted by a lovely young lady who was very helpful. We found the dress she loved and fitt... See more

Rated 5 out of 5 stars

A big shout out at the lovely Rebecka in the Swansea shop (sorry if spelt differently) who was so lovely friendly and helpful, and knew exactly what she was doing. She made shopping a great exper... See more


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Outerwear Store
  4. Streetwear Store
  5. Women's Clothing Store

About Superdry - Swansea

Written by the company

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Contact info

  • 24-25 Garden Street, SA1 3QW, Swansea, United Kingdom

  • 01792 468250

4.8

Excellent

TrustScore 5 out of 5

169 reviews

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4.8

All reviews

(169)

13,583 reviews in the last 12 months

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Rated 5 out of 5 stars

Everything went well

Everything went well. The shop was very well stocked. No restrictions on number of garments to try on which is good when shopping with a teenager who doesn’t know her size. Very pleasant staff. One criticism ( not of staff but Superdry general policy) I asked if they did student discount to which they answered yes if I had a card. I spent nearly £200, plus a load of stuff online for my 13 year old granddaughter so surely being in full time education means that she is a student. I think you should automatically give discount to all school children. My 13 year old granddaughter is 5’ 7’’ and size 14 so obviously she can’t buy children’s clothing sizes. Maybe you could address this in the future.

June 13, 2022
Superdry - Swansea logo

Reply from Superdry - Swansea

Hello Joan,

Thank you for taking the time to give us your feedback. At Superdry, we want our customers to have a really positive experience, so we're really happy to to read your comments.

Student Discount is aimed at university students through Unidays and Student Beans. If you wish to find out more information on this, please check out their websites directly.

Thanks again for the review. We really appreciate it.

Superdry Care

Rated 5 out of 5 stars

Went into the store in Swansea and the…

Went into the store in Swansea and the items I wanted were not in stock in the size I wanted .Very helpful member of staff ordered the items for me and they were delivered to my home the next day.Excellent service

December 12, 2021
Rated 5 out of 5 stars

Great service

Great service, shop assistant was very helpful. The product is the superb standard, very pleased with the purchase.

December 3, 2021
Rated 4 out of 5 stars

Jumper feels absolutely lovely

Jumper feels absolutely lovely, only
thing is, was described as crew neck which is what I wanted but it is more like a turtle neck, too high, so will turn down & stitch into a roll neck which I also like. Quality is very good.My name is Susan Higgins but Trust pilot ALWAYS puts up wrong name even though I have INFORMED them on numerous occasions.

June 20, 2021
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