Don’t know why the reviews are so low, just got a whole bunch of new surf threads shipped super quick at a big discount. 5 stars from me.
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See what reviewers are saying
Managed to ship from Australia in one week. Very happy used the Halloween discount code and got 31% off as well as a first purchase discount. Did not expect to actually receive the products based on o... See more
No customer service when something goes wrong, as it has with my most recent order. I’ve sent them a couple of messages using the portal on their website, but have not received a reply. There is no ph... See more
If I could I would give zero starts! Appalling customer service!!! I ordered something on 9december to arrive before Christmas, no one answers the phone, replies to emails or chats. There’s no way I c... See more
Company details
About SurfStitch
Information provided by various external sources
SurfStitch Europe brings you a vast range of products, from the top surf and fashion brands, all delivered super-fast and with piece-of-mind 100-day returns.
Choose from from over 250 brands including Obey, Carhartt and The North Face, and with new products arriving daily, you can shop with confidence and grab the latest surf, fashion and snow gear online today!
Exclusive brands & products!
In addition to all your favourite surf and street brands, SurfStitch stocks a comprehensive range of unique Australian and European boutique brands.
Expert knowledge and advice!
Looking for expert advice for all your technical purchases? Our customer services team has all the insider know-how to make purchasing surfboards, snowboards and wetsuits a breeze.
Contact info
40150, SOORTS-HOSSEGOR
- +33 (0)5 58 73 24 24
- customerservice-eu@surfstitch.fr
- www.surfstitch.com
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Quick
Surfstitch Europe's customer service replies promptly, and has great options for buyers returning goods from Australia
the delivery
It's a little bit strange from France to UK to go trough Spain and Belgium but everything is correct
Easy, Very Fast but no discount
Excellent service!
Very very fast!
Very easy to buy
But I couldn´t use my discount ticket!
Majestic athletic rimnet chicago bears
Great price and product and fast shipping!
I would reccomend this company
excellent quality of billabong clothes and fast delivery!
Ordered Billabong bikini , fits perfectly, excellent quality. Delivered to UK in 3 days with DHL. Very happy. Wish you had the latest range of Billabong clothes like in US and Australia. All in all, amazing service. Thank you.
Easy, quick and simple
Thanks for perfect service! From the really first second to the final step everything worked brilliant! I really want to return to this site.
Eficient
Very impressed with who fast everything was delivered in perfect conditions
Great shop
This shop has awesome selection of surf and skate brands, offers great prices and super fast delivery. Highly recommended.
Nice
Nice fast service, My first order, so nothing much to say, everything went fine.
Not too bad
All good apart from the face the board pad came unwrapped from its packaging. Bit strange.

Reply from SurfStitch
Perfect service...
I like surfstich because theres a lot to choose from, good prices and quick senders, in a couple of days I receive the package at home. Try you won't regret.
Trustfull site with a lot to offer
Been a client for some years now and never had a problem. Eveything runs smoth and I'm happy with the service and choice of products sold there. Will keep buying to them for sure!
Great service
Delivery to Slovakia, easy, fast, without issues. Recommending SurfStitch to everyone.
Great Customer Service
Very satisfied with Surfstitch.
Quick response, Great Customer Service.
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