I am delighted with the service, cover and particularly the price. It was so easy to do online. What else can one say except thank you and hopefully you won’t do a massive increase when it’s up for re... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Swift were exactly as their name suggests- Swift. They took action immediately and kept me updated all the way. A courtesy car was arranged the very next day following my accident and I received a set... See more
Company replied
Your representative was excellent,points I would like to make and Realise that you want us to do things on line.ie Your phone no on the policy docs could be easier to locate and I found it impossible... See more
Company replied
Excellent, staff very helpful, after a few calls to them with car concerns and changes. Ability to have a conversation then make the change on line which saves £25 in admin charges.
Company replied
Company details
About swiftcover.com
Written by the company
Welcome!
If you’re looking for cheaper car insurance, you can get Swift-covered in a few clicks.
Swiftcover offer 5-star Defaqto rated car and home insurance and if you just want the basics, we have that covered too.
Get a quoteContact info
United Kingdom
- www.swiftcover.com
4.6
Excellent
16K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick & straight forward update.
Quick & straight forward update.
Simple update to insure the purchase of a new car.
Thank you.
July 8, 2026
Reply from swiftcover.com
Hi Frank.
Thanks for taking the time to leave us a review.
We're really pleased to hear that you found the update quick and straightforward for your new car purchase.
We appreciate your feedback!
Lindsay
Swiftcover Customer Service Team
Very bad experience with swift cover..
Very bad experience with swift cover... they did not accept my no claims bonus total from my previous insurer??!!. Then I sent copies of certificates of my certificates.. then they added more money to my premium.. think long and hard using this company. I will be dealing with matter with the company and regulatory body.
July 7, 2026
Reply from swiftcover.com
Hi Garry,
I'm sorry to hear that you're unhappy with our service relating to NCD acceptance. I can see that we've already contacted you regarding this by email, we do have set criteria for accepting NCD and if your proof doesn't meet this your NCD will be reduced. Sorry for any inconvenience this matter has caused.
Take care
Caroline
Swiftcover Help Team
Reply from swiftcover.com
Hi Jacqueline,
Thanks for taking the time to leave a review, we're glad to hear that you're happy with our service.
Regards,
Caroline
Swiftcover Help Team
got a great price compare to auto renew…
got a great price compare to auto renew and this one got a five star rating so worth it.I have not claimed so can not give it the five star but the price have many benefit that the other did not and if you add the benefit to the cheaper one then this beat it
July 7, 2026
Reply from swiftcover.com
Hi there,
Thanks for taking the time to leave a review, we're glad to hear that you're happy with the service so far.
Regards,
Caroline
Swiftcover Help Team
Simple,fast and £600 cheaper than my…
Simple,fast and £600 cheaper than my renewal quote from a company I had been with for over 12 years
June 30, 2026
Reply from swiftcover.com
Hi Gareth,
Thanks for taking the time to leave a review, glad to have been so competitive for you!
Regards,
Caroline
Swiftcover Help Team
Reply from swiftcover.com
Hi Viorela,
Thanks for taking the time to leave a review, we're glad to hear that you're happy with our service.
Regards,
Caroline
Swiftcover Help Team
Excellent just update my car from a…
Excellent just update my car from a vauxhall insignia to Nissan qashqai and I sorted my insurance online with swift cover. Bene with swift cover for a number of years and never regreted it .Such a brilliant insurance company it only tuck me about 15 mins to change car details and set up the staring day if I can dowe it any one cane because as smart phone youse I am rubbish but with swiftcover app it was no time brilliant wow wout a company brilliant 2 cars with them get swiftcover thay are very good and you can set new car with the app very good Many thanks swiftcover 💯 %
June 25, 2026
Reply from swiftcover.com
Hi there,
Thanks for taking the time to leave a review, we're so glad to hear that you're a long term customer and are happy with our service. We hope to keep you with us for longer!
Regards,
Caroline
Swiftcover Help Team
Reply from swiftcover.com
Hi Alan,
Thanks for taking the time to leave a review, we're glad to hear that we've been competitive for you.
Regards,
Caroline
Swiftcover Help Team
I called to make a small change on my…
I called to make a small change on my policy , spoke to a lovely person who directed me directed me to complete on line. This was ok to do
July 6, 2026
Reply from swiftcover.com
Hi Belinda,
Thanks for taking the time to leave a review, we're glad to hear that you're happy with our service.
Regards,
Caroline
Swiftcover Help Team
Swift by name - Swift by action
Swift were exactly as their name suggests- Swift. They took action immediately and kept me updated all the way. A courtesy car was arranged the very next day following my accident and I received a settlement payment within 4 weeks. I would recommend them.
June 5, 2026
Reply from swiftcover.com
Hi Stavroulla,
Thanks for taking the time to leave a review, sorry to hear that you had to make a claim but we're glad to hear that we were helpful and as you say swift when you really needed us.
Regards,
Caroline
Swiftcover Help Team
Your representative was…
Your representative was excellent,points I would like to make and Realise that you want us to do things on line.ie Your phone no on the policy docs could be easier to locate and I found it impossible to navigate your system to make the addition on line.
July 4, 2026
Reply from swiftcover.com
Hello Barry,
Thanks for taking the time to leave us a review.
It's great to hear our representative provided excellent service.
We understand your feedback regarding the ease of locating our contact number on our policy documents. We are always working to improve our processes and appreciate you bringing these points to our attention.
Take care.
Nicola
Swiftcover Customer Service Team
Needed help to change name on Policy.
Needed help to change name on Policy.
The young guy was very helpful.
Explained everything to me .
And was done very efficiently.
July 9, 2026
Reply from swiftcover.com
Hello Yvonne,
We love to see feedback like yours - thanks for letting us know.
It's great to hear that our team member was able to assist you efficiently with changing the name on your policy and clearly explain everything.
Have a great day!
Nicola
Swiftcover Customer Service Team
Brilliant service easy to change on…
Brilliant service easy to change on line and the price is low
July 10, 2026
Reply from swiftcover.com
Hello Andrew,
Thanks for taking the time to leave us a review.
It's great to hear that our service was brilliant, easy to change online, and offered a low price for you.
Have a great day!
Nicola
Swiftcover Customer Service Team
Fast and simple
I have recently made two small changes to my policy, because I did the changes on line there was no administrative charges, the changes we almost instantly applied, very easy, very quick, all done and dusted in just a minute !
July 1, 2026
Reply from swiftcover.com
Hello Paul,
Thanks for taking the time to leave us a review.
It's great to hear that making changes to your policy online was such a quick and easy experience. It's great to know that the updates were applied almost instantly and that you found the process so efficient.
Have a great day!
Nicola
Swiftcover Customer Service Team
Reply from swiftcover.com
Hello Pradip,
Thanks for taking the time to leave us a review.
It's great to hear you received an excellent service.
Take care.
Nicola
Swiftcover Customer Service Team
Great Service to the costumer
July 3, 2026
Reply from swiftcover.com
Hello Rosauro,
Thanks for taking the time to leave us a review.
We're so happy to hear that you received great service when you contacted us.
Have a lovely weekend!
Nicola
Swiftcover Customer Service Team
My experience was very good nice and…
My experience was very good nice and easy so sort out what i needed.
July 10, 2026
Reply from swiftcover.com
Hello Keith,
We love to see feedback like yours - thank you.
It's great to hear that your experience was good and that you found it easy to sort out what you needed.
Take care.
Nicola
Swiftcover Customer Service Team
Reply from swiftcover.com
Hello Peter,
Thanks for taking the time to leave us a review.
It's great to hear that you received an excellent price for your insurance policy.
Thanks for choosing us!
Nicola
Swiftcover Customer Service Team
So easy to set up insurance saved money…
So easy to set up insurance saved money with this insurance company
July 6, 2026
Reply from swiftcover.com
Hello Keith,
Thanks for taking the time to leave us a review.
It's great to hear that you found the setup easy and that you were able to save money with us.
Thanks for choosing us!
Nicola
Swiftcover Customer Service Team
Very supportive during a difficult…
Very supportive during a difficult time, reporting a bereavement and switching the policy to my name, made the process simple, sent me the updated documents within minutes and the call assistant was very empathetic… thank you ☺️
July 8, 2026
Reply from swiftcover.com
Hello Kim,
We love to see feedback like yours - thanks for letting us know.
We are truly sorry for your loss. It means a lot to us that we could provide support and make a difficult process a little easier for you during this challenging time.
Thank you for your kind words.
Nicola
Swiftcover Customer Service Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.