Susie & Sam childrens shoe shop Reviews 75

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Order a pair of Igor snow boots, I wanted these exact pair for my son but they were sold out absolutely everywhere, I came across Susie and Sam store and it’s always a little bit daunting ordering fro... See more

Rated 5 out of 5 stars

Ordered shoes online but could not work out which size was the best so went into the store. The staff made getting first shoes a nice experience for my child he loved being in the shop. The staff w... See more

Rated 5 out of 5 stars

I ordered some shoes for my son, they were lovely. Wrapped in lovely paper and some lovey little surprises in there too. Will definitely be buying from this company again.

Rated 5 out of 5 stars

I recently ordered trainers for my daughter in the online sale. They arrived very quickly and fit perfectly. The addition of sweeties to the parcel delighted my 11 year old! I live rurally so it's a... See more

Company details

  1. Shoe Store
  2. Children's Store

Written by the company

At Susie & Sam we carry a huge selection of quality childrens footwear. Visit our stores in Bearsden in Glasgow or Mauchline in Ayrshire. Our collection is exclusively designed for children.


Contact info

4.9

Excellent

TrustScore 5 out of 5

75 reviews

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4.9

All reviews

(75)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service and lovely shoes

I ordered some shoes for my son, they were lovely. Wrapped in lovely paper and some lovey little surprises in there too.
Will definitely be buying from this company again.

April 3, 2026
Rated 5 out of 5 stars

Amazing shop and shoes

The shoe fitting service is fantastic and ensures my boy has shoes to suit his feet. The range is wonderful, with a significant selection for boys which is often difficult to come by. All the shoes we’ve bought (over 3.5 years) have lasted well and durable for all weathers and activities. Would highly recommend!

March 6, 2026
Rated 5 out of 5 stars

Excellent service

Not being a local to Glasgow I wanted to purchase a gift voucher.
My neice had asked for a voucher for her daughters birthday as she loves the range of children shoes available at her local store.
Excellent customer service, prompt response to my email queries.
After ordering the voucher on line, it was ready for my relative to collect at the local store the same day.
I look forward to visiting Glasgow in the near future and visiting the shop with my nieces.

February 9, 2026
Rated 5 out of 5 stars

Great to deal with!

Really good experience. Polite and efficient, even when I made a mistake with a order. Would definitely order in future and would recommend.

October 1, 2025
Rated 5 out of 5 stars

Voucher

As my son buys my grandchildren their shoes at this store I thought a voucher for my granddaughter's birthday would be a great gift.
It was exceptionally easy to order and it was delivered to the store as they do not post them out. However my son contacted the
store and they are posting the voucher to him, so all is well.

May 24, 2025
Rated 5 out of 5 stars

Amazing company

Order a pair of Igor snow boots, I wanted these exact pair for my son but they were sold out absolutely everywhere, I came across Susie and Sam store and it’s always a little bit daunting ordering from somewhere you don’t know but I’m so glad I did! They shipped them out so fast and I received the boots not even two days later, they sent a really cute thank you note, a pack of haribos, and a box of raisins. Would definitely recommend and will definitely be ordering from them again! Thank you so much

January 14, 2025
Unprompted review

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