Sytner Group - Graypaul Ferrari Glasgow Reviews 

39
TrustScore 4.5 out of 5

4.6

4 Braille Cres, PA4 0DJ Renfrew, GB


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Rated 5 out of 5 stars

I called Graypaul Nottingham on a Friday afternoon looking to buy some CAF 4 white sealant to complete the engine build for my Ferrari. Maranello had zero stock and Graypaul Nottingham only had out of... See more

Company replied

Rated 5 out of 5 stars

Picked up my 488 this morning! Thanks to Simon the DP, have bought cars from Simon before so it’s why I went back! Thanks to Stephen another brilliant lad and I am happy to be back with Ferrari…... See more

Company replied

Rated 5 out of 5 stars

Fantastic from start of the journey to collection. Steve and all at Ferrari Glasgow have been great.

Rated 5 out of 5 stars

My experience with the Sytner group began at Porsche Glasgow. Im now a Gray Paul Ferrari customer and the service levels have been exceptional since the beginning. The culture, the people are as impor... See more

Company replied


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


Contact info

  • 4 Braille Cres, PA4 0DJ, Renfrew, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

39 reviews

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4.6

All reviews

(39)

11,771 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent knowledge and service from…

Excellent knowledge and service from all members of staff. Very attentive to your needs and requirements. Highly recommend this dealership FERRARI GreyPaul Glasgow.

November 5, 2025
Unprompted review
Sytner Group - Graypaul Ferrari Glasgow logo

Reply from Sytner Group - Graypaul Ferrari Glasgow

Dear Greg, Thank you for your kind words. We’re delighted to hear you appreciated our team’s knowledge and attentiveness. Your recommendation means a great deal to all of us here. Kind regards, Team Graypaul Glasgow

Rated 5 out of 5 stars

Great customer service

Great customer service, Kirsty always kept me up to date with cars service and appreciate the courtesy car while service being done.

October 18, 2025
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Reply from Sytner Group - Graypaul Ferrari Glasgow

Dear Mr Simpson, Thank you very much for your kind words and for taking the time to share your experience with us. We are delighted to hear that Kirsty provided excellent customer service and kept you well informed throughout your car’s service. Your feedback is truly valued, and we look forward to continuing to support you with your vehicle in the future. Kind regards, Team Graypaul Glasgow

Rated 5 out of 5 stars

Stephen & Simon Were An Absolute…

Stephen & Simon Were An Absolute Pleasure To Deal With And The Staff Were Always Happy, A Very Nice Atmosphere in The Showroom

Steven Malcolm

April 12, 2025
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Reply from Sytner Group - Graypaul Ferrari Glasgow

Dear Mr Malcolm, Thank you for your 5 star review and comments. Kind Regards Team Graypaul Glasgow

Rated 5 out of 5 stars

Exceptional customer service in every respect

Exceptional customer service throughout the whole process of buying my new vehicle. This is exactly how customer service should be delivered

April 2, 2025
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Reply from Sytner Group - Graypaul Ferrari Glasgow

Thank you for your 5 star review Mr White. As a team we are delighted to read your comments. We look forward to welcoming you back into Ferrari Glasgow very soon. Kind regards, Simon Galloway. Brand Manager.

Rated 5 out of 5 stars

Laura Montgomery and David Lees made…

Laura Montgomery and David Lees made the whole experience of buying our first Ferrari truly special. They took their time to understand what we were looking for and helped us pick the perfect car for us.

Laura, made the handover day very special for us taking the time to make my Nephew feel part of the day. Thank you Laura.

The whole buying experience was very special and I would not hesitate to recommend Laura, Dave to anyone looking to buy a Ferrari.

Thank you so much

Mark and Fiona

January 27, 2025
Unprompted review
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Reply from Sytner Group - Graypaul Ferrari Glasgow

Dear Mr and Mrs Blair, Thank you for your 5 star review and comments. We will ensure the team receive a copy of your feedback, as they will be delighted to read this. Kind Regards Team Graypaul Glasgow

Rated 1 out of 5 stars

The worst experience of my life and…

The worst experience of my life and most upsetting

January 20, 2025
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Reply from Sytner Group - Graypaul Ferrari Glasgow

Dear Mr Sadwhani, We are truly sorry to hear about your experience, and we take your feedback very seriously. I will be reaching out to you shortly to discuss your concerns and work towards a resolution. Please don’t hesitate to contact us directly in the meantime if we can be of any help. Kind regards, Simon Galloway, Brand Manager

Rated 5 out of 5 stars

Picked up my 488 this morning!

Picked up my 488 this morning!
Thanks to Simon the DP, have bought cars from Simon before so it’s why I went back!
Thanks to Stephen another brilliant lad and I am happy to be back with Ferrari…
Great dealership and the girls on site are all brilliant, to name Emily/ /amara/ms Watson!
Again thanks for all your help and another happy Ferrari owner (again)…
I highly recommend Glasgow Ferrari dealership under Simon…

November 1, 2024
Unprompted review
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Reply from Sytner Group - Graypaul Ferrari Glasgow

Dear Mr Innes, Thank you for your 5 star review and kind comments. Stephen and the team will be delighted to read your feeback. We look forward to seeing you in the dealership again soon! Kind regards, Simon Galloway, Brand Manager

Rated 5 out of 5 stars

Omarah was a great help with the…

Omarah was a great help with the booking and keeping me informed through out the time the car was in the garage

September 30, 2024
Sytner Group - Graypaul Ferrari Glasgow logo

Reply from Sytner Group - Graypaul Ferrari Glasgow

Dear Wullie, Thank you for your 5 star review. Omarah and the aftersales team will be delighted to read your kind comments. Kind regards, Simon Galloway, Brand Manager

Rated 5 out of 5 stars

Excellent Service

I called Graypaul Nottingham on a Friday afternoon looking to buy some CAF 4 white sealant to complete the engine build for my Ferrari. Maranello had zero stock and Graypaul Nottingham only had out of date sealant. They saw the Glasgow dealership had two in stock and gave me their number. I spoke to Omarah who couldn't have been more helpful. She also called me before shipment to let me know that their stock had an expiry date of this month. Fortunately this wasn't a problem and the sealant arrived on Saturday with some Scottish tablet and a Tunnocks caramel wafer biscuit. Very happy.

September 6, 2024
Unprompted review
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Reply from Sytner Group - Graypaul Ferrari Glasgow

Dear Mr Best, Thank you for taking the time to leave such a great review about your recent experience at Graypaul Ferrari Glasgow. We will ensure Omarah receives a copy of your feedback as she will be delighted to read this. Kind Regards Team Graypaul Glasgow

Rated 5 out of 5 stars

Great customer car

Great customer car. Loads of communication. Transparent pricing on service.

August 2, 2024
Unprompted review
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Reply from Sytner Group - Graypaul Ferrari Glasgow

Dear Alex, Thank you so much for leaving us this 5 star review. We appreciate your comments! Kind regards, Carrie McAtasney, General Sales Manager

Rated 5 out of 5 stars
Sytner Group - Graypaul Ferrari Glasgow logo

Reply from Sytner Group - Graypaul Ferrari Glasgow

Dear Mr Macpherson, Thank you for taking the time to leave this 5 star review, and lovely comments. We look forward to welcoming you in the dealership again soon. Kind regards, Carrie McAtasney, General Sales Manager

Rated 5 out of 5 stars

Excellent attention to detail and…

Excellent attention to detail and support throughout the entire buying process.

June 15, 2024
Sytner Group - Graypaul Ferrari Glasgow logo

Reply from Sytner Group - Graypaul Ferrari Glasgow

Dear Mr Logan, Thank you for your 5 star review and comments. Kind Regards Team Graypaul Glasgow

Rated 5 out of 5 stars

Roma Collection

The whole experiance was a real pleasure on the day of collection made posible by the exceptional qualities of Laura Montgomery for her true profesionalism and knowlege of the Ferrari Brand

April 3, 2024
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Reply from Sytner Group - Graypaul Ferrari Glasgow

Dear Flophil, thank you for your 5 star review and kind comments. I will pass your feedback on to Laura, and we look forward to welcoming you for a coffee at the showroom again soon. Kind regards, Carrie McAtasney (General Sales Manager)

Rated 5 out of 5 stars

Knowledgeable and professional

Very professional service by knowledgeable sales staff, refreshing!

February 23, 2024
Sytner Group - Graypaul Ferrari Glasgow logo

Reply from Sytner Group - Graypaul Ferrari Glasgow

Dear Stuart, Thank you for your 5 star review and comments. The team will be delighted to read this. Kind Regards, Carrie McAtasney, General Sales Manager

Rated 5 out of 5 stars

Great experience

Great experience, friendly staff and top service

February 19, 2024
Unprompted review
Sytner Group - Graypaul Ferrari Glasgow logo

Reply from Sytner Group - Graypaul Ferrari Glasgow

Dear John, Thank you for your 5 star review and comments. The team will be delighted to read this. Kind Regards, Carrie McAtasney, General Sales Manager

Rated 5 out of 5 stars

Prompt service polite persons crsig and…

Prompt service polite persons crsig and laura very happy with my purchase

February 7, 2024
Sytner Group - Graypaul Ferrari Glasgow logo

Reply from Sytner Group - Graypaul Ferrari Glasgow

Dear Graham, Thank you for your 5 star review and comments. Kind Regards Team Graypaul Glasgow

Rated 5 out of 5 stars

Well done Graypaul Glasgow!

Good group of people to get on with and always keeping in touch.

November 3, 2023
Sytner Group - Graypaul Ferrari Glasgow logo

Reply from Sytner Group - Graypaul Ferrari Glasgow

Good morning Mr Calzini. Thank you for taking the time to leave us a 5 star review. We appreciate your feedback. Kind regards Dominic Bell Head of Business

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