I always buy from supplement mad a few times a year ,never buy anywhere else because they fit the bill on every level.they tick every box for me.fast delivery, quick informative website ,not too many... See more
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Been using supplement mad for about 4 years now and never one have they let me down. Get my order next day every time and always throws in free samples. Sells pretty much every single supplement you n... See more
Company replied
One of my used and abused website on the good side, for essential supliments that I need monthly. Lots of great deals, discounts and great delivery service that never disappointed. Another fantastic r... See more
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I’ve used Supplement Mad now for a couple of years and they are by far the best supplement company I’ve used. The stock is always the best around - by far. The service is the best thing that d... See more
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Company details
Written by the company
Supplement Mad are a rapidly growing, premium sports nutrition retailer, carrying the best brands from around the world. With only the best quality, well dosed and effective products hitting our shelves you can guarantee everything you purchase from us will only be the best. We offer free next day delivery to UK Mainland on all orders over £80 or for just £4.99 below that threshold, with same day dispatch before 3pm. Make Supplement Mad your first stop towards achieving your fitness goals today!
Contact info
Unit 8 Stancliffe House, DE42HJ, Darley Dale, United Kingdom
- sales@supplementmad.co.uk
- www.supplementmad.co.uk
4.5
Excellent
76 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Great ingredients
No clumps when mixing, no crash after taking it. All flavours are incredible.
It does what it says on the tub, unlike other products I've previously bought.
This product always gives me that push you need to get to the gym at 4am 💪🏻
March 28, 2025
Unprompted review
Late delivery + expired product
Ordered on a Sunday for a Tuesday, it came in Thursday with the excuse that we weren't home (we were home)
To top up the 6£ spend for nothing, the product it self is expired, although i paid full price for it.
William from sells is less helpful than the beta version of chat.gpt...
I'm so disappointed with the experience overall, i haven't been offered nothing but shallow excuses.
Later edit:
"Your order was dispatched on the Monday and attempted on Tuesday as per the couriers photograph of your external building door they uploaded to the tracking."
- by attempted you mean take a quick snap? There was a phone number on the box as well clearly no one insisted on.
"I don't know what more could have been done to help you with this as your emails were responded to immediately and the issue was resolved with us adding delivery instructions for the second attempt."
- you could've refunded the money i paid for the next day delivery, that would've been a start.
"As for the expired product, we are very sorry, this must have not been rotated through the stock correctly."
- cause that's why i paid full price for the product, to have a shallow apologie and a refund on the expired product... honestly i would've skipped this whole experience if i knew the time i would waste
"Again, your email was responded to instantly and you were issued a full refund for this product."
- refund on the expired product only (in 3 to 5 working days), not the failed delivery you seem to take no ownership for, despite us being home to receive it. Yes, it was rather pointless havibg my email responded with the same excuses, but also the fact that it if kind of my fault for not receiving the parcel? Hmm?
"Please let us know how you think we could have been more helpful so we can make changes accordingly"
- i think I'll never order from your company again as you are not serious... i also recall an order 1 year and half ago of a pre-workout which was also after expiration date, but i couldn't confirm as the expiration date was damaged/wipped off (confidently convenient)
- changes accordingly would be not to have next day delivery for us suckers and to check your products expiration date.
Have a good day!
January 16, 2025
Unprompted review
Reply from Supplement Mad
Hi,
Thank you for your review. I'm sorry to hear you aren't happy with the service provided.
Your order was dispatched on the Monday and attempted on Tuesday as per the couriers photograph of your external building door they uploaded to the tracking. I don't know what more could have been done to help you with this as your emails were responded to immediately and the issue was resolved with us adding delivery instructions for the second attempt.
As for the expired product, we are very sorry, this must have not been rotated through the stock correctly. Again, your email was responded to instantly and you were issued a full refund for this product.
Please let us know how you think we could have been more helpful so we can make changes accordingly
Kind regards
Supplement Mad
Great product and a brilliant service
Great product and a brilliant service
Thanks again
January 2, 2025
Great supplement shop
Very good products, good prices, reliable shipping and helpful owner. I don't look anywhere else for branded products
November 28, 2024
Great communication and an amazing…
Great communication and an amazing selection of products. Repeated customer
September 30, 2024
my go to supplement store
my go to supplement store. fast delivery. great products. good pricing made better with occasional discount codes. (not placed an order in a while) but faultless non the less.
September 18, 2024
Unprompted review
Delivers the goods every time and adds…
Delivers the goods every time and adds freebies in there too from all the best brands
September 10, 2024
Unprompted review
Always great service
Always great service, with the customer put 1st. Great deals on a smooth and very easy to navigate website. Been a long term customer.
August 28, 2024
Fantastic
Iv been. Buying my products from here fir a few years now, never fail to let me down yet, great company great communications if u have any questions, next day delivery they keep yiu uodated about when you're receiving ur products, i wouldnt gi anywhere eles, excellent, if i could id give them a 10 out a 10, fantic service and fantastic c company ti buy from x
August 5, 2024
Unprompted review
Highly recommend
Such a brilliant company, super fast delivery and always help me when i'm looking for something. Highly recommend!
June 28, 2024
Get buying from This company
Fantastic company to deal with .. fantastic products and fast delivery… great communication from the boss who has second to none customer appreciation… this company deserves all the recognition coming its way. one very happy customer
June 6, 2024
Unprompted review
Reply from Supplement Mad
Hi Ian,
Thank you for taking the time to leave us such a great review, it's much appreciated!
I'm glad to hear you are happy with the service provided. If you need anything at all or have any queries please don't hesitate to contact us!
Best
Will
Fantastic company to order from
Fantastic company to order from. Constant communication with regards to a product I was enquiring about. Ordered a few times and will continue to do so. Fantastic offers too.
May 14, 2024
Unprompted review
Great product and always fantastic…
Great product and always fantastic service,would highly recommend
April 29, 2024
Always used Supp mad for years now
Always used Supp mad for years now. Great customer service. Very knowledgeable when asking for advice etc
April 16, 2024
Unprompted review
Excellent service
Excellent service, fast delivery but please get rid of the ‘I’m not a robot’ tests it’s soft locked me out of my account
February 28, 2024
Unprompted review
Reply from Supplement Mad
Hi Rob, thanks for taking the time to leave a review, much appreciated. It's great to hear you are happy with your order
Best regards
Will
Reply from Supplement Mad
Hi Valerie,
Thank you for taking the time to leave us a great review, its much appreciated.
Supplement Mad
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