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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products, often highlighting their high quality and accurate descriptions. Many people appreciate the competitive and fair pricing, finding great value without compromising on quality. The service is frequently described as professional, reliable, and efficient, with a wide range of products that are easy to find. Delivery is often noted as fast and accurate, with many consumers receiving their items promptly. However, some customers experienced issues with delivery times, particularly for non-European or international orders, noting that advertised delivery promises were not always met. A few people also mentioned that the company's support did not meet their expectations when problems arose, specifically regarding discrepancies in product descriptions or lost packages, leading to longer resolution times.

What people talk about most

Delivery service

Customers generally had positive experiences with delivery services, often praising quick and speedy... See more

Product

Clients share positive opinions on product. Many customers praise the impressive range of products, noting... See more

Service

Consumers find service to be positive. Many reviewers praise the team's professionalism and efficiency,... See more

Quality

Users describe positive interactions with quality. Customers consistently praise the high quality of... See more

Price

Reviewers highlight positive aspects of price. Many customers praise the excellent and fair prices, noting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I came across SVB some time ago on line. I have bought many items from SVB Marine. Their prices are the best I have ever found. Product description is excellent. Delivery is excellent until items arri... See more

Rated 5 out of 5 stars

I have ordered quite a few things fro SVB. They are always true to their word, very competitve prices. Delivery to Malta is very reasonable indeed, being price and time. The item recieved is exactly a... See more

Rated 5 out of 5 stars

Full professional! The first package was lost. After I reminded them that the package was not delivered they didn't hesitate to immediately send new package. The package was delivered in few days! Hel... See more

Rated 5 out of 5 stars

Not always the cheapest but never on the expensive side and there are few times you don't find what you're looking for. Good service and nowadays fast delivery has made SVB my primary source of boatin... See more


Company details

  1. Boat Accessories Store

Information provided by various external sources

SVB - Europe's biggest online shop for boating equipment and accessories! Worldwide delivery, even directly on-board!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

216 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quality products and fast delivery in…

Quality products and fast delivery in Europe.

November 18, 2022
Unprompted review
SVB logo

Reply from SVB

Dear customer, thank you very much for the positive feedback! We are very pleased to hear that you are happy with our services and we look forward to serving you in the future! All the best - Your SVB Team

Rated 5 out of 5 stars

Good and reliable service

Good and reliable service - SVB sells interesting products that you don't easily find elsewhere. My mother (95 tears old) very happy with the free carrier bag :-).
A pity that delivery by DHL wasn't up to the 5-star level of SVB (we needed to drive 2x 30km and spend 2x 50 minutes in heavy traffic to reclaim our parcel :-(

December 7, 2022
Unprompted review
SVB logo

Reply from SVB

Dear customer, thank you very much for the positive feedback! We are very pleased to hear that you are happy with our services and we look forward to serving you in the future! All the best - Your SVB Team

Rated 5 out of 5 stars

Proffesional

Proffesional, fast, with passion

December 8, 2022
Unprompted review
SVB logo

Reply from SVB

Dear customer, thank you very much for the positive feedback! We are very pleased to hear that you are happy with our services and we look forward to serving you in the future! All the best - Your SVB Team

Rated 5 out of 5 stars

Very fast service and great quality…

Very fast service and great quality goods and a really broad range on the website. No hassle with importing into the UK. Will use SVB again.

December 7, 2022
Unprompted review
SVB logo

Reply from SVB

Dear customer, thank you very much for the positive feedback! We are very pleased to hear that you are happy with our services and we look forward to serving you in the future! All the best - Your SVB Team

Rated 5 out of 5 stars

Prompt response

Prompt response, quick delivery.

December 6, 2022
Unprompted review
SVB logo

Reply from SVB

Dear customer, thank you very much for the positive feedback! We are very pleased to hear that you are happy with our services and we look forward to serving you in the future! All the best - Your SVB Team

Rated 5 out of 5 stars

5 star company

Once again delivered on time, perfect package. Great online store

November 30, 2022
Unprompted review
SVB logo

Reply from SVB

Dear customer, thank you very much for the positive feedback! We are very pleased to hear that you are happy with our services and we look forward to serving you in the future! All the best - Your SVB Team

Rated 5 out of 5 stars

you are cool guys!

you are cool guys!
good to work with you

November 21, 2022
Unprompted review
SVB logo

Reply from SVB

Dear customer, thank you very much for the positive feedback! We are very pleased to hear that you are happy with our services and we look forward to serving you in the future! All the best - Your SVB Team

Rated 5 out of 5 stars

Fantastic returns policy

Fantastic returns policy, highly professional and well organized business.

November 15, 2022
Unprompted review
SVB logo

Reply from SVB

Dear customer, thank you very much for the positive feedback! We are very pleased to hear that you are happy with our services and we look forward to serving you in the future! All the best - Your SVB Team

Rated 5 out of 5 stars

Very quick and trusted supplier

Very quick and trusted supplier, excellent service.

November 9, 2022
Unprompted review
SVB logo

Reply from SVB

Dear customer, thank you very much for the positive feedback! We are very pleased to hear that you are happy with our services and we look forward to serving you in the future! All the best - Your SVB Team

Rated 5 out of 5 stars

Even the best can make mistakes!

Although there was an error in my order (correctly labelled packages but incorrect package contents), this was handled swiftly and professionally by SVB.

Mistakes aside, I've always found SVB to be great to deal with, and will certainly use them again!

November 1, 2022
Unprompted review
SVB logo

Reply from SVB

Dear customer, thank you very much for the positive feedback! We are very pleased to hear that you are happy with our services and we look forward to serving you in the future! All the best - Your SVB Team

Rated 5 out of 5 stars

fast delivery and easy return

November 2, 2022
Unprompted review
SVB logo

Reply from SVB

Dear customer, thank you very much for the positive feedback! We are very pleased to hear that you are happy with our services and we look forward to serving you in the future! All the best - Your SVB Team

Rated 4 out of 5 stars

Exactly what i was waiting for

It took some time to receive the order but everything was very well packaged and corresponds to what is described

October 18, 2022
Unprompted review
SVB logo

Reply from SVB

Dear customer, thank you very much for the positive feedback! We are very pleased to hear that you are happy with our services and we look forward to serving you in the future! All the best - Your SVB Team

Rated 5 out of 5 stars

If you are an Bavaria owner SVB is the right place

If you are an Bavaria owner SVB is the right place to buy your spare parts. Fast deliveries all over the world.

October 25, 2022
Unprompted review
SVB logo

Reply from SVB

Dear customer, thank you very much for the positive feedback! We are very pleased to hear that you are happy with our services and we look forward to serving you in the future! All the best - Your SVB Team

Rated 5 out of 5 stars

Great service

Great service, everything is ok

October 14, 2022
Unprompted review
SVB logo

Reply from SVB

Dear customer, thank you very much for the positive feedback! We are very pleased to hear that you are happy with our services and we look forward to serving you in the future! All the best - Your SVB Team

Rated 5 out of 5 stars

great service

great service, fast delivery.

October 18, 2022
Unprompted review
SVB logo

Reply from SVB

Dear customer, thank you very much for the positive feedback! We are very pleased to hear that you are happy with our services and we look forward to serving you in the future! All the best - Your SVB Team

Rated 4 out of 5 stars

Everything O.K except....

Everything O.K. ecept, that you gave to DHL my phone number I do not have for at least five years.

October 10, 2022
Unprompted review
SVB logo

Reply from SVB

Dear customer, thank you very much for the positive feedback! We are very pleased to hear that you are happy with our services and we look forward to serving you in the future! All the best - Your SVB Team

Rated 5 out of 5 stars

Promptly delivered

Promptly delivered, well packed and protected delivery. Thanks

October 7, 2022
Unprompted review
SVB logo

Reply from SVB

Dear customer, thank you very much for the positive feedback! We are very pleased to hear that you are happy with our services and we look forward to serving you in the future! All the best - Your SVB Team

Rated 5 out of 5 stars

Perfect delivery

Perfect delivery! Thanks

September 20, 2022
Unprompted review
SVB logo

Reply from SVB

Dear customer, thank you very much for the positive feedback! We are very pleased to hear that you are happy with our services and we look forward to serving you in the future! All the best - Your SVB Team

Rated 5 out of 5 stars

Excellent service

August 26, 2022
Unprompted review
SVB logo

Reply from SVB

Dear customer, thank you very much for the positive feedback! We are very pleased to hear that you are happy with our services and we look forward to serving you in the future! All the best - Your SVB Team

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