Sports Direct but more expensive I was charged £5 delivery for a pair of trunks (£24) which had Sportsdirect labels - with marked prices less than what I paid (£17). Customer Services unwilling t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I placed an order on 28th Feb it has still not reached the collection point and I cannot find a telephone number. It turns out its a sportsdirect company, if I had know that I would not have ordered... See more
SCAM- IT’S SPORTS DIRECT! Argh. Ordered a swimming costume with next day delivery only for it to be delivered via Hermes’ Two-day, three days after I ordered it. The swimsuit is not as expected from t... See more
We used the Swimshop a lot when children were younger and doing a lot of club and competition swimming. Nice to return to them now we are into the next generation of wanting swim aids for babies and... See more
Company details
Information provided by various external sources
Backed by SportsDirect, SwimShop offers the widest range and the lowest prices of any swim shop in Europe. If you find it cheaper elsewhere, we will match that price. We are owned and operated by swimmers. Starting right at the top with Gaynor Willis, who swam in the 1984 Olympics for GB. We know swimming. If there is something we don;t stock - ask us, and we will probably stock it within 14 days. Our aim is to build the largest specialist swim store in the world, and we are well on our way.
Contact info
Unit 3, Dencora Way, LU3 3HP, Luton, United Kingdom
- +44 (0)1582 562111
- sales@swimshop.co.uk
- www.swimshop.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast delivery, exellent product!
I got exactly what I was looking for.
It took a few days since I ordered until the product was shipped, but once it was out I got it in a couple of days (in a different country).
Great products and an even better service!
Products come in a box and super correspondance via email as to when delivery is due.
Great product that arrived super quick
I ordered knee skins and had them shipped to the U.S. They arrived the next week, and the knee skins were exactly what I wanted. Swimshop had the most competitive price. I will definitely use this site again in the future.
Used several times and never had a problem.
Fast delivery with no problems.
Good service, well packaged, good quality items.
package well received. bikini excellent quality.
Speedy Delivery
Great value if ordered on line, speedy dispatch and great choice of swimwear, excellent quality too!
Dependable and Reliable
We used the Swimshop a lot when children were younger and doing a lot of club and competition swimming. Nice to return to them now we are into the next generation of wanting swim aids for babies and nice cossies for adult swimming. This would always be my first (and only) place for anything to do with swimming as they seem to stock everything we ever seem to want. Thank you for still being around and a familiar place to shop.
Exceptional delivery especially as ordered over a Bank Holiday weekend and the products were with us on the Wednesday.
Outstanding service
They have the items i needed at a sensible price ...
Excellent service.
Althourgh I had problems with my first order because I made a mistake, customer service was very friendly and handled all for me. The parcel arrived after 8 days which is normal from Britain to Germany.
All oders were perfect and I can really recommend swimshop.
Very quick delivery
Ordered some trunks, came within 2 days, had to send back as wrong size, new order was sent out the following day before they'd received the original back, very quick and efficient service, great price as well.
My internet was down. so phoned my order through. easily done and prompt delivery
We are a local swimming club team, who are always running out of items and we do not have many places to store stock. Its very satisfying knowing we can order and be advised straight away if in stock. staff I found was nothing was to much trouble. Quick delivery to queries raised. items delivered promptly we are totally satisfied with
swim shop and staff.
easy choices, costume matches description, great buy
I found the size guide really useful, and the information about the fabrics was accurate. I loved the easy to read descriptions. My costume has matched my needs, and its a great fit.
excellent service - unfortunately I had to return products for a different size. It was dealt with very easily and swiftly
Good service. Fast and efficient. Thank you.
Very helpful
Ordered new swimsuit for my daughter tried it on and needed next size, rang them and they where very helpful. Returned the swimsuit and received the next size very quickly
Thank you
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








