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Superdry - Watford Reviews 

147
TrustScore 4.5 out of 5

4.5

320 The Harlequin, WD17 2UB Watford, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Easy online purchase and collect from store, refunded on collection as too big and exchanged for a smaller size, only one minor hitch was had to refund returned item and then purchase the smaller size... See more

Rated 5 out of 5 stars

Nice zip hoodie with arm stripes, not sure the fabrics are as good as quality as they used to be but it seems all retailers are presenting poorer quality fabrics these days unless you go higher end. T... See more

Rated 2 out of 5 stars

I had an email saying the item was in store ready to collect, but when I went to collect it (after taking time off work) was told it had not been delivered and was told to come back in a few days time... See more

Rated 4 out of 5 stars

I’m a big fan of Superdry clothes. I love the look and quality of materials used. I find Superdry clothes maintain their shape wash after wash. Only dropping a star because the sizing varies massively... See more


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Outerwear Store
  4. Streetwear Store
  5. Women's Clothing Store

About Superdry - Watford

Written by the company

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Contact info

  • 320 The Harlequin, WD17 2UB, Watford, United Kingdom

  • 01923 222391

4.5

Excellent

TrustScore 4.5 out of 5

147 reviews

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4.5

All reviews

(147)

13,321 reviews in the last 12 months

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Rated 5 out of 5 stars

I ordered the grey Cotton Herringbone…

I ordered the grey Cotton Herringbone Overshirt online. Excellent value at £24. Unfortunately the fit was to small.
I returned it to the Watford store where I received a great friendly and professional service with the staff processing the return and placing the order for a larger size.
Quality from Superdry amazing as usual and will be buying again

May 23, 2024
Rated 4 out of 5 stars

Good quality

I got jacket for my son and I was happy with the fit and quality . he liked it . I always worry about online purchase and returning due to size discrepancies and quality but I can rely on superdry quality

March 4, 2024
Rated 5 out of 5 stars

Everest Puffer jacket

The quality of the Everest puffer jacket is great. Its warm, great texture, a solid colour and not bulky. Ordered superdry first time for my younger son. M size was just fit, time was tight, so decided to take the one ordered online to Watford and they processed the return and let me buy a L size from the shelf. Quick and easy.

February 2, 2024
Rated 5 out of 5 stars

Service was excellent!

Service was excellent!! Needed to return a jacket that had a fault with one of its arms. The whole process was handled with minimal fuss, under the stores 1 year warranty. A new jacket was ordered up for me and delivered to my home address within days. Thank you

January 26, 2024
Rated 1 out of 5 stars

Told item was out of stock but was in stock online

Went to exchange a coat I bought on Black Friday as it had a hole in it , had to be ordered as it wasn’t in stock in store , got told 3 days later it’s out of stock and refunded , it was a preset so I checked online and it was available at full price , went back to the store and they could not order it on their app , but I could from my phone , so I had to pay full price for it and 3.99 delivery to my home , then I had to go back to the store a 3rd time to get my 20% back as it was the original price I paid , very confusing and really bad customer service , if an item is available online the it should be available on the store and customer app ,

January 10, 2024

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