SuperfoodUK Reviews 

252
TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

I placed an order with them early December 2025, the money was taken from my account and now still in late January I’ve not received the order, no tracking hardly any communication. Eventually after 4... See more

Rated 4 out of 5 stars

I think the site could be easier to navigate, it is slow to load and not very intuitive. Having said that, in every other way I am pleased with the prices, speed of delivery and variety of choice. O... See more

Rated 1 out of 5 stars

Order placed 5th October 2016. Sent several emails to enquire after purchases. No response. Spoke to an operator who infact is a third-party so nothing to do with the company but takes sales calls onl... See more

Rated 4 out of 5 stars

I have used Superfood a few times. They have a large range of healthful products and prices are often the most competitive, especially the discounts for buying more than one. I recerntly found it the... See more

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2.4

Poor

TrustScore 2.5 out of 5

252 reviews

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No recent history of asking for reviews

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2.4

All reviews

(252)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Not what I thought I was buying

The items I purchased (pillow covers for a sissel pillow) were listed on the website as 'cotton', but were in fact a stretch 'cotton/polyester' velour type material. I wanted cotton as it is cool in summer, so was disappointed as I already had one if this type and find it too warm. I have decided to keep them, as they are useful in the winter, but just not what I thought I was buying. Suggest the website is updated to reflect the true material content.

April 17, 2011
Unprompted review
Rated 5 out of 5 stars

Excellent Speedy Service

I have used superfooduk twice now and on both occasions their service has been exemplary. They respond very quickly to email queries and their delivery of the products have been quick and without incident. Highly recommended.

April 12, 2011
Unprompted review
Rated 5 out of 5 stars

Good customer care and fast delivery.

My order was processed and delivered really quick.

What separates Superfooduk from other online shops is there communication and the speed the dispatch your order, shall order again.

Buy in confidence.

Regards

April 5, 2011
Unprompted review
Rated 4 out of 5 stars

Consistent product reliable Service.

Item arrived much sooner than expected and in excellent condition.

Their description of their products and their efficacy, that they, "...may help..", this, that or the other, is exceedingly feeble.

If there is research or publications to support a claim we should be at least be made aware of their existence. If, '...may help..' is all that can be said of a product, that is no support at all. One could be left with the suspicion or feeling that one is buying proverbial, Snake Oil.

I would hasten to add that this, 'feeble', support of supplements sold online seems to be widespread and not specific to this particular company.

I have made three purchases from this company over as many months. I will continue to buy from them.

This is my first review.

April 2, 2011
Unprompted review
Rated 5 out of 5 stars

excellent

ordered my product late afternoon on wed it arrived on fri am also the best price on the net

March 31, 2011
Unprompted review
Rated 2 out of 5 stars

Out of stock

After 7 days of waiting for my product the company refunded the full amount because the product was out of stock however when I re-visited the product it's price had significantly increased by £5! after calling their order line by accident I was assured I would get a phone call shortly, haven't received one yet and doubt they will call me.

March 29, 2011
Unprompted review
Rated 5 out of 5 stars

Great buy

I placed an order online with this company and am very pleased to say that it arrived within a week. The item arrived in top condition and the transaction was speedy transaction. All in all, excellent service.

March 27, 2011
Unprompted review
Rated 4 out of 5 stars

Very good service but not the quickest

I have used Superfood a few times. They have a large range of healthful products and prices are often the most competitive, especially the discounts for buying more than one. I recerntly found it the cheapest site for Sun Chlorella. Delivery has always been reliable and you now get sent a text message the day before delivery if by courier, however the speed of delivery is not as quick as other sites. It might take a week or more for the order to arrive, other sites can deliever in 1-2 days.

March 26, 2011
Unprompted review
Rated 5 out of 5 stars

Exellent service

Ordered item at the weekend and it arrived on Thursday - that's fast for free delivery! Item exactly as described on website. Will use your service again. Thanks!

March 19, 2011
Unprompted review

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