SuperfoodUK Reviews 

252
TrustScore 2.5 out of 5

2.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I placed an order with them early December 2025, the money was taken from my account and now still in late January I’ve not received the order, no tracking hardly any communication. Eventually after 4... See more

Rated 4 out of 5 stars

I think the site could be easier to navigate, it is slow to load and not very intuitive. Having said that, in every other way I am pleased with the prices, speed of delivery and variety of choice. O... See more

Rated 1 out of 5 stars

Order placed 5th October 2016. Sent several emails to enquire after purchases. No response. Spoke to an operator who infact is a third-party so nothing to do with the company but takes sales calls onl... See more

Rated 4 out of 5 stars

I have used Superfood a few times. They have a large range of healthful products and prices are often the most competitive, especially the discounts for buying more than one. I recerntly found it the... See more

Company details


Contact info

2.4

Poor

TrustScore 2.5 out of 5

252 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.4

All reviews

(252)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very Poor Standards

I am quite displeased with their services as the full order had not been received. Busy individuals don't have time to follow up all the time on orders. It kind of defeats the purpose of shopping online. What's more shocking is that despite being billed, I still have not received some of my order and it's been a month which is extremely poor for any type of service standards.

August 19, 2011
Unprompted review
Rated 5 out of 5 stars

Herbal Remedies from Superfooduk.com

Efficent and excellent service. Sensible discount for bulk purchases available, making these products a little more accessable to those of us who rely on them completely for our wellbeing where conventional medicine has failed.

August 15, 2011
Unprompted review
Rated 5 out of 5 stars

Great Service

Always very fast delivery of my Lifeplan Aloedophillus which can be rather hard to track down on the high street. Superfoods offer a really good price and free delivery is just great.

August 5, 2011
Unprompted review
Rated 2 out of 5 stars

Waiting for a response....

No problems with purchase, delivery, etc. HOWEVER.....

I bought a sports ice pack from here and for some reason it didn't come with any instructions. I emailed Superfooduk and haven't yet had a response. This wouldn't be so bad if it hadn't been when my wife used it for the first time the other night she developed a severe burn after using the product for 20mins. Furthermore the area of flesh she applied this product to had frozen solid from contact with the skin.

I am not impressed that we were left to guesstimate a) how long the ice pack should have been applied b) that there was nothing to warn that it shouldn't be directly applied to my skin.

I'm hoping now Superfood will respond to my email.

August 2, 2011
Unprompted review
Rated 1 out of 5 stars

SuperfoodUK did not deliver my product

SuperFoodUK just took my money and I got nothing other than a letter from DHL apologize and they said that superfoodUK made a claim to get a compensation while superfoodUK said that they will close my order and I get nothing.

August 1, 2011
Unprompted review
Rated 3 out of 5 stars

Delivery Very Slow

Took ages to get delivered, had to email them to ask where items were before I got a dispatch confirmation.

Great items at a decent price though

July 28, 2011
Unprompted review
Rated 4 out of 5 stars

Quick delivery but web site could be better.

I think the site could be easier to navigate, it is slow to load and not very intuitive. Having said that, in every other way I am pleased with the prices, speed of delivery and variety of choice. One regret is that Solgar and Viridian are not included as suppliers! Mainly a thumbs up from me. PS pity there is at least one other site, with a very similar address, that often appears before the genuine one.

July 18, 2011
Unprompted review
Rated 1 out of 5 stars

Terrible Service, do not shop with superfoodsuk

After searching google shopping for "dr red blueberry punch", I did think it strange that superfoodsuk was the only store to have the item in stock (out of about 20 stores). I placed my order and low and behold it did not arrive. I contacted the company who are refusing to look into my undelivered item, and the listing now shows up as 'out of stock'. Scam.

July 11, 2011
Unprompted review
Rated 5 out of 5 stars

Excellent service

In have used the company on several occasions and have always been impressed with the prices of the items ordered and the speediness of the delivery.

July 3, 2011
Unprompted review
Rated 5 out of 5 stars

Great Value

I spent a lot of time researching the cheapest source of some rather expensive supplements. These people came out way on top. With lowest prices guaranteed on an unbeatable range and with free P&P there is no real need to look elsewhere.

June 23, 2011
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look