SuperfoodUK Reviews 

I was pleased with the goods and the price and delivery was ok. Packaging wasn't so great which caused the boxes to arrive a bit battered. My grievances with this company came when I tried to contact them regarding my VAT payment which I should get refunded. Several emails not replied to, Two phone calls with broken promises to be called back. I would be very happy to order from them again but not when it's costing me hundreds of Euro in non-refunded VAT!

I ordered for the first time just one item. It arrived within a few days, more or less as expected. The product's seal was broken. I contacted them via email to report this. They told me they'd send me another one, together with a prepaid envelope to return the broken sealed one. the replacement product, although sent first class, arrived in 5 working days. Alfter a few days I received the new item. When I was first using it, I suddenly realized it was not organic, as advertised (I'm talking about Green Bay organic manuka honey). I contacted the manufacturer who confirmed it was not organic anymore. I told superfood and again, I had to wait for them to send me the prepaid envelope, then send the item back and finally get refunded. All in all a HUGE waste of time for me. And the customer service could'nt bea more careless.

I just wanted to send them the item and get my refund so I never have to deal with them again. And I won't!

Unfortunatey as I haven't recieved my product I can only rate low. I am really disappointed that I still haven't recieved my order after waiting for nearly 2 weeks, the delivery company is terrible it's unrealistic to have to wait in literally all day for parcel which I have twice now and ended up missing it whilst collecting my daughter from school. You need to either use a delivery company with a depot or specify a time it's so frustrating!!

Very VERY good prices. Far cheaper than our local Health Shop, even without the various discounts offered. Take into account the free postage it just gets better. Very fast delivery and extremely well packed. We shall definitely be using these guys (& girls, of course!) again. Keep up the good work.

Good communications, well packaged goods and speedy delivery.
I have used them before and will definitely use them again.

good price and prompt delivery with satisfactory communication

I waited for over a week for the item I ordered, in the end I had to contact Paypal to tell them my item had not arrived, it was only then did superfooduk contact me to let me know the item was no longer available and offered me a refund, why does the customer have to take action when the company really should have first.

Can't fault them in anyway. Have placed two order so far and will continue to do so. Excellent service and goods extremely well packed.

Great service with good comunication and prompt follow up.

What could they do more? Fast delivery abroad, answers to mail questions, all OK. /ulf

Ordered items Sunday evening and arrived Tuesday morning. Brilliant communication and absolutely no problems. Will definitely be buying from Superfooduk.com again

Brilliant service and brilliant products would recommend to anyone, not only that have itchy skin from illness product worked beautifully, no more scratch marks.

Good price and quick delivery. What more do you want?

I sent a message along with my order but have not had a reply,apart from that very quick delivery

very fast delivery at an unbeatable price

Good value for money, fast and efficient service.

Excellent service and value.

Cheap, Fast and well packed!

Fast delivery and unbeatable prices. I bought Udos Choice Oil & very pleased with purchase. Will definitely use again.

Very good value product and delivery. Only problem was string on loofah dyed green which ran into the loofah when wet!