Supersize Print Reviews 

fantastic company to work with. I had a last min urgent order for a number of cutouts. all of them were dispatched on the same day and delivered the following day. The quality of the cutouts are perfect, and I cant fault them at all.

I think its really good value for money considering the quality of the cutouts and the fantastic customer service. I cannot recommend them enough

Absolutely awful, ordered a cut out of my dog, costing a total of £49.26. It was not even cut out correctly and was so disappointed, certainly please avoid if you are looking for a tribute for your dog.

Fantastic quality items received, really impressed, exactly as designed. Packaging was really good too, very specific internal fitting for my items so both parcels arrived safe and sound. Already planning my next order as it has shown what can be done around the house. Impressed!

AVOID AT ALL COST AND SAVE YOUR MONEY! This company takes so long to process your order, then they send you pixelated goods which are not checked beforehand. Unlike other print retailers online, they do not provide any recommendation that a print may be blurry before purchase. Instead, they provide an image of what your print will look like before you buy which is not a true representation of the blurry canvas you receive. Don't bother trying to get a refund, they will try to stand behind their inadequate terms and conditions. Misrepresentation is a major issue here and their products are not fit for purpose or satisfactory by any means. Avoid. Their customer service is exceptionally poor also. Use another provider who are happy to refund should you not be happy with your print.

AVOID and use another site. supersizeprint.co.uk do not confirm / contact their customer to tell them if image quality is low or if print will be pixelated. They take your money and press print without any duty of care to their trade or customer. And don't expect a shred of good customer service. Turns out the image I supplied was low quality - but did they notify me before printing, so I could send another image? Of course not. Not even an offer to replace it when i complained. So here I am, £50 poorer with a really crap cardboard cut out which I need for a party in 3 days. I don't even have enough time (nor cash) to order a replacement elsewhere in time. Shocking company and shocking service. Avoid avoid avoid.

Three weeks ago I ordered poster print - I got triple charged - fair enough not the retailer’s fault. I have then messaged sales reps to resolve and was told first I wasnt charged at all - only when I came back to the email and sent screenshots of my bank account transactions the triple charge was aknowledged. I was told I would get refund and my order would be dispatched asap - still fair enough. 2 weeks of waiting - nothing arrived. I sent email to chase up the order - I was told my order got lost in the system due to the refund and would be printed and dispatched the same day. Parcel arrived, photo is damaged looking like sharp object went through the poster. I honestly have no words but will never ever deal with this company again. Cowboys.

I needed a cardboard cut out of one of the characters from my sister's new book. The team responded to my email query promptly and upon receipt of the artwork, they produced a fab life-size version. The illustrator of the book was so overjoyed when she saw it and 'he' (the cut-out) was was included in a lot of our photos. I will definitely recommend this service to others.

Doesn’t warn you if the photo quality is not good enough. The cut out came and is all pixelated and not ok for use at my 30th party. Really disappointed as was £65 to not be used.
When contacting customer service they were unhelpful. I am really upset as I now can’t afford a new one for my party.

I had 9 large dibond prints made up for an exhibition. BAD MISTAKE. I had lots of communication with the company before I committed as I wanted reassurance over quality. I was reassured every time that their 7-colour process would reproduce colours accurately and the quality would be great. When I tried to upload my images to their system it wouldn't allow me to as their file size maximum is 100MB. Again I consulted the company with concerns on print quality but was told that it would be fine even as low as 100dpi. I resized my images, they worked out at 140dpi at full size. The result: the prints are very dull, no colour saturation, they look semi black and white. There is visible banding due to printing with too small a file size.
When I highlighted my disappointment to the company they said they would investigate and get back to me. I'm still waiting, they have taken my money now so clearly don't give a monkey's.
I had a test print done at the same time by Pixart using the same file, it cost half as much and was very acceptable. More fool me for believing Supersize Print's hype.
Not a good company for large prints. Go elsewhere.

The worst e-commerce experience I have ever had.

Checkout is simply un-usable. Nice lady on the telephone tried to help but it was just not possible to place an order.

Weak, spurious excuses given for far-too-dark prints that are a long way from what I see on my regularly calibrated monitor. They are not a photolab, they say, so they do not check or adjust customer images, but a properly calibrated and profiled system should faithfully reproduce the customer's file without adjustment being necessary. Bottom line is that their T&C's let them off the hook if customers don't like their prints, even if faulty, apparently.

No interest in making things right but they're keeping my money! Perhaps not all their work is as bad as mine, but I wouldn't take the chance. Remember, folks, NO REFUNDS OR REPLACEMENTS.

I would not advise anyone to order from this company.
I ordered a life size cutout for my hen party.
When it arrived the print was awful you couldn't even see my fiancé's face!!
When I e mailed them to advise them and request a replacement they didn't even have the decency to e mail me back to rectify prior to my event.
Disgusting

DO NOT BUY FROM THIS COMPANY
I have been buying print for over 20 years and the attitude of this company was astonishing. I ordered a canvas print and clearly one of the colours in their printer ran out during printing. They cannot have quality control as it was delivered with the image changing colour from top to bottom as the colour ran out. I raised the issue and it took them over a week to "investigate" and finally they said, "Printed correctly".
They are just a bunch of shysters who simply don't care when they foul things up.

Really impressed with the cutout we received. We wanted our US company owner to join as a 'dinner guest' to our UK work dinner - it was so realistic, they cutout the background chair, great print quality, packaging and super last minute request. HUGE thank you. The photos of her with the team at the table came out so well and looked so realistic - great fun. Would definitely use this company again. Thanks Carine

The worst company I have ever communicated with. Awful service and awful ethics

Do NOT order from this company. The print was printed on distorted cheap cardboard. Unhangable, unusable and zero response to emails to resolve. AVOID.

Giving this company a 1 star review is too good but no option for no stars. Where do I start, they printed my image totally out of proportion with some of the image cut off the side and top. Hardly ever answer emails but when they did blamed me although I proved to them the file I had and sent them was correct. I paid over £20 for one print that is no good and will have to go in the bin. I worked in print for over 20 years and have never seen such shabby work ever! They must not look at what they print is all I can say. They refused to put it right so now my daughter is so upset as the board was for her gender reveal party and it is ruined! No time to start again since they have took long to tell me they won't do anything about it. DO NOT USE THIS COMPAY!!!!!!

Outstanding service and quality. I have been a regular customer for over 3 months and they have been faultless. The reproduction onto 36x24 inch gloss or matt poster size is terrific. Delivery is usually DPD and has been very reliable. I will continue to be a customer. Many thanks.

Absolutely fantastic. For many years I worked as a graphic designer. I worked on many movie posters, DVD sleeves and film adverts back in the day. I wanted a 24" x 36" poster printed and I randomly picked these guys having never used them before. I know what I'm doing in Photoshop/InDesign and made sure the quality was good enough going in (although the file was in CMYK, I lazily didn't include document bleed -- a cardinal sin -- and they cropped far more than the 3mm they needed to expand things in order to rectify this -- however I consider this my fault for not supplying a ready-to-print document.)

The print quality itself was fantastic, as was the service. I was extremely happy with the end result and would definitely use them again (this time with the required bleed added). Highly recommended.

15/12/21 - Just received my 3 Duratran lightbox prints - I am delighted! First time I've purchased this type of print and am so pleased. Ordering process, delivery and packaging, all great. Based on my experience, highly recommended.