Surrey Blinds and Shutters Reviews 

All the team are polite and extremely helpful. Very efficient at what they do.

Jason has been amazing! Can not thank him enough. He cares so much as if picking blinds for his own house. I’ve had great advice and have not been an easy customer and yet he always accommodates and helps.

Good value also compared to competitors.

Thank you

Are any of the recent positive reviewers able to advise the timeline from order to fitting please as the business aren’t able to do so.....I was told lead time of 3-5 weeks when I paid, it’s coming up to 5 weeks now and all they are able to say is they’d like to think they’ll get it fitted before Christmas.....It’d be helpful to get an idea of how far behind they are working
Amended to 3 stars following a call from Surrey Blinds with an update.... thank you, much appreciated

The service was excellent, the sales person who did a virtual quote was helpful and very knowledgeable, when the kitchen blind was fitted, it was done speedily and professionally, I would definatly use Surrey Blinds again and would highly recommend them to others. Thank you.

Visited Guildford store. Chose the blinds and paid. Got a call to arrange date and time for fitting. Blinds fitted no problem

From initial consultation through to fitting, I cannot fault Surrey Blinds and Shutters. We ordered 3 shutters and they look fab. Would definitely use again.

Excellent service, the installation was quick and the customer service was excellent.
Would highly recommend for any blind solutions but particularly for large wibdows as they had more options than many of Thier competitors

My shutters look great. They are great quality and the fit is excellent. The staff I dealt with were professional and friendly. I would highly recommend and would use again without hesitation.

Excellent service and very attractive well-fitted blind

Great service from start to installation. The team don’t put any pressure on to buy. They offer a reasonable price. Their installation is serviced by a very polite team, great service overall

Excellent service from start to finish,thanks

Second time of using Surrey blinds, first class service, good price and no hard sell unlike some other companies, would definitely recommend

This is the second time I have used this company and on both occasions the service was really good. Selection was supported without pressure and the final installation was in time and very professional. The final result is excellent. I have no hesitation in recommending this company.

Good customer service. Competitively priced. Blinds were fitted for a very awkwardly shaped window. They look great.

Superb service and quality. Couldn’t have been more helpful and even though the consultation was via zoom, it was still like being with the consultant. The fitters were lovely and very helpful, polite and took every precaution under covid rules. I can’t recommend this company highly enough.

Fantastic service from initial phone call through to measurement and fitting. Not pushy at all whilst I was making my decision. Shutters look brilliant! Thank you!

From start to finish I cannot express how happy we have been with the service.
I read on here a couple of negative reviews prior to the installation of my blinds which concerned me. Turns out there was no need to worry in the slightest.
Phil the fitter was great chatty, pleasant, very tidy, listened to my instructions regarding installation and ensuring the works that had been completed were not compromised with the fitting of the blinds.
The people I have spoken to on the phone have been helpful and polite, the gentlemen in the show room was patient, insightful and very helpful.
I cannot recommend this company enough. Thank you.

Terrible installation, damage to wall and frame went in wrong meaning doors wouldn’t close properly, left without saying a word. Manager not willing to speak to me himself and not willing to offer any compensation for the poor installation or damage caused to frame and wall. Yes someone did come and make an adjustment but unfortunately the only way to resolve the issue completely is to remove the whole thing and start again. We have paper lined walls and removing the frame will damage this but you won’t cover the cost of my decorator coming to make good afterwards. I paid a lot of money of have my hallway painted and papered so not wiling to pay this again for something caused by your terrible fitter. For this reason I opted to keep the shutter and make the best of a bad situation fearing the repair will do more harm than good. I feel it wasn’t fair to pay the full cost for a damaged product. I don’t think this is unreasonable? Now my only option is having the shutter removed which leaves me having to pay my decorator again. Please explain why you feel that it’s acceptable for me to be out of pocket. I am so disappointed with the lack of understanding for the situation.

We are really pleased with our blinds. The lady who measured up, the lady in the office and the fitter were all brilliant . I would really recommend this company.