Sytner Group - Lamborghini Birmingham Reviews 

61
TrustScore 5 out of 5

4.8

2 Wingfoot Way,Fort Parkway, B24 9HF Birmingham, GB


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Rated 1 out of 5 stars

Amazes me approved dealers can act with no integrity. Called to enquire about a Urus, happy to help until they found out I didn’t need finance or had a car to trade in. Subsequently increased the pric... See more

Company replied

Rated 5 out of 5 stars

Been dealing with lamboghini Birmingham, from way back when I use to buy Bentleys, I have had quite a few Lamborghini’s of the Lambo Bham, they are attentive to their customers needs and look... See more

Company replied

Rated 5 out of 5 stars

Buying a car like a Lamborghini is a great pleasure within itself, but the service I received from this branch was the cherry on the cake. Alex looked after me from beginning to end. I throughly e... See more

Company replied

Rated 5 out of 5 stars

Sytner Birmingham are without doubt the best dealership I have dealt with. They are very personable and value building relationships with their customers which is sadly missing from so many other bus... See more

Company replied


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


Contact info

  • 2 Wingfoot Way,Fort Parkway, B24 9HF, Birmingham, United Kingdom

  • 0121 448 8193

4.8

Excellent

TrustScore 5 out of 5

61 reviews

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4.8

All reviews

(61)

12,802 reviews in the last 12 months

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Rated 5 out of 5 stars

Sales advisor Chameli is brilliant!

Sales advisor Chameli is brilliant

May 17, 2024
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Reply from Sytner Group - Lamborghini Birmingham

Good afternoon Mr Choudhury, Thank you very much for your 5 star review and kind comments in regards to your experience with the team. We look forward to seeing you in the business again soon, Kind regards the team at Lamborghini Birmingham.

Rated 5 out of 5 stars

Could not recommend the team at…

Could not recommend the team at Lamborghini Birmingham enough!

Imran and Chris made the whole experience unforgettable and the customer service and attention to detail throughout was perfect.

Thank you very much, and I will certainly be back in the future!

May 11, 2024
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Reply from Sytner Group - Lamborghini Birmingham

Good Afternoon Mr Walker, Thank you very much for your 5 star review and kind comments in regards to your experience with the team. We look forward to seeing you in the business again soon, Kind regards the team at Lamborghini Birmingham.

Rated 5 out of 5 stars

Attentive staff

April 10, 2024
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Reply from Sytner Group - Lamborghini Birmingham

Good morning Mr Williams, Thank you very much for your 5 star review and kind comments, we look forward to welcoming you back into the business in the future, kind regards the Team at Lamborghini Birmingham.

Rated 5 out of 5 stars

Alex was amazing to deal with start to…

Alex was amazing to deal with start to finish.

March 15, 2024
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Reply from Sytner Group - Lamborghini Birmingham

Good Afternoon Mr Nazir, Thank you very much for your 5 star review and kind comments in regards to your experience with the team. We look forward to seeing you in the business again soon, Kind regards the Team at Lamborghini Birmingham.

Rated 5 out of 5 stars

Perfect Service!

Perfect Service!
Not my first dealings with this dealership however every time I have visited they have always been professional, welcoming, understanding and helpful.
Greg and Alex were amazing as well.
Can't recommend them and this dealership highly enough!

January 30, 2024
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Reply from Sytner Group - Lamborghini Birmingham

Good afternoon Mr Joshi and thank you very much for your 5 star review - Greg and Alex are delighted to hear your positive feedback. We look forward you seeing you back in the business, Kind regards, Nick Hattersley, Head of Business, Lamborghini Birmingham

Rated 5 out of 5 stars

Amazing customer care and quality

Sytner Birmingham are without doubt the best dealership I have dealt with. They are very personable and value building relationships with their customers which is sadly missing from so many other businesses. The quality and value of their sales and service is faultless. I strongly recommend.

January 22, 2024
Unprompted review
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Reply from Sytner Group - Lamborghini Birmingham

Rishi Good Morning, just to say we are delighted that you had a great experience during your recent transaction with Lamborghini Birmingham. Comments like this really give the team a boost and are always very much appreciated , kind regards, The Team at Lamborghini Birmingham.

Rated 5 out of 5 stars

I brought a Lamborghini I was well…

I brought a Lamborghini I was well looked after and welcomed there…the staff was very friendly.
I recommend to anyone who wants a Lambo go there.

November 28, 2023
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Reply from Sytner Group - Lamborghini Birmingham

Thank you very much for your 5 star review and we look forward to seeing you again soon, Kind regards, The Team at Lamborghini Birmingham.

Rated 5 out of 5 stars

Been dealing with lamboghini…since 2019 plus previously Bentley Bham

Been dealing with lamboghini Birmingham, from way back when I use to buy Bentleys,

I have had quite a few Lamborghini’s of the Lambo Bham, they are attentive to their customers needs and look after every aspect, from point of sale to handover,
The service team are good and deal with the after care,

Can’t recommend them enough, Alex Warren & Chris Synnott are my go to gents!!

Kind regards Tariq

September 27, 2023
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Reply from Sytner Group - Lamborghini Birmingham

Tariq, Thank you very much for your great feedback and 5 star review. Your continued support of our business is appreciated and we hope you enjoy the new cars, they look fabulous, Kind regards, Nick Hattersley, Lamborghini Birmingham

Rated 5 out of 5 stars

Fantastic customer service

What can I say? This is the third Lamborghini from Birmingham and in particular from Alex Warren. All throughout the process from placing the deposit, selecting the specification and delivery or collection has been nothing other than fantastic. Alex kept me informed almost on a weekly basis on how the car was progressing. I had two cars delivered which was very straightforward, however the last one I collected in the showroom which was a awesome experience.

September 22, 2023
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Reply from Sytner Group - Lamborghini Birmingham

Dear Mr Cox, thank you for your 5 star review and the comments in regards your great service from Alex, I know he is delighted and we look forward to welcoming you back into the business, Kind regards Nick Hattersley, Lamborghini Birmingham.

Rated 4 out of 5 stars

Very helpful staff and a great…

Very helpful staff and a great showroom,
Very much enjoyed the entire buying experience
Thanks

September 13, 2023
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Reply from Sytner Group - Lamborghini Birmingham

Chris, thank you for your review, we hope you enjoy the new car, Kind regards The Team at Lamborghini Birmingham.

Rated 5 out of 5 stars

A big thank-you for Chris and Imran for…

A big thank-you for Chris and Imran for my new Lamborghini Urus.
From paying the deposit to the day of delivery I was made to feel I was an appreciated customer.
Even on the day of delivery Imran stepped up to deliver the car himself to make sure it arrived on time.

September 7, 2023
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Reply from Sytner Group - Lamborghini Birmingham

Jason, we thank you very much for your continued support of our business and we hope you enjoy your new car, Kind regards, Nick Hattersley, Lamborghini Birmingham.

Rated 5 out of 5 stars

Made us feel really welcome as soon as…

Made us feel really welcome as soon as we arrived explained everything we needed to know in great detail so we understood it all and it all went smoothly the sales guys were really helpful and friendly.

August 30, 2023
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Reply from Sytner Group - Lamborghini Birmingham

Nicola, thank you very much for your 5 star review and we look forward to welcoming you again into the business, Kind regards, The Team at Lamborghini Birmingham.

Rated 5 out of 5 stars

Everything was relay with quickly and…

Everything was relay with quickly and professionally. Good communication throughout the deal.
I found Imran to be highly professional and courteous.

August 6, 2023
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Reply from Sytner Group - Lamborghini Birmingham

Pardip Good morning, thank you very much for your 5 star review, Imran is delighted and we look forward to welcoming you back into our business, Kind regards Nick Hattersley, Head of Business, Lamborghini Birmingham.

Rated 5 out of 5 stars

Super SUV

I have purchased a number of super cars over the years but never experienced service delivery at this level. From the moment I enquired Chris and Alex ensured that all my queries were addressed. Their knowledge on the brand and the cars was second to none. They guided me through the entire process ensuring that the build was exactly what I wanted. Their advice was invaluable as the car has now arrived it is exactly what I wanted.
If you are considering purchasing a Lamborghini then look no further just ask for Chris or Alex. Finally, just want to say a big thank you to the both of you for making this a great buying experience Thank You !!!!

June 1, 2023
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Reply from Sytner Group - Lamborghini Birmingham

Wow, thank you for your 5 star review and I am delighted our team here listened and delivered on exactly what you were looking for. Enjoy the new car and thank you for the great feedback, Kind regards Nick Hattersley, Lamborghini Birmingham.

Rated 5 out of 5 stars

Fantastic experience Firestar to the…

Fantastic experience Firestar to the Sales lady who dealt with me

March 10, 2023
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Reply from Sytner Group - Lamborghini Birmingham

Mr Mason, thank you for your 5 star review and we hope you enjoy your new car, The Team at Lamborghini Birmingham.

Rated 5 out of 5 stars

Buying a car has never been easier

Buying a car has never been easier, from start to finish very professional and informative. Shout out to Alex and Chris who both went the extra mile and got us the car we always wanted.

March 3, 2023
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Reply from Sytner Group - Lamborghini Birmingham

Mr Sutherland, thank you very much for your 5 star review, Alex and Chris are delighted to receive your recognition and we look forward to welcoming you back into our business in the future, Kind regards, Nick Hattersley, Lamborghini Birmingham.

Rated 1 out of 5 stars

Very underhand old school sales tactics

Amazes me approved dealers can act with no integrity. Called to enquire about a Urus, happy to help until they found out I didn’t need finance or had a car to trade in. Subsequently increased the price of the car online and not calling me back. Literally unbelievable a prestige brand acts with such low standards. Oliver R

February 19, 2023
Unprompted review
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Reply from Sytner Group - Lamborghini Birmingham

Oliver Hi, it was good to talk you with this afternoon and I am sorry your initial enquiry was not dealt with appropriately. We are determined now to find you a great car and we look forward to welcoming you into our business, Kind regards, Nick Hattersley, Lamborghini Birmingham.

Rated 5 out of 5 stars

Alex was amazing

Alex was amazing , taking me through the process , coming to pick me up , etc .

February 9, 2023
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Reply from Sytner Group - Lamborghini Birmingham

Mr Harrison, thank you very much for your 5 star review, Alex is delighted and we look forward to seeing you again in the business, Kind regards, Nick Hattersley, Lamborghini Birmingham

Rated 5 out of 5 stars

Brilliant !

Brilliant !! It was our first time taking our car to the Birmingham dealership and the service received was first class from the very start.
Thanks to you all for making our experience exactly how it should be.

August 5, 2022
Unprompted review
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Reply from Sytner Group - Lamborghini Birmingham

Mr Brettle, thank you for your 5 star review and we hope you enjoy the car through these amazing Summer days, kind regards Nick Hattersley, Lamborghini Birmingham

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