I am delighted with the service, cover and particularly the price. It was so easy to do online. What else can one say except thank you and hopefully you won’t do a massive increase when it’s up for re... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Swift were exactly as their name suggests- Swift. They took action immediately and kept me updated all the way. A courtesy car was arranged the very next day following my accident and I received a set... See more
Company replied
Your representative was excellent,points I would like to make and Realise that you want us to do things on line.ie Your phone no on the policy docs could be easier to locate and I found it impossible... See more
Company replied
Excellent, staff very helpful, after a few calls to them with car concerns and changes. Ability to have a conversation then make the change on line which saves £25 in admin charges.
Company replied
Company details
About swiftcover.com
Written by the company
Welcome!
If you’re looking for cheaper car insurance, you can get Swift-covered in a few clicks.
Swiftcover offer 5-star Defaqto rated car and home insurance and if you just want the basics, we have that covered too.
Get a quoteContact info
United Kingdom
- www.swiftcover.com
4.6
Excellent
16K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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They are very easy to deal with and use…
They are very easy to deal with and use even by me who hates computers made my life alot easier thank you will be using again
June 22, 2026
Reply from swiftcover.com
Hello Kevin,
We're so glad to hear we made things easier for you, especially with computers! Thank you for your kind words and positive feedback. We appreciate it.
Take care.
Richard.
Swiftcover Customer Service Team
Reply from swiftcover.com
Hello Wendy
We appreciate your positive feedback! We understand the value of direct communication.
Take care.
Richard.
Swiftcover Customer Service Team
My new car insurance
You we easy for me to fill in questions. Once that done your quote was competitive and you were very quick in Sorting my car insurance from the get go., really pleased with your company thank you.
June 12, 2026
Reply from swiftcover.com
Hello Jennifer
Thank you so much for your lovely review!
We're glad to hear that it was an easy process and that we were able to offer a great price. Thank you for choosing us :)
Have a great day!
Katie
Swiftcover Team
So far so good easy to contact,very…
So far so good easy to contact,very good rates for insurance
June 20, 2026
Reply from swiftcover.com
Hello William
Thank you for your positive review!
It's great to hear that you're happy with everything so far.
Have a great day!
Katie
Swiftcover Team
Very good insurance services I have…
Very good insurance services I have been with AXA before
June 9, 2026
Reply from swiftcover.com
Hello Mohamed
Thank you for taking the time to leave a review!
We're glad to hear that you're happy with the service that we offer.
Have a great day!
Katie
Swiftcover Team
Reply from swiftcover.com
Hello,
We love to see feedback like yours - thanks for letting us know.
It's great to hear you're happy with our service and staff. Thank you for your kind words!
Have a great day!
Nicola
Swiftcover Customer Service Team
Very easy to use their website
Very easy to use their website, it was better than I expected. Competitive price considering my requirements.
May 22, 2026
Reply from swiftcover.com
Hi David,
Thanks for taking the time to leave a review. We're glad to hear that our price was competitive for you.
Caroline
Swiftcover
I was pleased to find a lower car…
I was pleased to find a lower car insurance quote so went with these guys. Easy website & good price
June 9, 2026
Reply from swiftcover.com
Hi there,
Thanks for taking the time to leave a review. Glad to hear that you found the website easy to use and the price good for you.
Take care,
Caroline
Swiftcover
Excellent customer support and easy to…
Excellent customer support and easy to use renwwal service.
June 14, 2026
Reply from swiftcover.com
Hi Conrad,
We are glad to hear that you are happy with the service provided. Thank you for the positive review.
Hope you have a great day!
Keyrthigan
Swiftcover Customer Service Team
Pay the extra £20 and go with a more reputable company
Home Insurance with emergency cover - Outside tap came off in my hand one evening and I managed to turn water off to the house. Phoned Swift as we had no water to the house in the summer. On the phone I explained we need a plumber to be able to get water. Guy on the phone kept saying we don’t replace outside taps. I repeatedly said, not fussed about the tap but do need water to the house for showers, drinking, washing etc. they were useless. Phoned an emergency plumber who turned up and said each tap has a valve on the pipe that you can turn off. Did that for the garden tap and water back on to the house. Swift tried to diagnose our problem over the phone with no experience or care. Save your money and spend an extra £20 on a better company! They won’t be there to help when something goes wrong!
June 14, 2025
Unprompted review
Reply from swiftcover.com
Hi there,
Thanks for getting in touch. We're sorry to hear of your negative experience using our Home Emergency cover. I've messaged you privately to request further information to locate your policy, please respond to that request directly so that we can help you.
Take care,
Caroline
Swiftcover
Very smooth change over thanks
May 29, 2026
Reply from swiftcover.com
Hello Mark,
Thanks for taking the time to leave us a review.
It's great to hear you had a smooth changeover with your car insurance.
Thanks for choosing us!
Nicola
Swiftcover Customer Service Team
Reply from swiftcover.com
Hello Linda,
Thanks for taking the time to leave us a review.
Thanks for choosing us!
Nicola
Swiftcover Customer Service Team
Insurance
Easy site to navigate , great price for my car insurance compared to my renewal .
May 29, 2026
Reply from swiftcover.com
Hello Nick
Thank you for taking the time to leave a review - we really appreciate the feedback. We're glad to hear that it was easy to navigate our site and that we could be competitive for you!
If you need anything, please don't hesitate to reach out.
Best wishes
Anthony
Swiftcover Customer Service Team
Easy to use your online service and had…
Easy to use your online service and had paper work come through fast
May 31, 2026
Reply from swiftcover.com
Hi Karl
Thank you for taking the time to leave a review - we really appreciate the feedback. We're glad to hear that you've had a positive experience with us so far.
If you need anything, please don't hesitate to reach out.
Best wishes
Anthony
Swiftcover Customer Service Team
The amount of money to change 1 word on…
The amount of money to change 1 word on the policy was obscene
May 29, 2026
Reply from swiftcover.com
Hi Miriam,
I'm sorry to hear that you're unhappy with the price to update your policy.
When a change is made to a policy, we generate the new price based on the information you provide and the data we hold as an insurer.
Sean
Swiftcover Customer Service Team
Everything is so easy to do as long as…
Everything is so easy to do as long as you have a bit of common sense
June 9, 2026
Reply from swiftcover.com
Good morning
Thank you for taking the time to leave a review. We're glad to hear that you've had a positive experience with us so far.
If you need anything, please don't hesitate to reach out.
Take care
Anthony
Swiftcover Customer Service Team
Reply from swiftcover.com
Hello Sunday
Thank you for taking the time to leave a review. It's great to hear that you're satisfied with the good customer service!
I hope you have a lovely day!
Katie
Swiftcover Customer Service Team
Well done Swiftcover
Easy to use online & get a great competitive quote. Just made the whole process easy.
May 30, 2026
Reply from swiftcover.com
Good morning
Thank you for taking the time to leave a review - we really appreciate the feedback. We're glad to hear that you've had a positive experience with us so far.
If you need anything, please don't hesitate to reach out.
Best wishes
Anthony
Swiftcover Customer Service Team
I Was Thinking It's Great
I Was Thinking It's Great, but It's Not Really.Bad Experience, I Was told that You Can Add up to three Drivers, but twice i Added And All of them Refused.I Already Cancelled.
June 9, 2026
Unprompted review
Reply from swiftcover.com
Hello there
Thank you for taking the time to leave a review and I'm very sorry that we were unable to cover a driver. Just to clarify, age is not the only thing that's taken into account when completing a quote.
We've asked for some more details so we can take a closer look into this for you.
Katie
Swiftcover Customer Service Team
Received an excellent price for my car…
Received an excellent price for my car insurance (saved over £200) and easy to arrange online. ty x
June 5, 2026
Reply from swiftcover.com
Hi Nicola
Thank you for taking the time to leave a review - we really appreciate the feedback. We're glad to hear that we could be competitive for you this year!
If you need anything, please don't hesitate to reach out.
Best wishes
Anthony
Swiftcover Customer Service Team
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