Swedbank Reviews 

They want to control your money and unlawfully retaining your funds. Just self-fish. Just look all negatives feedback about them. No trust at all and just using your money for their profits. Very bad service and hanging the phone to your face. Changing bank soon.

This has been the worst banking experience I’ve ever had. The customer service was extremely unprofessional and rude, showing no willingness to help. I expected a bank to handle clients with respect and support, but unfortunately, that was not the case here. Very disappointing.

User-friendly and quick account opening. I like Swedbank comparing to other banks

Steal money from me worst bank in history pls don’t use people don’t be fooled by this

it was horrible, i waited 2 hours in line and then they hung up on me, service was really bad because they re directed me multiple time

About 5 months ago, my account was closed and they said they would send the amount as a check. Two months later, I went back to the branch and was told the check wouldn't work and that we needed to open a bank account. So, I opened a bank account. It was a long process. On August 6, 2025, I went to the Swedbak branch in Trohlettan to provide new bank account information and was told I didn't have a bank account and no money. They acted like they were kidding me! A fraudulent bank.

Har alltid haft Swedbak och aldring har byt. Har varit nöjd med deras app utvekling och enkelt att använda. Man för ett tag inte så länge sen har min kort info bedragit ett bedrageri och blev av med pengar över 10k , utdrag som jag ej känner igen. Men jag gjorde ett polis anmäl och reklamerade direkt. Sedan ringde och pratar med Swedbank och de sa till mig att göra en reklamation man svaret och bedomning för de jag fick va att jag har tyvärr godkänna och kortet ccv har använt samt mobil bank id har avänd. Tydligen har "JAG" godkänna detta skrev dem och att jag kommer ej få tillbaka pengar.... Men Jag själv gjorde ett djup själv utredning från namnet där utdragningen är, jag fick upp info som Swedbank inte kunde få upp.

[[[[ The Ant*ant (Nexus) scheme in Hong Kong is a suspected scam involving a fraudulent website impersonating Ant Bank (Hong Kong) Limited. The Hong Kong Monetary Authority (HKMA) has issued a warning about this website, emphasizing that legitimate banks will not send SMS or emails with embedded hyperlinks for transactions or request sensitive personal information like passwords or One-Time Passwords. If you have interacted with this website, contact Ant Bank or the police immediately.

Here's a more detailed breakdown:
* Suspected Scam: The "Ant*ant (Nexus)" scheme is a suspected scam targeting individuals in Hong Kong.
*Impersonation: The fraudulent website appears to be impersonating Ant Bank (Hong Kong) Limited.
*Fraudulent Practices: The website uses deceptive tactics, potentially including phishing for personal information and conducting fraudulent transactions, according to the Hong Kong Monetary Authority.
*Official Warning: The HKMA has issued an alert about this fraudulent website. ]]]]]]

Hur kommer det så att jag kunde ta reda på detta att det va IMPERSONATION SCAM!!!!!! men inte Swedbank.

Swedbank is one of the worst banks I’ve ever dealt with, staffed by some of the most not only incompetent individuals but the most prejudiced staff I’ve ever encountered. They no longer offer proper online support and instead redirect all inquiries to a customer service phone number. The representatives are often arrogant, dismissive, unhelpful, and rude. When speaking with them, like Sara, conversations are abruptly ended with statements like, “This is the end of the discussion. We cannot help you. You need to find another bank.”
But I am a Swedbank customer—and you’re holding my money. This kind of treatment is unacceptable.

They made me feel like I was being discriminated against. Their tone and treatment were completely inappropriate and made me feel like I was being singled out unfairly. No customer should ever be treated with such disrespect.

My advice: Never trust this bank with your money. Swedbank has proven to be unreliable and unhelpful, with a customer service team that is consistently rude and dismissive. You will struggle to get support for even basic transactions, and meaningful assistance is nearly impossible to obtain.
Shame on Swedbank with your rude staff whom have not a drop of courtesy or politeness in your system.

I'm using this bank for over 5 years now and I still don't understand why are the reviews so bad, I really like it.

I am so dissatisfied with Swedbank because they constantly have problems with something that affects customers all the time every time something appears that is a problem and error that affects customers so you can not come in and do something very bad with such a large European bank very bad

If Donald Trump Managed a Bank, It would be Swedbank.
Orange, Racist, Fascist, Deluded, Living in the past, and completely unaware that there is a world that exists outside of Sweden. A warning to the growing number of foreign citizens in Sweden to AVOID THIS BANK at all costs! Because if not, you will pay the costs whilst they bleed you dry of money and time. Read all of the reviews and choose another Bank.
They have restricted my account access and told me and my family that we have to move back to Sweden in order to get access to our Money. We are now in big problem and urgently need help from someone please.

The worst bank on Earth?
After using banks for over 30 years in the UK, Sweden, Canada, and Japan, I am sorry to say that Swedbank is a disgrace to the banking system and is centuries behind the global economy we live in.

They have disabled my account access while I am travelling through remote parts of Asia, and after countless calls, they have told me that the only way to regain access to my money is to fly back to Sweden. I have now been without access for four weeks, have defaulted on all of my bills and rental agreements, and my electricity has been cut off. This also means my house alarm system is inactive, putting my insurance at risk. The potential financial loss could be in the millions of kronor.

When I explained my situation and asked them to find a solution, they told me that unless I fly back and walk into a branch, there is nothing they can do. The staff I have spoken to have been terrible.. rigidly sticking to a script that offers no reasonable resolution to my problem.

The cost of returning to Sweden and back to my current location is over €5,000. To make things worse, they continue to profit from my bank balances while denying me the one thing a bank is supposed to provide: access to my hard-earned money.

A complete disgrace to the banking system.

Im a customer at Swedbank and wanted to increase my loan on my house. I had a phone call with them and agreed on the amount and we agree that the same interest rate should apply.

When reading through the documentation before I signed I noticed that they had increased the interest rate - slimy bastards! Dont trust these mofos.

​I recently had an extremely disappointing experience with Swedishbank customer service. After waiting on hold for an hour, my call was abruptly disconnected after just one minute of conversation. This level of service is unacceptable and has left me frustrated and dissatisfied.

Reliable banking services, but the website's interface feels outdated and sometimes slow. regular transactions work fine, still, the overall experience could be improved with more modern features.

Communication is very bad, it is difficult to reach the customer representative. And every other person have different answers, so difficult, especially with loan.

One of the most unprofessional banks in the entire EU. Calling their support, ANY time during the week, you will hear that 100+ people are waiting in line. Waited 2 hours. Doesn't matter when. No service, no speed, no accurancy. How did they even get a license to be a bank? Not to talk about how many times they have frauded and got caught by the Swedish government and EU.

Terrible experience. They charged me a fee but they won't even tell me what it was for? There is no such thing anywhere in the world. A bank can charge a fee but they have to tell you what they charged. But not at Swedbank.
Very disappointing. Avoid this bank.

what a shit show. The worst bank i have ever experienced, customer service is worse than your imagination, I'm trying to get in touch with them since days without success (queue position 40-60 always). tried to close my bank account, before i was able to get hold of them i left the country. best part: you can't make international transfers without calling them or visiting one of their offices. even transfers through Revolut are denied.

Long wait times, never answer. They suck at helping you, might as well open my own bank.