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Superdry - Watford Reviews 

147
TrustScore 4.5 out of 5

4.5

320 The Harlequin, WD17 2UB Watford, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Easy online purchase and collect from store, refunded on collection as too big and exchanged for a smaller size, only one minor hitch was had to refund returned item and then purchase the smaller size... See more

Rated 5 out of 5 stars

Nice zip hoodie with arm stripes, not sure the fabrics are as good as quality as they used to be but it seems all retailers are presenting poorer quality fabrics these days unless you go higher end. T... See more

Rated 2 out of 5 stars

I had an email saying the item was in store ready to collect, but when I went to collect it (after taking time off work) was told it had not been delivered and was told to come back in a few days time... See more

Rated 4 out of 5 stars

I’m a big fan of Superdry clothes. I love the look and quality of materials used. I find Superdry clothes maintain their shape wash after wash. Only dropping a star because the sizing varies massively... See more


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Outerwear Store
  4. Streetwear Store
  5. Women's Clothing Store

About Superdry - Watford

Written by the company

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Contact info

  • 320 The Harlequin, WD17 2UB, Watford, United Kingdom

  • 01923 222391

4.5

Excellent

TrustScore 4.5 out of 5

147 reviews

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4.5

All reviews

(147)

13,321 reviews in the last 12 months

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Rated 5 out of 5 stars

Helpful staff

Helpful staff

August 26, 2025
Superdry - Watford logo

Reply from Superdry - Watford

We're really pleased that you had such a great shopping experience in store and the staff were helpful. Thank you for taking the time to leave a review and share your experience!

Superdry

Rated 5 out of 5 stars

Superdry - super knitwear

Thank you Superdry, every jumper that I’ve bought online has arrived on the date sent to me by email, the size perfect, the colours true to the photographs and just as important they are all extremely well made from soft and natural wools. Not to mention free delivery!

January 14, 2025
Rated 5 out of 5 stars

Perfect

Thank you for my jumper, love it, your speedy delivery, was a breath of fresh air, with no hangover ups.

January 13, 2025
Rated 5 out of 5 stars

Superdry Faux Fur longline coat

I bought an Everest Faux fur longline coat in black.
I absolutely love it. It has lots of pockets which is handy for phone and keys and it’s really warm and keeps me dry which is needed with the recent storm Darragh!

November 27, 2024
Unprompted review
Superdry - Watford logo

Reply from Superdry - Watford

Hello,

Thank you for your kind review!

We're thrilled to hear you're loving your Everest Faux fur longline coat. It sounds like it's the perfect winter companion, keeping you warm and dry even during stormy weather.

We appreciate you taking the time to share your positive experience,

Superdry

Rated 5 out of 5 stars

Very good response

Fast problem solving and very nice staff to response to our problem

November 27, 2024
Superdry - Watford logo

Reply from Superdry - Watford

Hello,

Thank you for your 5 star review.

We appreciate you taking the time to share your positive experience. We're glad to hear that our Watford store staff were able to quickly resolve your issue and provide excellent service.

Thank you for shopping with us.

Superdry

Rated 5 out of 5 stars

Excellent customer service.

Excellent customer service.
Very speedy delivery.

November 25, 2024
Superdry - Watford logo

Reply from Superdry - Watford

Hello,

Thank you for taking the time to leave a great review.

At Superdry, we want our customers to have a really positive experience, so we're really pleased that everything has gone smoothly.

Thanks so much for shopping with us. If you love your new purchase, don't forget to leave a product review too.

Superdry

Rated 5 out of 5 stars
Superdry - Watford logo

Reply from Superdry - Watford

Hi Masna,

Thank you for taking the time to give us your feedback.

At Superdry, we want you to have a great experience, so we love to hear from happy customers.

Thanks so much for your review and comments.

Kind regards,

Superdry Care

Rated 5 out of 5 stars

Very good customer service 100% happy

Very good customer service 100% happy

October 29, 2024
Superdry - Watford logo

Reply from Superdry - Watford

Hello,

Thank you for taking the time to leave a great review about your shopping experience at our Watford store.

We always aim to offer the best service to our customers every time, so we're really pleased to read your comments.

Thanks for shopping with us, we really appreciate it.

Superdry Team

Rated 5 out of 5 stars

Just right for me.

Great to see the clothing and feel the textures. Good attention from staff. Helpful with finding the right size. All round great experience. Better than waiting for an on line delivery and possibly getting the wrong size.

October 25, 2024
Rated 5 out of 5 stars

Perfect

Excellent customer service products are comfortable and well done quality

October 22, 2024
Rated 4 out of 5 stars

Stylish great quality clothes

I’m a big fan of Superdry clothes. I love the look and quality of materials used. I find Superdry clothes maintain their shape wash after wash. Only dropping a star because the sizing varies massively between different tops bearing the same label size. This makes it difficult to judge what size to buy online. Even in the shop you need to try every item on rather than rely on the size label.

September 18, 2024

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