I’m extremely disappointed with the customer service I received. I had already spent over £140 on school uniform and, within an hour of placing my order, realised I had forgotten to add a tie. I co... See more
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This site provides decent uniform, good quality, that is not an issue. The issue is the pricing. How can you justify putting the price up when the jumper is a bigger size? No other clothing manuf... See more
I would be happy to get my order at least. I ordered the uniform in an advised by the school time and my order got lost in the warehouse and didn't get through the system. I got a refund really quickl... See more
I recently purchased two school jumpers from SWI. They arrived with excess fabric that sheds all over other clothes, furniture, and the floor. Even after washing them four times, the fabric continues... See more
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Had to return some skorts that I…
Had to return some skorts that I ordered as way too big, despite measuring my child’s waist! Luckily I replaced locally 2nd hand to avoid having to pay a delivery fee.
Still waiting on refund for these! It is now over timescale they gave me for refund, which is far too long in the first place.
This kit costs a fortune & they are dragging their heels to return the money for returned goods.
I have read a lot of reviews & wish my daughter’s new school didn’t use this company! First experience & a bad one at that.
How to screw off the customers and get away with it
I would be happy to get my order at least. I ordered the uniform in an advised by the school time and my order got lost in the warehouse and didn't get through the system. I got a refund really quickly, so I could make a new one (prices!!!). There is 5 days till my child starts his new school and after a week since the last order we have nothing and we are getting really stressed about going to school without even a blazer.
Ugh sizing is mayhem
Ugh. Sizing ridiculous. And I mean WAY off. Laughable. Shipping extortionate.
Total exploitation of parents. So expensive compared to pretty much all other shops.
Prices are outrageous
This site provides decent uniform, good quality, that is not an issue. The issue is the pricing. How can you justify putting the price up when the jumper is a bigger size? No other clothing manufacturer that I'm aware of does this, even "plus" sizes.
The cost is absolutely horrific, how people that are on the breadline afford uniform is beyond me.
Just profiting out of us in a disgusting way.
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