Superdry US Reviews 30,490

Great pants ! Great quality and super soft!!
Worth the wait!

My daughter love it it cozy , warm fits very good and she was a side 14 but I got it a 12 and it’s just rite

Ordered items on December 8 and still haven’t received them.

When I ordered my code, I was excited and the email that confirmed my order said it will arrive by December 12. It’s already December 22 and there is no communication about my order. I emailed the helpdesk five different times and put in five tickets to ask where my coat was and on the fifth ticket they sent me tracking and it’s not even being sent to me still. It seems to be hung up with no communication and no advancement that it’s on the way. The worst service in the universe I would never do business with super dry again.

I don’t even have the product to review. Why are you asking for this. It’s been weeks.

My package was delivered 5 days earlier than the email wrote to me and my package was stolen. I reached out for help to try to get a refund or a new jacket and no one responded.

The worst experience I've ever had. I ordered a coat on December 5th, and as of today, the 22nd, I still haven't received my package.

My daughter ordered this beautiful black coat which also came in brown. I ordered the brown and it’s fabulous just as described. It arrived in a timely fashion. I couldn’t be any happier!

Haven’t received my order. Originally placed 12/4/25

Fast shipping , beautiful coat

NOTHING arrived !!!!!!!!!!!

Purchased a coat. Wanted to return as fabric was getting caught in zipper. Received a QR code to return to store. Store at woodfield mall in Schaumburg Il would not take return. Said they could not scan the qr code. Said I need a label. Have been trying to email and chat to try to get label and cant get one. Sorry I rated you so low but honesty is the best policy. Disappointed.

My package was stuck in customs and I had to send a form to get it out. I am still waiting for it. I tried to reach customer service and the website did not allowedto contact them. Toptal BS

I placed my order more than 2 weeks ago and haven’t gotten it. Dates for delivery keep getting changed and delayed. I received some exception notification from ups that says waiting for payment and package hasn’t moved. No one can tell me where or when I will get my order and can’t get ahold of anyone from company.

Timely delivery

Came very quickly very happy with my purchase

never received my package.

I appreciate the cashier for 34 th Penn she was amazing she helped me out .she held my coat to the following day knowing I had to return my other coat online due to the wrong size ,I tipped her that day cuz she save the day ❤️

tried to order the product i wanted and kept getting errors. contacted customer service and they never got back to me.

here is my honest opinion. you guys make some good stuff, like i wear superdry daily....BUT you have a real problem with sizing like some of your shirts are XL and fit perfect, then ill wear a small in the jackets, and ill wear a size down in pants/shorts. like you have 6'4" models wearing mediums and ill be like ok so ill order a small and it will be way to small. like when you had US stores open and i could try them on a didnt have any problems but no that everything is online its like rolling the dice.... :(