SuperfoodUK Reviews 

252
TrustScore 2.5 out of 5

2.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I placed an order with them early December 2025, the money was taken from my account and now still in late January I’ve not received the order, no tracking hardly any communication. Eventually after 4... See more

Rated 4 out of 5 stars

I think the site could be easier to navigate, it is slow to load and not very intuitive. Having said that, in every other way I am pleased with the prices, speed of delivery and variety of choice. O... See more

Rated 1 out of 5 stars

Order placed 5th October 2016. Sent several emails to enquire after purchases. No response. Spoke to an operator who infact is a third-party so nothing to do with the company but takes sales calls onl... See more

Rated 4 out of 5 stars

I have used Superfood a few times. They have a large range of healthful products and prices are often the most competitive, especially the discounts for buying more than one. I recerntly found it the... See more

Company details


Contact info

2.4

Poor

TrustScore 2.5 out of 5

252 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.4

All reviews

(252)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The Cheapestt and a Great Service Too

I did search the internet for the cheapest purchase price as I wanted to purchase a large number of the same product. Superfooduk were for me the cheapest, with free postage added too.

Thank you for the quick delivery and great service.

June 13, 2011
Unprompted review
Rated 5 out of 5 stars

VFM definitely

Superfast delivery plus free p&p, best price, wonder how it took me so long to find this company. Definitely more custom in the future.

June 12, 2011
Unprompted review
Rated 5 out of 5 stars

excellent service

the quality of the superfooduk website is excellent and their dilevery to me in Ireland far exceeded my expectations. won't hesitate using them regularly or recommending them to friends. well done

May 31, 2011
Unprompted review
Rated 3 out of 5 stars

Delivery problem

I'm still waiting my order... May be Superfood use very bad delivery company ..I spoke to the delivery company- UKMail, they rearrange the delivery for Monday(instead Friday), I was waiting all day.. no delivery. Today, Tuesday I called again.. promised for tomorrow...

May 24, 2011
Unprompted review
Rated 5 out of 5 stars

Dinah

Fast delivery - Great product - as discribed + good communication .
Thankyou

May 18, 2011
Unprompted review
Rated 5 out of 5 stars

Very good website.

Competitive prices. Good offers. My order arrived promptly and was well packaged but not over packaged. Will use again.

May 16, 2011
Unprompted review
Rated 5 out of 5 stars

Nourkrin

The superfooduk delivered immediately the items, witihin no more two days to south-Belgium !
their prize are very interesting too !
I sincerely recommand this compagny for the quality of dellivered, security of payment and delivered, and of course prize product.
Etienne

May 13, 2011
Unprompted review
Rated 5 out of 5 stars

nice suprise- satisfied

Overall I am satisfied wtih the services done : products received during a week in Hungary, helpful and quick customer service !
What I missed is not receiving any mail about shipment until today when the products finally are received. So a nice surprise was waiting for me when arrived home...

May 13, 2011
Unprompted review
Rated 5 out of 5 stars

Good and reliable service

I have used superfood over the last year and I recommend their service. I ordered 3 products and they came within 2 days - I have not been disappointed and recommend them

May 12, 2011
Unprompted review
Rated 5 out of 5 stars

reliable service

I must say the service that superfooduk.com provided was very reliable by replying to the e-mail within 24 hours, made you feel someone was there taking care of your questions, and most of all, the delivery service was on time and the content in the package was all correct. That's all you need from an on-line purchasing service, isn't it?

But I still like to suggest that superfooduk.com should always provide a name of the customer service person who answers the e-mail to their customers to show a strong sense of responsibility.

Many thanks to superfooduk.com.

May 2, 2011
Unprompted review
Rated 5 out of 5 stars

Faultless

The item arrived a couple of days after ordering, if it wasn't for the bank holidays it would have been sooner. All present and correct!

April 27, 2011
Unprompted review
Rated 3 out of 5 stars

Superfood order review

My order arrived today, couple of days later than expected, but as we have just had Easter, I expect that had something to do with it.

Very disappointed that one item on my order was not included and noted as 'Out of Stock' on note included. I would have expected to have received an email straight away from them stating item out of stock so I could purchase elsewhere.

Not sure if I will order from them again due to this. Shame as they appear to have a good range of products - providing they are in stock!

April 26, 2011
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look