UK is being cold as usual, I was at the Trafford Centre getting the things I need to get and after few drinks at the cocktail bar, I almost gone home, but managed to remember to get winter coat befo... See more
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See what reviewers are saying
I was in the Trafford Centre shopping and found a jacket i liked, unfortunately my size was not in stock. The very helpful team member offered to order it for me to be delivered to my home address fre... See more
Travelled 40 miles to Trafford Centre to return shirt for refund. Refund supposedly processed, however 4 days later same shirt arrived in post. Spent 1hr on chat to be told ways to return shirt and to... See more
Excellent attention from young lady assistant who gave us useful advice without being pushy. Would definitely shop at this branch again. (20% discount was great too!)
Company details
About Superdry - Trafford Centre
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
41-45 Peel Avenue, M17 8BN, Manchester, United Kingdom
- 01617 485759
4.5
Excellent
318 reviews
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Happy shopper
Seen a coat I liked, had it in my size, looked good when I tried it on, so I bought it! I didn't know shopping was that easy!
November 19, 2024
Staff was attentive
November 16, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
great staff
November 10, 2024
Reply from Superdry - Trafford Centre
Hello,
Thank you for shopping at our Manchester Trafford Centre store.
At Superdry we want you to have a great experience, so we're delighted to read this great comment.
Thank you for taking the time to leave a review.
Superdry Team
Reply from Superdry - Trafford Centre
Hello,
We appreciate you sharing your great feedback about your experience at our Trafford Centre store.
We always aim to offer the best service to our customers every time, so thanks so much for shopping with us.
Superdry Team
Good choice of products and helpful…
Good choice of products and helpful advice from all staff members .
Also given helpful information about the shops online service .
November 12, 2024
Reply from Superdry - Trafford Centre
Hi Billy,
Thank you for taking the time to give us your feedback.
At Superdry, we want you to have a great experience, so we're really pleased that everything has gone smoothly.
Thanks so much for your review and comments.
Kind regards,
Superdry Care
I found the store at the Trafford…
I found the store at the Trafford centre very clean, tidy and very organised. They had a good selection to look at and try on and I was happy that myself and my daughter chose two different winter coats and they are extremely good quality and cosy for the cold winters to come. The lady at the checkout was very nice too.
November 2, 2024
Reply from Superdry - Trafford Centre
Hello,
Thank you for your great feedback about our Trafford Centre store.
At Superdry, we want you to have a great experience, so we're pleased everything went well.
Thank you for shopping with us, we really appreciate it!
If you loved your new purchase, don't forget to leave a product review too.
Superdry Team
Reply from Superdry - Trafford Centre
Hello,
Thank you for sharing your feedback about your experience at Superdry Trafford Centre.
We always aim to offer the best service and value to our customers every time, so we appreciate your great feedback.
Thank you for shopping with us, we hope to see you again soon.
Superdry Team
Great choice of clothing at fair…
Great choice of clothing at fair prices. I found a fleece jacket unlike any other I’d seen. I love it. It’s very comfortable and looks great.
Staff helpful and friendly.
November 8, 2024
Product great. Service Poor.
Product great. Service poor. Bought from the Trafford Centre store. Seems way under staffed and the staffed there don’t seem to be trained. Long queue at checkout, other staff stood there not doing anything saying they don’t know how to use the till. The lad on the till didn’t know how to replace receipt paper, 2nd person finally did but then needed a 3rd person to print the receipt off. After all this I left with the item only to get to my car and find the safety tag hadn’t been removed.
October 30, 2024
Reply from Superdry - Trafford Centre
Hi Carl,
Thank you for taking the time to share your feedback with us.
At Superdry, we endeavor to give our customers a really positive experience, so we're really sorry that we didn't meet your expectations on this occasion. We have taken onboard your feedback.
Thanks again for taking the time to leave a review. We really appreciate all feedback.
Kind regards,
Superdry Care
Excellent New Coat
Excellent New Coat. Excellent, Clean shop. Loved the shop so much!! Will definitely return and buy again.
October 27, 2024
Reply from Superdry - Trafford Centre
Hello,
Thank you for sharing your great feedback with us.
We always aim to offer the best service to our customers every time, so we're really happy to read your comments about your shopping experience at our Trafford Centre store.
Thanks for shopping with us, we really appreciate it. If you loved your new purchase, don't forget to leave a product review as well!
Superdry Team
Long fuji coat
Helpful staff (Trafford centre) did not have my size so she ordered it to be delivered to my address. Got it in 4 days. Couldn't find the design i wanted anywhere else so ended up here, abit on the expensive side.
October 13, 2024
Reply from Superdry - Trafford Centre
Hello,
Thank you for taking the time to leave a review about your shopping experience at our Trafford Centre store.
We always aim to offer the best service to our customers every time, so we really appreciate your valued feedback.
Thank you for shopping with us, we really appreciate it.
Superdry Team
We were looking for Skiing clothing
We were looking for Skiing clothing
Laura was on the till her knowledge of both the clothing and technical knowledge was excellent and we bought jackets/salapets trying on a many of different garments to get the correct fit she is a asset to your company
October 13, 2024
Helpful staff Bad ♿access
The shop was clean had plenty of sizes the staff were very friendly and helpful the only problem was I used a rolator for a walking aid and in a couple of places in the store there were areas where my walking aid didn't quite fit through the gaps between the rails and in a couple of places there was trip hazards because the wooden floor blended with the bottom of the rails and in store displays but they where raised a few inches of the floor because my walking aid obscures my view of the floor i was either hitting my front wheels or my feet you should review this area of instore access ♿ disabled people enjoy sports and like a clothing brang that can keep us warm and toasty while we push our limits wether that be simple shopping or outdoor sports
October 19, 2024
Reply from Superdry - Trafford Centre
Hello,
Thank you for taking the time to review your shopping experience at our Trafford Centre store,
We endeavor to give our customers a really positive experience, so we are really pleased to hear your comments.
We appreciate the valuable feedback regarding accessibility which we will certainly take on board to learn and improve.
Thank you for shopping with us, we really appreciate it.
Superdry Team
Excellent Till assistant
The till assistant who helped me through was very helpful and engaging. Well done!
September 22, 2024
Reply from Superdry - Trafford Centre
Hello,
Thank you for taking the time to leave a review about your shopping experience at our Trafford Centre store.
At Superdry, we want our customers to have a really positive experience, so it's great to hear everything went well.
Thank you for shopping with us, we really appreciate it.
Superdry Team
Reply from Superdry - Trafford Centre
We appreciate you sharing your feedback with us. We always do our best to give our customers a positive experience, so we're really happy to read your comments. Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Customer Care
The person who assist me was of great…
The person who assist me was of great help and my transaction was smooth
September 30, 2024
Quality clothing
Quality clothing. Quality designs. The name Superdry splashed all over the clothing says a lot about the wearer !
October 6, 2024
Very helpful staff
Very helpful staff! Made sure I was aware that the product had a 1 year guarantee on the hardware
September 30, 2024
Can not fault the service.
Can not fault the service.
Needed to make an exchange, no fuss and helpful staff.
October 2, 2024
Good range of jackets/coats online
Good range of jackets/coats online. Delivery time is good as well. overall I’m very happy.
September 22, 2024
Reply from Superdry - Trafford Centre
We appreciate you taking the time to review your recent experience with us. At Superdry, we want our customers to have a really positive experience, so it's really good to hear that everything's gone well. Thanks for taking the time to leave a review. We really appreciate it.
Kind regards,
Superdry Customer Care
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