Im not used anymore to pay for delivery when buying with local online store with value of 100€ plus Beside that delivery and shopping experience was ok
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I am always impatiently waiting for package from Superdry. No matter if I am buying by your site/store or zalando. I also found some issues in shopping via mobile phone, and needed to switch to lapt... See more
Company replied
The company doesn’t seem to care about deliveries at all, but does care about getting rated. A parcel has stuck in the middle of nowhere with no chance to get info about it, but there are a lot of re... See more
Company replied
I've been wearing SD clothes for over 10 years. The build quality of the clothes is still at a high level. I really like sweatshirts and t-shirt. Sometimes Superdy`s clothes costs a lot compared to th... See more
Company details
Written by the company
Inspired by the spirit of adventure and crafting premium products sustainably, Superdry is an exciting contemporary brand that fuses vintage Americana and Japanese-inspired graphics with a British style. They are characterised by quality fabrics, authentic vintage washes, unique detailing, world-leading hand-drawn graphics and tailored fits. Superdry is built on style and celebrates this through five unique style choices/brands: Original & Vintage, Superdry Studios, Superdry CODE, Superdry X; and the Performance Sport Division. Superdry’s ambition is to become the most sustainable listed fashion brand on the planet by 2030 and, in 2021, won numerous industry accolades including the ‘Positive Change Award’ at the Draper’s Sustainable Fashion Awards.
Contact info
Superdry Care, Unit 60, The runnings, GL519NW, Cheltenham, United Kingdom
- +44 3333 212222
- care@supergroup.com
- www.superdrystore.pl
3.5
Average
2K reviews
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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March 22, 2023
I get my order after a month
I finally get what I ordered (but still only partially) a month ago. Long time.
March 25, 2023
Three stars because it's made in China
Three stars because it's made in China. I was thinking it's made in Europe. Everything else is ok.
February 23, 2023
good quality
Fast shipping. The jacket is high quality, very comfortable and just as expected from photos and online description. The outer packaging was paper bag (only the inner was plastic - maybe you could loose this as well?)
January 23, 2023
Quick reactions - fast delivery
Quick reactions, monitoring and fast international (EU) delivery.
December 22, 2022
Great website
Great website! Very modern yet so simple and clear. Great filters and categories. Easy order and payments methotds.
December 21, 2022
Good brand :-)
Attractive prices. Quick delivery. Good, comprehensive product description. High-quality products. Nice design.
December 26, 2022
Very good Service,
December 30, 2022
No refund for a cancelled product from my order
One product from my order was cancelled. I was told the refund would take place on 26th October but I haven’t received anything till this day. I called and sent emails to the customer service but no one ever responded. Today I finally texted with someone about this and apparently I would receive an e-mail to confirm something to receive my money back but again, I haven’t received anything. I’m very disappointed with your customer service. I have been waiting 2 months for a refund and I haven’t even received any additional compensation for that!
December 26, 2022
The size didn’t fit
The size didn’t fit. I sent it back and now, they sent it back to me with no explanation.
December 21, 2022
I can't send back jacket and I'm…
I can't send back jacket and I'm writing message to company since 2 week's and no-one has been answered.
December 13, 2022
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