I placed an order with them early December 2025, the money was taken from my account and now still in late January I’ve not received the order, no tracking hardly any communication. Eventually after 4... See more
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See what reviewers are saying
I think the site could be easier to navigate, it is slow to load and not very intuitive. Having said that, in every other way I am pleased with the prices, speed of delivery and variety of choice. O... See more
Order placed 5th October 2016. Sent several emails to enquire after purchases. No response. Spoke to an operator who infact is a third-party so nothing to do with the company but takes sales calls onl... See more
I have used Superfood a few times. They have a large range of healthful products and prices are often the most competitive, especially the discounts for buying more than one. I recerntly found it the... See more
Company details
Contact info
148 Great North Road, AL9 5JN, HATFIELD, United Kingdom
- 01707881863
- support@superfooduk.com
- www.superfooduk.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Great service
Cheapest and most efficient company I have found that provides this product. I was impressed that I was kept informed of the progress of the order and that it was delivered promptly for free!
Manuka Paint
Best Price! Free postage! received the next day! What more can anyone want?
Jane Tindle Suffolk
Well, I know it is nearly Christmas BUT I placed an order on 16th Dec. it was not dispatched until 23rd. Dec. and obviously I do not have it yet. I will not receive this until well after the new year I guess----less expensive but too long in delivery--this is a supplement I need to take regularly for a health issue.
Interestingly the payment was taken immediately from my card---not good enough I think!!
Excellent service and competitive prices
I can't fault the service it was excellent. Delivery was prompt and the item I purchased was cheaper than any other websites I checked. These, together with free delivery meant that I got the best deal. I will continue to use this website in the future.
London
Website easy to navigate, goods were reasonably priced and arrived in a timely manner. Will definitely order from here again if the product works for me!
Excellent service and good value
I ordered a couple of pots of Manuka honey and my order was promptly despatched and received. Email communications were good from confirmation of the order to notification of despatch.
The price of goods includes delivery, which I like. I also received a 10% discount as I had bought 2 items. The price of the Manuka honey seemed very reasonable too.
In summary, the service was faultless and the goods provide value for money. I would not hesitate to recommend this company.
Great
Very prompt delivery have used this company several times and will continue to do so.
great service
I've been a customer for about two years now and have always been extremely satisfied with the service. Website easy to use
Not impressed
I used this company for the first time because the item I wanted was £3 cheaper than other company's. My item took nearly 2 weeks to arrive and I found the communication rather slow too. I rang the number to ask where my parcel was and I got told they have to pass my query onto customer services and I should get a reply within 24hrs. Second time I rang to ask where my parcel was I never even got a call back. Wish I had paid a few pounds more and ordered from my usual company. Will not purchase from this company again :-(
Lifeplan products
i ordered from this compant because they sell Lifeplan products,prices are good and they provide a fast service,i will order from them again
Osteo Support
I ordered Osteo Support capsules. They came within a week. The glass jar was extremely well packed in bubble wrap plus a jiffy bag. Best of all, they were cheaper than from the manufacturer - which seems very strange though I'm delighted with the lower price, and post free!
Try it
An excellent value for money, unbeatable really. I had some problems with my initial order as it seemed to have failed but the money was taken from my account. But a couple of phone calls and everything was sorted and I received the refund immediately. The order ‘proper’ arrived in a pristine condition. It was obvious that great care was given when despatching it and every item met my expectations. I opted for the free delivery and you will have to wait about a week or more for this to arrive if choose the same option. If you are in hurry perhaps pay for next day? Overall, I have a very good first impression of Superfoods.
Apple cider vinegar
Was very impressed with this company, delivery, and price. Looked for this special vinegar and the price was almost half of Amazons for eactly the same product. Wil definitely deal with them again.
Disappointed
Just waited for my item about one week and decide to waist my credits on 0845 and after that they realised that item was out of stock.Got my refund though.
Good
Good price. Item arrived within a few days after I ordered. Free P & P.
Ok experience for first order
Reasonably good service.
I found the crumpled up newspaper in the box annoying and wish they would use something better than that.
8 days after order and still no eamil to even say it as been disapatched
I ordered my product on the 15th August and I am still waiting delivery I havnt even received an email confirming dispatch last time i order from this company. Would rather pay more and receive my product.
not happy with service
still waiting on my order have not received confirmation if item has been dispatched , have telephoned twice and am waiting on someone phoning me back, they couldnt tell me if item was on its way or if it wasnt in stock . think they need better customer service were they can go into your account and tell you what exactly is happening . the second phone call i made had nothing on record of the first phone call i made which was marked as urgent .will wait and see if i get a phone call after second phone call i made which again was marked as urgent . ill not hold my breath though
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