www.swimshop.co.uk Reviews 

4,217
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Sports Direct but more expensive I was charged £5 delivery for a pair of trunks (£24) which had Sportsdirect labels - with marked prices less than what I paid (£17). Customer Services unwilling t... See more

Rated 1 out of 5 stars

I placed an order on 28th Feb it has still not reached the collection point and I cannot find a telephone number. It turns out its a sportsdirect company, if I had know that I would not have ordered... See more

Rated 1 out of 5 stars

SCAM- IT’S SPORTS DIRECT! Argh. Ordered a swimming costume with next day delivery only for it to be delivered via Hermes’ Two-day, three days after I ordered it. The swimsuit is not as expected from t... See more

Rated 5 out of 5 stars

We used the Swimshop a lot when children were younger and doing a lot of club and competition swimming. Nice to return to them now we are into the next generation of wanting swim aids for babies and... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

Backed by SportsDirect, SwimShop offers the widest range and the lowest prices of any swim shop in Europe. If you find it cheaper elsewhere, we will match that price. We are owned and operated by swimmers. Starting right at the top with Gaynor Willis, who swam in the 1984 Olympics for GB. We know swimming. If there is something we don;t stock - ask us, and we will probably stock it within 14 days. Our aim is to build the largest specialist swim store in the world, and we are well on our way.


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1.5

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TrustScore 1.5 out of 5

4K reviews

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1.5

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(4,217)

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Rated 5 out of 5 stars

It does what it says on the tin!

Swimshop has a good range of swimsuits in my daughter's size (28") and she was very happy browsing the site and choosing just what she wanted. The item was in stock, it was easy to make the payment and we were delighted when the costume arrived just a couple of days later. My daughter could not wait to wear it to training that evening. Thank you.

May 2, 2014
Unprompted review
Rated 5 out of 5 stars

First class speedy service!

Have used Swimshop for years for all my daughters swim kit, never had a problem and will continue to use them. I feel the service you offer now is first class!!

May 1, 2014
Unprompted review
Rated 5 out of 5 stars

Couldn't have gotten it faster if I'd driven to the store!!!!!!

I was trying to find this particular swim jammer for my son and everyone was either out of this style or there were few sizes left to choose from. I was reluctant to purchase from a company so far away and settled in for a long wait. I had it within a few days and the size was perfect! Now he's ready for swim season. Thanks so much.

May 1, 2014
Unprompted review
Rated 4 out of 5 stars

Good Transaction and great price

I shopped around for the swimming costume that I wanted and swimshop had very competitive prices. Their standard delivery is very prompt. The reasons it is 4 stars and not 5 - is that there was a bit of confusion with one of the returns. However, I am happy to say that the sales team sorted it out to my complete satisfaction and I have bought more stuff from swimshop after that.

May 1, 2014
Unprompted review
Rated 5 out of 5 stars

excellent service. great product

I am a new Mum with ever changing size due to breast feeding. My normal Speedo suit is therefore tight on the shoulders. This new one is perfect. Great shape for training and fits nicely. Product arrived in one day even on longer delivery. Very pleased.

May 1, 2014
Unprompted review
Rated 5 out of 5 stars

Friendly, competitive, super fast service and easy exchange procedure. A*

Fantastic customer service replying to my initial enquiry and subsequent questions without delay. Friendly yet professional service. Returns process is one of easiest I have come accross. My daughter was wanting the racing costume for a particular event and when I enquired on a Friday when replacement would arrive they changed it to a Saturday am delivery to ensure she had it. Above and beyond expectations :-)
Excellent value for money

April 30, 2014
Unprompted review
Rated 5 out of 5 stars

Rock Pools

Service was excellent. Rock pool shoes perfect.
I recommend this company without a doubt.
Thank you once again for your excellent service.
Regards

April 30, 2014
Unprompted review
Rated 5 out of 5 stars

excellent!

Easy to find whath you're looking for,you know it's quallity,and shipping was fast,even thou it was bank holiday.

April 29, 2014
Unprompted review
Rated 5 out of 5 stars

Best online store i've ever used

Polished e-commerce set up - fast delivery, great packaging and returns process, and impeccable customer care. Thats why they are so successful.
Well done Swimshop.

April 28, 2014
Unprompted review

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