The shopping experience was smooth and easy. I tried to pay twice with ApplePay and it didn’t work, but had no problems with a card. I received my package within four days. The product was exactly as... See more
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The customerservice was excellent, even if I didnt buy anything today. I found a shirt, but the store didnt have my size, instead of ignoring me the staff helped me order correct size online. This was... See more
I think the color is very unclear it says pink, red , dark berry and de color in real life is like purple red, its plasty but still pretty and warm and comfortable wish it was more red tho
Company replied
Superdry canceled one item of my order after paying for it. Later, they did not offer any solution more than money refund when they delivery failed to reach me. They just said that now they parcel tha... See more
Company details
Written by the company
Inspired by the spirit of adventure and crafting premium products sustainably, Superdry is an exciting contemporary brand that fuses vintage Americana and Japanese-inspired graphics with a British style. They are characterised by quality fabrics, authentic vintage washes, unique detailing, world-leading hand-drawn graphics and tailored fits. Superdry is built on style and celebrates this through five unique style choices/brands: Original & Vintage, Superdry Studios, Superdry CODE, Superdry X; and the Performance Sport Division. Superdry’s ambition is to become the most sustainable listed fashion brand on the planet by 2030 and, in 2021, won numerous industry accolades including the ‘Positive Change Award’ at the Draper’s Sustainable Fashion Awards.
Contact info
Unit 60 The Runnings, GL51 9NW, Cheltenham, United Kingdom
- +44 333 3212222
- care@superdry.com
- www.superdrystore.se
3.1
Average
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Bra utbud men dyra returer.
July 11, 2019
Unprompted review
Reply from Superdry SE
Hi
We appreciate your feedback and would like to thank you for taking the time to review us.
Kind Regards,
Superdry Care.
Love the service and love the products.
June 30, 2019
Unprompted review
I bought watches
I bought watches. Scratches appear on the plastic top way too fast. After one week there were a lot of them without extreme conditions of using.
May 21, 2019
Unprompted review
Reply from Superdry SE
Hi,
We apologise for the issues you have experienced with your recent order.
We strive to offer an outstanding service to all our customers and we are disappointed to hear that on the occasion, this was not done.
If you would like to discuss the matter further please contact our Customer Services team on 0333 321 2222 or at care@superdry.com.
We appreciate your feedback and would like to thank you for taking the time to review us.
Kind Regards,
Superdry Care.
Good delivery, ok product
The delivery came in time and the product was what i had ordered. But there were some defects in the product, this was especially unexpected because the item was not on sale.
April 20, 2019
Unprompted review
Top equipment
April 4, 2019
Unprompted review
Don’t Order
Don’t Order !
If you live outside of England. Then you will be charged for wanting to change size or want refund! And let os not talk about the consumers Service they simply dont have Any! To BAD when they have nice clothes
February 28, 2019
Unprompted review
Fast delivery
Fast delivery, good customer service and excellent products.
February 20, 2019
Unprompted review
The arms is to long but you did good…
The arms is to long but you did good with the shipping and thank
February 20, 2019
Unprompted review
The products I ordered didn't match my…
The products I ordered didn't match my expectations, and I've tried to contact the customer services to send them back but no answer from them I've received yet!
February 17, 2019
Unprompted review
Poor quality and expensive returns, avoid!
Quality on the winter jackets very poor considering the prices, one of the items I ordered had already been used by someone else, was smelling cheap perfume and was missing a button. You also have to pay for yourself when returning items, something I missed when placing the orders. Ended up returning all jackets and paying 60 Euro for the return to Belgium. Extremelly annoying...
January 20, 2019
Unprompted review
Good Quality
January 18, 2019
Unprompted review
I love it so much ♥️♥️♥️
January 17, 2019
Unprompted review
Good
Nice Products. Good delivery time. Buyer has to pay for returns.
January 12, 2019
Unprompted review
Need to improve!
Ok delivery time but need to improve the ordering process.Did
not feel very secure to use credit card on online stor.
January 10, 2019
Unprompted review
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