Sytner Group - Geely Northampton Reviews 41

TrustScore 4.5 out of 5

4.5

Ravens Way, NN3 9UD Northampton, England, GB


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Rated 5 out of 5 stars

We had a fantastic experience meeting Lloyd and Matthew Cull for a test drive of the Geely Starray. They were incredibly kind, friendly, and professional throughout. They took the time to explain the... See more

Company replied

Rated 5 out of 5 stars

Matt&Lloyd were very helpful, not pushy & left me to look over the car at my leisure. Then after, answering any questions I had. The hand over & paperwork was very quick & hassle free. Lloyd even... See more

Company replied

Rated 5 out of 5 stars

I recently visited the dealership and where i spoke with Lloyd and Matt C, and I just wanted to leave a review to say how helpful they both were. I haven’t made my mind up about buying a car yet, bu... See more

Company replied

Rated 5 out of 5 stars

Writing We recently purchased our Geely EX5 from Sytner Geely Northampton and I just wanted to leave a review for Josh, who looked after us throughout the process. From the beginning, Josh was a... See more

Company replied


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


Contact info

  • Ravens Way, NN3 9UD, Northampton, England, United Kingdom

  • 01604773516

4.5

Excellent

TrustScore 4.5 out of 5

41 reviews

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Rated 5 out of 5 stars

Geely Starray Purchase

I recently purchased a Starray EM-i and had a great overall experience. Josh was very helpful throughout the process, answering questions clearly and making everything straightforward and stress-free. The whole experience was smooth and professional. Thank you, Josh and Dan, for your excellent support.

May 21, 2026
Unprompted review
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Reply from Sytner Group - Geely Northampton

Dear Anoop, Thank you very much for your kind words and for choosing Geely Northampton. We’re delighted to hear that Josh and Dan provided you with clear, helpful support throughout your purchase of the Starray EM-i. It’s wonderful to know the entire process was smooth and stress-free for you. Your feedback is greatly appreciated and motivates us to maintain the highest standards of service. We hope you enjoy your new vehicle and look forward to assisting you again in the future. Best wishes, The Geely Northampton Team

Rated 5 out of 5 stars

I have the present experience whit car…

I have the present experience whit car sales person josh i would definitely recommend him helping me a lot whith enquiries whith car ewrithing patience quickly knowledge understanding simply the great guy geley is lucky to have him definitely 💯 and beyond recommend him milon procent

May 21, 2026
Unprompted review
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Reply from Sytner Group - Geely Northampton

Dear Nenad, Thank you ever so much for your wonderful review. We are delighted to hear that Josh provided you with such excellent service, demonstrating patience, knowledge, and understanding throughout your experience. It’s fantastic to know he made the process smooth and enjoyable for you. Your kind words mean a great deal to us, and we truly appreciate your recommendation. We hope you continue to enjoy your vehicle and look forward to welcoming you back in the future. Best wishes, The Geely Northampton Team

Rated 5 out of 5 stars

Review for Josh from Sytner Northampton

Writing
We recently purchased our Geely EX5 from Sytner Geely Northampton and I just wanted to leave a review for Josh, who looked after us throughout the process.
From the beginning, Josh was always polite, organised and easy to contact. Even when there were delays and some miscommunication between departments, he stayed calm, professional and continued trying to help us and keep things moving.
Buying a new car while managing work, childcare and busy schedules can be stressful, and Josh was understanding of that. He never made us feel ignored and always replied when we needed updates or support.
What I appreciated most is that he was honest, approachable and didn’t disappear when problems came up, which unfortunately is quite rare nowadays.
We are very excited to collect our new Geely EX5 and would definitely recommend Josh to anyone looking to purchase a car from Sytner Geely Northampton.
Thank you again, Josh!

May 12, 2026
Unprompted review
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Reply from Sytner Group - Geely Northampton

Dear Julieta, Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that Josh provided such a professional and supportive service throughout your purchase. It’s wonderful to know he was approachable and kept you informed despite any challenges. We hope you enjoy your new Geely EX5 and that it brings you many happy journeys. Your recommendation means a great deal to us. Best wishes from all of us at Sytner Geely Northampton.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, very friendly staff.

April 26, 2026
Unprompted review
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Reply from Sytner Group - Geely Northampton

Dear Monika, Thank you ever so much for your kind words and for taking the time to share your experience with us. We are delighted to hear that you found our customer service excellent and our staff friendly. It is always our aim to provide a welcoming and supportive environment for all our customers. Your positive feedback truly means a great deal to the entire team here at Geely Northampton. We look forward to welcoming you back in the future. Best wishes, The Geely Northampton Team

Rated 5 out of 5 stars

Very happy with my experience here

Very happy with my experience here. The guys were really good at explaining all my options and I felt that I had all the info I needed when buying my car.

April 23, 2026
Unprompted review
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Reply from Sytner Group - Geely Northampton

Thank you very much for your kind words, Duncan. We’re delighted to hear that you felt well informed throughout the process and that our team were able to clearly explain all your options. It’s important to us that every customer feels confident and comfortable when making such an important decision. Your feedback is greatly appreciated, and we hope you continue to enjoy your new car. Should you ever need any assistance in the future, please don’t hesitate to get in touch.

Rated 5 out of 5 stars

Really happy with the service provided

April 28, 2026
Unprompted review
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Reply from Sytner Group - Geely Northampton

Dear Kinga, Thank you ever so much for your kind words. We are absolutely delighted to hear that you are really happy with the service provided at Geely Northampton. It is always our aim to ensure every customer has a positive and enjoyable experience, and your feedback truly means a great deal to us. We look forward to welcoming you back in the future and continuing to provide the high standard of service you deserve. Best wishes, The Geely Northampton Team

Rated 5 out of 5 stars

Great service

Great service

April 29, 2026
Unprompted review
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Reply from Sytner Group - Geely Northampton

Dear Kim, Thank you ever so much for your kind words and for taking the time to leave us a 5-star review. We are delighted to hear that you experienced great service at Geely Northampton. It is always our aim to provide a welcoming and professional environment for all our customers. Your positive feedback truly means a lot to the entire team. We look forward to welcoming you back in the future and hope to continue meeting your expectations. Best wishes, The Geely Northampton Team

Rated 5 out of 5 stars

Had a great test drive with Bradley…

Had a great test drive with Bradley today in the EX5. Excited about going electric and the offers in the charger with the EX5 is such good value.

Matt took me through the finance options and was very helpful too.

April 24, 2026
Unprompted review
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Reply from Sytner Group - Geely Northampton

Thank you, E H, for your fantastic 5-star review. We’re delighted to hear you enjoyed your test drive with Bradley and are excited about making the switch to electric with the EX5. It’s great to know that the offers on the charger provided excellent value for you. We’re also pleased that Matt was able to assist you with the finance options and made the process straightforward. Your kind words are very much appreciated, and we wish you all the best with your new vehicle.

Rated 5 out of 5 stars

Had a test drive with Jack and Matt…

Had a test drive with Jack and Matt went through the payment options. The Starray is amazing!! Can’t wait to pick up my first brand new car!!

April 24, 2026
Unprompted review
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Reply from Sytner Group - Geely Northampton

Thank you, Mr H, for your fantastic review. We’re delighted to hear that Jack and Matt provided you with excellent support during your test drive and payment discussions. The Starray is indeed an impressive car, and it’s wonderful to know you’re excited about collecting your very first brand new vehicle. We hope it brings you many enjoyable journeys ahead. Your kind words mean a lot to the team here at Geely Northampton. Wishing you all the best with your new car!

Rated 5 out of 5 stars

From when I met Matthew Hulston the…

From when I met Matthew Hulston the whole process was smooth and professional. Informative to the point and everything was explained well. The whole process was great.

April 18, 2026
Unprompted review
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Reply from Sytner Group - Geely Northampton

Thank you very much for your kind words and positive feedback. We are delighted to hear that Matthew provided a smooth and professional experience throughout your visit. It is always our aim to ensure everything is explained clearly and that the process is as straightforward as possible. Your satisfaction means a great deal to us, and we truly appreciate you taking the time to share your experience. We look forward to welcoming you back to Geely Northampton in the future.

Rated 5 out of 5 stars

Fantastic service at Geely Northampton

Fantastic service at Geely Northampton. Bradley took me for my test drive and then Matthew was great on sorting out the deal. Over the moon with my new car. Great service. Would highly recommend these guys to anyone. Fantastic staff and great customer service.

April 23, 2026
Unprompted review
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Reply from Sytner Group - Geely Northampton

Thank you so much, Chris, for your wonderful review. We’re delighted to hear that Bradley and Matthew provided you with such excellent service throughout your test drive and purchase. It’s fantastic to know you’re over the moon with your new car. Your kind words about our team and customer service mean a great deal to us. We truly appreciate your recommendation and look forward to welcoming you back to Geely Northampton in the future. Enjoy your new vehicle!

Rated 5 out of 5 stars

I recently visited the dealership and…

I recently visited the dealership and where i spoke with Lloyd and Matt C, and I just wanted to leave a review to say how helpful they both were. I haven’t made my mind up about buying a car yet, but they were patient, professional, and never made me feel pressured.

They took the time to answer all my questions, explain my options clearly, and made the whole experience relaxed and informative.

February 28, 2026
Unprompted review
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Reply from Sytner Group - Geely Northampton

Thank you, Kyle, for your kind words and for taking the time to share your experience. We’re delighted to hear that Lloyd and Matt provided such patient and professional service, making your visit relaxed and informative. It’s important to us that every customer feels comfortable and never pressured when exploring their options. Should you have any further questions or decide to proceed, we’ll be here to assist. We truly appreciate your thoughtful feedback and hope to welcome you back soon.

Rated 1 out of 5 stars

Car subject to safety recall

Paid deposit, was assured vehicle was ready for collection paid for flight to Birmingham from belfast tomorrow and paid for train to sytner northampton. Phoned this evening to check there were no recalls on vehicle, to be informed there is a safety recall and if I wanted the vehicle they would check with management to see if they would still sell the vehicle, but they would require a disclaimer form signed.
They were nice guys but really selling a vehicle with a recall taking a deposit and I paid £100 in travel costs to be told the vehicle was potentially dangerous.
Edit: response to reply, don't see the point in contacting customer services as I am out of pocket and assume I will have to take it on the chin.

April 8, 2026
Unprompted review
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Reply from Sytner Group - Geely Northampton

Dear Stephen, We sincerely apologise for the distress and inconvenience caused regarding the recall on the vehicle. Your safety is our utmost priority, and we understand your frustration with the situation and the travel expenses incurred. We appreciate your kind words about our team and regret that this experience has not met your expectations. We would like to invite you to contact our Head of Business, Pritam Patel, at pritampatel@sytner.co.uk to discuss this matter further. Kind regards, Geely Northampton

Rated 1 out of 5 stars

I bought a car 12 hours later got…

I bought a car 12 hours later got serious oil leak I’m stuck on finance after attempting to call so many times and no one’s answering definitely they don’t check cars before selling and they act like they care will never buy from them big name dodgy cars sytner used cars where I bought it from

March 31, 2026
Unprompted review
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Reply from Sytner Group - Geely Northampton

Dear Mo, we are truly sorry to hear about your experience and the issues you have faced with your vehicle. We understand how frustrating this must be and appreciate your feedback. We would like to invite you to contact our Head of Business, Pritam Patel, at pritampatel@sytner.co.uk, so we can better understand your concerns and discuss the matter further. Your satisfaction is important to us, and we hope to resolve this with you directly.

Rated 5 out of 5 stars

GEELY NORTHAMPTON - AMAZING!

Alex was amazing! Took us through all of the options in terms of spec and models, showed us the features and helped us find our dream car! The process was smooth and we collected our brand new car on the same day! Would highly recommend to anyone.

March 31, 2026
Unprompted review
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Reply from Sytner Group - Geely Northampton

Thank you so much, Burt, for your wonderful review. We’re delighted to hear that Alex provided such excellent support throughout your car-buying journey and helped you find your dream car. It’s fantastic that the process was smooth and you were able to collect your new vehicle on the same day. Your recommendation means a great deal to us. We hope you enjoy every moment with your new car and look forward to welcoming you back in the future.

Rated 5 out of 5 stars

Unreal experience!!!!!

Came down to Sytner select Northampton. What an amazing site and a great group of people. Test drove a Starray in grey and it’s a fantastic drive, so comfy, unreal spec and great value for money. I’ll be collecting mine in the next couple of days. If I was you don’t miss out on this great experience take full advantage. Go see the guys down at GEELY Northampton and you won’t be disappointed.

March 31, 2026
Unprompted review
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Reply from Sytner Group - Geely Northampton

Thank you, Ollie, for your fantastic review. We’re delighted to hear you enjoyed your visit to Sytner Select Northampton and that the Starray impressed you with its comfort, specification, and value. It’s wonderful to know our team made such a positive impact during your experience. We hope you enjoy every moment with your new car and look forward to welcoming you back in the future. Your recommendation means a great deal to us. Safe driving and all the best!

Rated 5 out of 5 stars

Buying a Geely

Alex, and his team were friendly and knowledgeable and very easy to deal with.

March 31, 2026
Unprompted review
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Reply from Sytner Group - Geely Northampton

Thank you very much for your kind words, Derek. We’re delighted to hear that Alex and the team were friendly, knowledgeable, and easy to deal with throughout your experience. It’s always our aim to provide a welcoming and professional service, so it’s wonderful to know this was reflected in your visit. Your feedback is greatly appreciated and serves as a great encouragement to everyone here at Geely Northampton. We look forward to welcoming you back in the future.

Rated 5 out of 5 stars

Great Service

Alex and Josh were great, efficient demo, decent money for trade in, and so speedy... Can't believe I've driven away in a new car within a day! Great stuff thanks!

March 31, 2026
Unprompted review
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Reply from Sytner Group - Geely Northampton

Thank you so much for your fantastic review, Mark. We’re delighted to hear that Alex and Josh provided an efficient and enjoyable experience, and that you were pleased with the trade-in value and speedy process. It’s wonderful to know you drove away in your new car so quickly – that’s exactly what we aim for! Your kind words mean a great deal to the team. We hope you enjoy every mile in your new vehicle and look forward to welcoming you back in the future. Cheers!

Rated 5 out of 5 stars

Our experience was excellent from start…

Our experience was excellent from start to finish. Our salesperson Jack Mclinchey was warm, approachable and very knowledgeable, which immediately put us at ease. They took the time to understand exactly what we were looking for and provided clear, detailed information on all the options available to us. We really appreciated how supportive and patient he was, there was no pressure just honest opinions and helpful guidance. He helped us make an informed decision. Thanks to his professionalism and friendly approach. We would highly recommend him to anyone visiting the dealership.

March 28, 2026
Unprompted review
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Reply from Sytner Group - Geely Northampton

Dear Fiona, Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that Jack provided such a warm, knowledgeable, and patient service, helping you feel at ease throughout your visit. It’s wonderful to know you felt supported and well-informed in making your decision. Your recommendation means a great deal to us. We truly appreciate your feedback and hope you enjoy your new vehicle. Best wishes, Geely Northampton Team

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