Easy online purchase and collect from store, refunded on collection as too big and exchanged for a smaller size, only one minor hitch was had to refund returned item and then purchase the smaller size... See more

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Nice zip hoodie with arm stripes, not sure the fabrics are as good as quality as they used to be but it seems all retailers are presenting poorer quality fabrics these days unless you go higher end. T... See more
I had an email saying the item was in store ready to collect, but when I went to collect it (after taking time off work) was told it had not been delivered and was told to come back in a few days time... See more
I’m a big fan of Superdry clothes. I love the look and quality of materials used. I find Superdry clothes maintain their shape wash after wash. Only dropping a star because the sizing varies massively... See more
Company details
About Superdry - Watford
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
320 The Harlequin, WD17 2UB, Watford, United Kingdom
- 01923 222391
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Very good customer service.
Easy exchange friendly staff
Very pleased with all my purchases
Very pleased with all my purchases. Love the style. Always something different.
I’ve returned the items today for a…
I’ve returned the items today for a refund and have yet to receive confirmation email!!!
Amazing services thank you
Great jacket!
Easy to order and good to read the reviewed to know which size to order.
Superdry - super knitwear
Thank you Superdry, every jumper that I’ve bought online has arrived on the date sent to me by email, the size perfect, the colours true to the photographs and just as important they are all extremely well made from soft and natural wools. Not to mention free delivery!
Perfect
Thank you for my jumper, love it, your speedy delivery, was a breath of fresh air, with no hangover ups.
Superdry Faux Fur longline coat
I bought an Everest Faux fur longline coat in black.
I absolutely love it. It has lots of pockets which is handy for phone and keys and it’s really warm and keeps me dry which is needed with the recent storm Darragh!

Reply from Superdry - Watford
Very good response
Fast problem solving and very nice staff to response to our problem

Reply from Superdry - Watford

Reply from Superdry - Watford

Reply from Superdry - Watford
Just right for me.
Great to see the clothing and feel the textures. Good attention from staff. Helpful with finding the right size. All round great experience. Better than waiting for an on line delivery and possibly getting the wrong size.
Stylish great quality clothes
I’m a big fan of Superdry clothes. I love the look and quality of materials used. I find Superdry clothes maintain their shape wash after wash. Only dropping a star because the sizing varies massively between different tops bearing the same label size. This makes it difficult to judge what size to buy online. Even in the shop you need to try every item on rather than rely on the size label.
Nice new summer product
Nice new summer product, cheery staff member on tills, overall quite quiet so a nice shopping experience
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