Sports Direct but more expensive I was charged £5 delivery for a pair of trunks (£24) which had Sportsdirect labels - with marked prices less than what I paid (£17). Customer Services unwilling t... See more
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See what reviewers are saying
I placed an order on 28th Feb it has still not reached the collection point and I cannot find a telephone number. It turns out its a sportsdirect company, if I had know that I would not have ordered... See more
SCAM- IT’S SPORTS DIRECT! Argh. Ordered a swimming costume with next day delivery only for it to be delivered via Hermes’ Two-day, three days after I ordered it. The swimsuit is not as expected from t... See more
We used the Swimshop a lot when children were younger and doing a lot of club and competition swimming. Nice to return to them now we are into the next generation of wanting swim aids for babies and... See more
Company details
Information provided by various external sources
Backed by SportsDirect, SwimShop offers the widest range and the lowest prices of any swim shop in Europe. If you find it cheaper elsewhere, we will match that price. We are owned and operated by swimmers. Starting right at the top with Gaynor Willis, who swam in the 1984 Olympics for GB. We know swimming. If there is something we don;t stock - ask us, and we will probably stock it within 14 days. Our aim is to build the largest specialist swim store in the world, and we are well on our way.
Contact info
Unit 3, Dencora Way, LU3 3HP, Luton, United Kingdom
- +44 (0)1582 562111
- sales@swimshop.co.uk
- www.swimshop.co.uk
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very very good service, extremly quick and efficient
I can honestly say this was the best experience of internet shopping. Very fast and efficient delivery, unfortunately i ordered the wrong size (my mistake) which was quickly sorted out with one quick e-mail. would definitely use again.
Always reliable!
Loads of choice and a really fast service! Generally products are excellent, although the goggles I ordered this time are a hopeless fit no matter what I do so I won't be able to use them. That, however, is not Swimshop's fault - just 'one of those things'!
Great service, fast delivery, product exactly as described.
Very helpful when I had a problem with my online account.
packaging problem
Mr order was for 2 pairs of mens Speedo briefs. I was out when they arrived and because the box was too large for my large letter box, I had to drive 4 miles to the Royal mail collection centre. I suggest that when articles are non-fragile and small, they should be packaged as small as possible. It puts you off from shopping on line.
John Gall
Fast delivery, and items received.
Fast delivery and items received as ordered.
Swimmingly Good
10 out of 10 for customer service. I managed to accidently order 2 items when I only wanted one and customer service cancelled the duplicate order with no fuss and drama. The swim t shirt arrived promptly and matched the description Well done.:-))
Great products and fast service
I was very impressed by the speedy service I received with my purchase. I found your website easy to use with excellent range of products.
Very happy with my order and prompt service.
I am very happy with my order which arrived quickly the next day and was packaged well. My son loves his new 'Tom Daly' swim pants!
Best customer service ever experienced anywhere!!! :)
Excellent friendly sales service! Have always experienced above and beyond customer service :) Efficient, genuine helpful happy people!! :) Wish more companies were like this!
Very competent
Fast delivery. Slightly expensive :)
Good packaging.
Good communication and monitoring
Over the moon!
Excellent service and superb quality swimsuit - will definitely shop with you again in the future - thank you :-)
Great service and wonderful products
The phantom elite goggles are great. I can swim without adjusting every few lengths!
The Maru costume fits well and I like the fact it will last longer than other costumes.
Great store, very helpful staff and will definitely use again.
There was a problem with the delivery which was down to Royal Mail and not SwimShop but they resolved it quickly and efficiently. The swimsuit when I got it was perfect and my daughter loves it.
Great service, great products
Ordered products for my daughter, they arrived within three days. No hassle easy to use the website and great value too.
You did good, thank you!
Hi
I was looking for training fins. I found them easily on your web site. Payment was quick and they arrive a day later.
It is what we all want for online shopping. You find it, you pay for it and what is delivered is what you want.
Thank you.
Brilliant service from start to finish
What I needed was not in stock anywhere else, so was very relieved to find it here. Site really easy to use and a great range of items on offer for swimmers. Shipping extremely quick and reasonably priced. Would absolutely recommend this site. I intend to use it again very soon.
Personal service makes up for on line problems.m
I have always enjoyed shopping with Swimshop because of their high levels of service. This was no different, I needed these accesories swiftly snd had difficulties buying on line. I phoned and the lady I spoke to made everything easy in placing my order, and I received my accesories in time. They are standard items and I couldnt really review them ( a kickborad is a kickboard) but the sales experience was good, and the prices keen.
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