Easy online purchase and collect from store, refunded on collection as too big and exchanged for a smaller size, only one minor hitch was had to refund returned item and then purchase the smaller size... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Nice zip hoodie with arm stripes, not sure the fabrics are as good as quality as they used to be but it seems all retailers are presenting poorer quality fabrics these days unless you go higher end. T... See more
I had an email saying the item was in store ready to collect, but when I went to collect it (after taking time off work) was told it had not been delivered and was told to come back in a few days time... See more
I’m a big fan of Superdry clothes. I love the look and quality of materials used. I find Superdry clothes maintain their shape wash after wash. Only dropping a star because the sizing varies massively... See more
Company details
About Superdry - Watford
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
320 The Harlequin, WD17 2UB, Watford, United Kingdom
- 01923 222391
4.5
Excellent
147 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick on order and delivery 👍👍
July 6, 2022
Reply from Superdry - Watford
Hi,
Thank you for taking the time to give us your feedback. We endeavour to give our customers a really positive experience, so we love to hear from happy customers. Thanks for taking the time to leave a review. We really appreciate it.
Superdry Care
Very nice and modern store
Very nice and modern store. Good fashion. Pricing decent but certainly it cheap.
July 4, 2022
Reply from Superdry - Watford
Hi,
We appreciate you taking the time to review your recent experience with us. At Superdry, we want you to have a great experience, so we're really happy to to read your comments. Thanks again for the review. We really appreciate it.
Superdry Care
My delivery was meant to arrive next day
My delivery was meant to arrive next day but didn't. My husband needed these for our Honeymoon and they didn't arrive in time.
Very disappointed as we have never had any issues with Superdry deliveries before.
February 21, 2022
The coat I ordered is excellent and…
The coat I ordered is excellent and good value for money.
December 7, 2021
The quality of the organic…
The quality of the organic sweatshirt/joggers was very good. I don’t shop with Superdry normally but I was really surprised at how beautifully made everything was and how cosy and up market it felt and looked on. Only downside was sizing - I’m tall but slim - the joggers only came in an 8 and feel huge on the waist. It’s hidden by the sweatshirt.
December 2, 2021
Good quality in men and women cloths…
Good quality in men and women cloths and accessorize . Never had problems with shipping or quality.
Little pricy. Good customer service. A clothing company you can trust.
November 29, 2021
Navy winter coat
Great coat, it’s got everything you need for a winter coat. All the additional pockets are great, zipped removable hood, subtle superdry symbol and lovely material. The only thing my son though it was a little wide for him at the bottom and then we noticed the draw string bits inside at the bottom... this made it a perfect fit. First time we bought a superdry coat but Will defo purchase again 😊
November 12, 2021
Good cargo trousers apart from a 32”…
Good cargo trousers apart from a 32” waist is more like a 33” as they almost fall off me
November 6, 2021
Garments ordered delivered and are…
Garments ordered delivered and are superb. What more can be said
October 29, 2021
Great product and service 👌
October 17, 2021
Very pleased
Very pleased. Used the new size guide online and shirt was a perfect fit. Nice one.
Great quality material too.
Love it.
August 10, 2021
Super garment
July 19, 2021
Good quality coats
Loved the clothes, the branding and the staff in the shop. T-Shirts could be slightly cheaper imo - but really liked all the cloths I bought which were good quality.
June 27, 2021
Excellent grip trousers good size nice…
Excellent grip trousers good size nice and loose very cool in the heat. The service was excellent and prompt delivery within 3 working days .
June 12, 2021
Fantastic leggings very comfortable…
Fantastic leggings very comfortable fit perfect love them best ever. Brought
April 29, 2021
Fantastic super dry Leggings very…
Fantastic super dry Leggings very comfortable fit Perfect best one. I brought
April 10, 2021
Good service
February 21, 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.