SurfStitch Reviews 

7,314
TrustScore 2 out of 5

2.1

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Rated 5 out of 5 stars

Don’t know why the reviews are so low, just got a whole bunch of new surf threads shipped super quick at a big discount. 5 stars from me.

Rated 5 out of 5 stars

Managed to ship from Australia in one week. Very happy used the Halloween discount code and got 31% off as well as a first purchase discount. Did not expect to actually receive the products based on o... See more

Rated 1 out of 5 stars

No customer service when something goes wrong, as it has with my most recent order. I’ve sent them a couple of messages using the portal on their website, but have not received a reply. There is no ph... See more

Rated 1 out of 5 stars

If I could I would give zero starts! Appalling customer service!!! I ordered something on 9december to arrive before Christmas, no one answers the phone, replies to emails or chats. There’s no way I c... See more

Company details

  1. Clothing Store

About SurfStitch

Information provided by various external sources

SurfStitch Europe brings you a vast range of products, from the top surf and fashion brands, all delivered super-fast and with piece-of-mind 100-day returns.

Choose from from over 250 brands including Obey, Carhartt and The North Face, and with new products arriving daily, you can shop with confidence and grab the latest surf, fashion and snow gear online today!

Exclusive brands & products!

In addition to all your favourite surf and street brands, SurfStitch stocks a comprehensive range of unique Australian and European boutique brands.

Expert knowledge and advice!

Looking for expert advice for all your technical purchases? Our customer services team has all the insider know-how to make purchasing surfboards, snowboards and wetsuits a breeze.


Contact info

2.1

Poor

TrustScore 2 out of 5

7K reviews

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2.1

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Rated 5 out of 5 stars

Fast delivery and good deals

Extremely fast delivery, mostly free of charge, good deals in the outlet secrion, and there ia always a promo code for a free gift or discount! Great online shopping

April 23, 2015
Unprompted review
Rated 5 out of 5 stars

Fast, accurate and reliable.

Wanted to get my son some mid-top DC Shoes. Bought some from sole trader on Amazon in a child's size 10. They sent out a adult size 10.

These were for his 5th birthday so Immediate action was needed.
Surfstich were there. Listing exactly what I wanted at a better price and actually had them in his size.
When they arrived they were packaged well to save any damage to the box and the best part was it was actually the item I ordered.

Moral of the story is.
Soletrader sucks, Surfstich are awesome.

April 22, 2015
Unprompted review
Rated 5 out of 5 stars

Sizes?

Double check sizes, excellent site excellent selection superb prices especially when on offer however I thought I was getting a size 7 UK but turned out I got size 7.5
Other than that amazing shop!!!!

April 22, 2015
Unprompted review
Rated 5 out of 5 stars

excellent

Excellent in everything, thank you very much.

April 22, 2015
Unprompted review
SurfStitch logo

Reply from SurfStitch

Hi,

Thank you for giving your positive feedback, we wish you a nice afternoon!

Best Regards,

The SurfStitch Team

Rated 5 out of 5 stars

Love surf stitch

Great sales and very speedy delivery to France!
Love!

April 22, 2015
Unprompted review
SurfStitch logo

Reply from SurfStitch

Hi Ruth,

Thank you for the five stars, we love them! :-)

Have a great day!

Regards,

The SurfStitch Team

Rated 4 out of 5 stars

Customer in HK

If your product can be shipped to Asia ( HK ),it will be better!

anyway , i appreciate that your CS can ship to me (HK) specially , thanks

April 21, 2015
Unprompted review
SurfStitch logo

Reply from SurfStitch

Hi,

Thank you for your feedback. You can order from Asia from our Australian Shop.

We hope to see you there soon.

The Surfstitch Team

Rated 5 out of 5 stars

S U P E R fast

always a gamble to buy the right sizes online. But the dimensions of the models wearing the clothes help out a lot.
Delivery to Belgium was superfast. 1 day

April 21, 2015
Unprompted review
SurfStitch logo

Reply from SurfStitch

Hi,

Yes, we agree with you about the difficulty of deciding the size online, which is why we have the dimensions of the models and also size charts available. :-) We want everyone to be winners!

Have a great day!

Best regards,

The SurfStitch Team

Rated 5 out of 5 stars

the best service ever!

I buy a lot in this store and I love how fast they work! everything perfect!

April 21, 2015
Unprompted review
SurfStitch logo

Reply from SurfStitch

Hi Alicia,

Thank you very much for that great review, much appreciated!

Have a nice day!

Best regards,

The SurfStitch Team

Rated 4 out of 5 stars

HUFF hat review + SurfStitch review

The service of SurfStitch was awesome! Product as shown in pictures and fast shipping + no shipping fees . THANKS! A++++ shop!

The hat was cool , a little too hedged on the front but actually i didn't notice it before buying so that's not really a problem! The material of the hat are good quality stuff so thanks!

April 21, 2015
Unprompted review
SurfStitch logo

Reply from SurfStitch

Hi,

Thank you for taking the time to leave your review!

We are always glad to hear when our customers are happy with the service and the products!

Have a great week!

The SurfStitch Team

Rated 5 out of 5 stars

Amazing!

Amazing website! Will definitely buy more from surfstitch!

April 20, 2015
Unprompted review
SurfStitch logo

Reply from SurfStitch

Hi Tiago,

Thank you, we are happy you think the site is amazing!

Have a great week!

The SurfStitch Team

Rated 5 out of 5 stars

Just perfect

I was looking for spring shorty and i wasn' t sure about sizeing but i got a quick explanation on live chat and next day from my ordering i got my merchandise...very very quick.

April 20, 2015
Unprompted review
SurfStitch logo

Reply from SurfStitch

Hi,

Thank you, our friendly Customer Service team are always happy to help!

We hope you are happy with your purchase, have fun in the water this summer!

Kind Regards,

The SurfStitch Team

Rated 3 out of 5 stars

Good prices, slow delivery

Items are sent from Europe - they don't hide this, but it's not made obvious either. My order went on a long and odd tour of Europe before it arrived nearly a week late.

However, the prices and products were good.

April 19, 2015
Unprompted review
SurfStitch logo

Reply from SurfStitch

Hi,

Yes, our warehouse is in the surf paradise Hossegor in south west France!

We are sorry about the delay in delivery, it was due to unexpected volume of orders.

We hope you are happy with the order though, and we wish you a really nice week!

Kind Regards,


The SurfStitch Team

Rated 5 out of 5 stars

Very good

Very good, clear and fast
I received all in one week

April 17, 2015
Unprompted review
SurfStitch logo

Reply from SurfStitch

Hi Giorgio,

Thank you very much!

Have a really nice week and we hope you enjoy your new products!

Best regards,

The SurfStitch Team

Rated 5 out of 5 stars

Great Service

It went fast, and no trouble.. they informed me duing the time, about place and time of my pakage. went really good!

April 17, 2015
Unprompted review
SurfStitch logo

Reply from SurfStitch

Hi Rasmus,

Thank you, we are happy you are pleased with the SurfStitch shopping experience, and we hope to see you back on our site soon!

Best Regards,

The SurfStitch Team

Rated 5 out of 5 stars

The Best Online Shop Ever

Hey. I'm a guy from Valencia, Spain. This is the best web to buy online from skate, surf, snow n' urban wear.

April 16, 2015
Unprompted review
SurfStitch logo

Reply from SurfStitch

Hi,

Thank you so much for your great review!

We really appreciate it! Have a really nice week!

Best Regards,

The SurfStitch Team

Rated 5 out of 5 stars

Very happy thanks.

I love my skateboard, it was a good price and arrived within the predicted time. Thanks surfstitch.

April 16, 2015
Unprompted review
SurfStitch logo

Reply from SurfStitch

Hi,

We are happy you like the board, and we hope you got to have fun with it during the weekend!

Enjoy, and have a great week!

Best Regards,

The SurfStitch Team

Rated 5 out of 5 stars

Good Shop

One T-Shirt was missing, but they sent it superfast afterwards without any hassle.

April 16, 2015
Unprompted review
SurfStitch logo

Reply from SurfStitch

Hi Oliver,

We are sorry about the inconvenience with the t-shirt, but thank you for being so understanding!

We hope you are happy with everything now!

Kind Regards,

The SurfStitch Team

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