I have never shoped this way before. Went into super dry shop the assistant ordered my item on line . I paid for the item and received receipt on my phone. The delivery of my item was received 2 da... See more
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The member of staff at Swansea store who served me was very polite and friendly; even my daughter commented on it. Clothes etc are of a good quality, however I find a bit on the expensive side.
Took my daughter shopping in Swansea for her prom dress. We went into super dry in the quadrant, we were greeted by a lovely young lady who was very helpful. We found the dress she loved and fitt... See more
A big shout out at the lovely Rebecka in the Swansea shop (sorry if spelt differently) who was so lovely friendly and helpful, and knew exactly what she was doing. She made shopping a great exper... See more
Company details
About Superdry - Swansea
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
24-25 Garden Street, SA1 3QW, Swansea, United Kingdom
- 01792 468250
4.8
Excellent
169 reviews
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Nice sweatshirt
Ordered 2 sweatshirts on line good price ,but they were dispatched separately I thought was wasteful in regard to cost and packaging ,I had to return 1item as it was to small ,very swift return polite staff.goods were of good quality lovely colour .
March 3, 2023
Shame about the quality control
Ordered online.. Great coat, shame the zip was broken on one pocket, luckily changed it at a very helpful shop in swansea quadrant. So job done and very good quality and style once we got a good one!
February 2, 2023
I have never shoped this way before
I have never shoped this way before. Went into super dry shop the assistant ordered my item on line . I paid for the item and received receipt on my phone. The delivery of my item was received 2 days later. I am absolutely thrilled with every bit of this service. Thank you.
February 2, 2023
so recommend the organic jumper so…
so recommend the organic cotton jumper so extremely soft amd comfortable for sensitive skin,fit annd colour true to description and picture
January 12, 2023
Jimmy in the Swansea store was really…
Jimmy in the Swansea store was really helpful.Great customer service,was patient and attentive,even though the shop was busy and understaffed.
December 27, 2022
I haven’t received anything yet
I haven’t received anything yet. I actually had to go into the store to buy another. I’m still waiting for the one I’ve ordered.
December 29, 2022
Excellent product
November 26, 2022
Friendly polite staff at shop where I…thanks Superdry
Friendly polite staff at shop where I made a return. Prompt service too .
Quite satisfied with your procedure at shop in Swansea
November 7, 2022
I've had a really difficult week and I…
I've had a really difficult week and I went to superdry in Swansea to buy a shirt to remind me of a friend who passed away. I think the girl in the shop's name was Lucy. It's Monday 24th October and she was working this morning and she was incredibly kind, helpful and polite as a shop assistant and more than that as a human being. She helped me find a lovely sweatshirt and made me feel confident. I've never bought something at superdry but I will again. If you read this then thank you and I hope I didn't get your name wrong.
Max
October 24, 2022
Unprompted review
Excellent start to finish.
October 19, 2022
Very helpful
September 30, 2022
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Superdry clothes are so comfy.
Superdry clothes are so comfy.
They are super helpful and friendly too
September 8, 2022
Reply from Superdry - Swansea
Hi,
We appreciate you taking the time to review your recent experience with us. At Superdry, we want our customers to have a really positive experience, so we're really pleased that everything has gone smoothly. Thanks again for the review. We really appreciate it.
Kind regards,
Superdry Care
ALL THE STAFF IN STORE ARE ABSOLUTELY…
ALL THE STAFF IN STORE ARE ABSOLUTELY AMAZING. ALWAY'S GET A FIRST CLASS SERVICE, THEY ALL DESERVE A PAYRISE
August 21, 2022
Reply from Superdry - Swansea
Hello,
Thank you for taking the time to leave a review. At Superdry, we want our customers to have a really positive experience, so we're really pleased that you love your new purchase. Thanks for taking the time to leave a review. We really appreciate it.
Superdry Care
Reply from Superdry - Swansea
Hi,
Thank you for taking the time to give us your feedback. We always aim to offer the best service to our customers every time, so we're really pleased that you love your new purchase. Thanks so much for your review and comments.
Superdry Care
Website easy to order and was kept…
Website easy to order and was kept informed on delivery to store
August 14, 2022
Reply from Superdry - Swansea
Hi Darren,
Thank you for taking the time to give us your feedback. We always do our best to give our customers a positive experience, so we're really happy to to read your comments. Thanks for taking the time to leave a review. We really appreciate it.
Superdry Care
Called into Swansea store to purchase a…
Called into Swansea store to purchase a few items. However I have not been clothes shopping for a long time and don't really have a clue as my ex used to do it all .I think the staff could tell I didn't really know what I was looking for ,and were more than helpful in selecting the items I required excellent customer service.
August 9, 2022
Unprompted review
Reply from Superdry - Swansea
Hi,
Thank you for sharing your feedback with us. At Superdry, we want you to have a great experience, so we're really pleased that you love your new purchase. Thanks so much for your review and comments.
Superdry Care
Amazing customer service
The service I received from a young lady that worked in the UK store Swansea was amazing. She helped with any questions I had. Really happy with my purchase and my experience at superdry. Will definitely be going back.
August 9, 2022
Reply from Superdry - Swansea
Hi Georgina,
Thank you for sharing your feedback with us. We endeavour to give our customers a really positive experience, so we're really pleased that everything has gone smoothly. Thanks so much for your review and comments.
Superdry Care
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