SuperfoodUK Reviews 

252
TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

I placed an order with them early December 2025, the money was taken from my account and now still in late January I’ve not received the order, no tracking hardly any communication. Eventually after 4... See more

Rated 4 out of 5 stars

I think the site could be easier to navigate, it is slow to load and not very intuitive. Having said that, in every other way I am pleased with the prices, speed of delivery and variety of choice. O... See more

Rated 1 out of 5 stars

Order placed 5th October 2016. Sent several emails to enquire after purchases. No response. Spoke to an operator who infact is a third-party so nothing to do with the company but takes sales calls onl... See more

Rated 4 out of 5 stars

I have used Superfood a few times. They have a large range of healthful products and prices are often the most competitive, especially the discounts for buying more than one. I recerntly found it the... See more

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2.4

Poor

TrustScore 2.5 out of 5

252 reviews

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No recent history of asking for reviews

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2.4

All reviews

(252)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Cheapest and most efficient company I have found that provides this product. I was impressed that I was kept informed of the progress of the order and that it was delivered promptly for free!

January 16, 2012
Unprompted review
Rated 3 out of 5 stars

Jane Tindle Suffolk

Well, I know it is nearly Christmas BUT I placed an order on 16th Dec. it was not dispatched until 23rd. Dec. and obviously I do not have it yet. I will not receive this until well after the new year I guess----less expensive but too long in delivery--this is a supplement I need to take regularly for a health issue.
Interestingly the payment was taken immediately from my card---not good enough I think!!

December 24, 2011
Unprompted review
Rated 5 out of 5 stars

Excellent service and competitive prices

I can't fault the service it was excellent. Delivery was prompt and the item I purchased was cheaper than any other websites I checked. These, together with free delivery meant that I got the best deal. I will continue to use this website in the future.

December 23, 2011
Unprompted review
Rated 5 out of 5 stars

London

Website easy to navigate, goods were reasonably priced and arrived in a timely manner. Will definitely order from here again if the product works for me!

December 8, 2011
Unprompted review
Rated 5 out of 5 stars

Excellent service and good value

I ordered a couple of pots of Manuka honey and my order was promptly despatched and received. Email communications were good from confirmation of the order to notification of despatch.
The price of goods includes delivery, which I like. I also received a 10% discount as I had bought 2 items. The price of the Manuka honey seemed very reasonable too.
In summary, the service was faultless and the goods provide value for money. I would not hesitate to recommend this company.

December 6, 2011
Unprompted review
Rated 5 out of 5 stars

Great

Very prompt delivery have used this company several times and will continue to do so.

November 29, 2011
Unprompted review
Rated 5 out of 5 stars

great service

I've been a customer for about two years now and have always been extremely satisfied with the service. Website easy to use

November 28, 2011
Unprompted review
Rated 2 out of 5 stars

Not impressed

I used this company for the first time because the item I wanted was £3 cheaper than other company's. My item took nearly 2 weeks to arrive and I found the communication rather slow too. I rang the number to ask where my parcel was and I got told they have to pass my query onto customer services and I should get a reply within 24hrs. Second time I rang to ask where my parcel was I never even got a call back. Wish I had paid a few pounds more and ordered from my usual company. Will not purchase from this company again :-(

November 25, 2011
Unprompted review
Rated 4 out of 5 stars

Lifeplan products

i ordered from this compant because they sell Lifeplan products,prices are good and they provide a fast service,i will order from them again

November 25, 2011
Unprompted review
Rated 5 out of 5 stars

Osteo Support

I ordered Osteo Support capsules. They came within a week. The glass jar was extremely well packed in bubble wrap plus a jiffy bag. Best of all, they were cheaper than from the manufacturer - which seems very strange though I'm delighted with the lower price, and post free!

November 14, 2011
Unprompted review
Rated 4 out of 5 stars

Try it

An excellent value for money, unbeatable really. I had some problems with my initial order as it seemed to have failed but the money was taken from my account. But a couple of phone calls and everything was sorted and I received the refund immediately. The order ‘proper’ arrived in a pristine condition. It was obvious that great care was given when despatching it and every item met my expectations. I opted for the free delivery and you will have to wait about a week or more for this to arrive if choose the same option. If you are in hurry perhaps pay for next day? Overall, I have a very good first impression of Superfoods.

November 11, 2011
Unprompted review
Rated 5 out of 5 stars

Apple cider vinegar

Was very impressed with this company, delivery, and price. Looked for this special vinegar and the price was almost half of Amazons for eactly the same product. Wil definitely deal with them again.

November 10, 2011
Unprompted review
Rated 1 out of 5 stars

Disappointed

Just waited for my item about one week and decide to waist my credits on 0845 and after that they realised that item was out of stock.Got my refund though.

November 4, 2011
Unprompted review
Rated 4 out of 5 stars

Good

Good price. Item arrived within a few days after I ordered. Free P & P.

October 30, 2011
Unprompted review
Rated 1 out of 5 stars

not happy with service

still waiting on my order have not received confirmation if item has been dispatched , have telephoned twice and am waiting on someone phoning me back, they couldnt tell me if item was on its way or if it wasnt in stock . think they need better customer service were they can go into your account and tell you what exactly is happening . the second phone call i made had nothing on record of the first phone call i made which was marked as urgent .will wait and see if i get a phone call after second phone call i made which again was marked as urgent . ill not hold my breath though

August 22, 2011
Unprompted review

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