Sytner Group - Lamborghini Birmingham Reviews 

61
TrustScore 5 out of 5

4.8

2 Wingfoot Way,Fort Parkway, B24 9HF Birmingham, GB


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Rated 1 out of 5 stars

Amazes me approved dealers can act with no integrity. Called to enquire about a Urus, happy to help until they found out I didn’t need finance or had a car to trade in. Subsequently increased the pric... See more

Company replied

Rated 5 out of 5 stars

Been dealing with lamboghini Birmingham, from way back when I use to buy Bentleys, I have had quite a few Lamborghini’s of the Lambo Bham, they are attentive to their customers needs and look... See more

Company replied

Rated 5 out of 5 stars

Buying a car like a Lamborghini is a great pleasure within itself, but the service I received from this branch was the cherry on the cake. Alex looked after me from beginning to end. I throughly e... See more

Company replied

Rated 5 out of 5 stars

Sytner Birmingham are without doubt the best dealership I have dealt with. They are very personable and value building relationships with their customers which is sadly missing from so many other bus... See more

Company replied


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


Contact info

  • 2 Wingfoot Way,Fort Parkway, B24 9HF, Birmingham, United Kingdom

  • 0121 448 8193

4.8

Excellent

TrustScore 5 out of 5

61 reviews

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4.8

All reviews

(61)

11,844 reviews in the last 12 months

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Rated 5 out of 5 stars

Alex is a great guy

Alex is a great guy, couldn’t have done more for me. Already ordered the next cars from him.
I’ve have experienced many supercar dealerships, but this is of one the best.
Even the principle is approachable and made the effort to speak to me.
Genuinely great staff.

June 24, 2022
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Reply from Sytner Group - Lamborghini Birmingham

Dr, thank you very much for your 5 star review and the recognition for the team. We look forward to welcoming you back into the business very soon, Nick Hattersley, Head of Business.

Rated 5 out of 5 stars

Great team at Lambourghini Sutton…

Great team at Lambourghini Sutton Coldfield who between them all did a fine job from start to finish, in me buying the Urus... Thanks everyoen concerned, especially Alex Warren, nice one bro XX

June 11, 2022
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Reply from Sytner Group - Lamborghini Birmingham

Craig, thank you very much for your 5 star review, Alex will be delighted and we look forward to welcoming you back into the business, Kind regards Nick Hattersley, Lamborghini Birmingham

Rated 5 out of 5 stars

Was a total brilliant experience from…

Was a total brilliant experience from start to finish with Alex guiding us along the way
Really appreciated his professionalism and expertise

Definitely would do it again
If the Gods let me 🙏🏽
10/10

June 6, 2022
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Reply from Sytner Group - Lamborghini Birmingham

Kam & Jas, thank you very much for your 5 star review.. Alex is delighted he hit the spot with you and enjoy the new car, thank you , Nick Hattersley, Head of Business, Lamborghini Birmingham.

Rated 5 out of 5 stars

Great do deal with and Alex was…

Great do deal with and Alex was fantastic

February 18, 2022
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Reply from Sytner Group - Lamborghini Birmingham

Colin, thank you for your 5 star review. Alex was delighted to see it come and we look forward to welcoming you into Lamborghini Birmingham in the future, Kind regards, Nick Hattersley

Rated 5 out of 5 stars

First Class !!

What a great experience we had in Birmingham buying our first Lamborghini that we had worked so long and hard for. From walking in and being greeted by the girls on reception, to being shown around the showroom by Alex and also being introduced to the management, we were made to feel very special. Alex was very knowledgeable, professional and friendly and answered every question we had. It was so refreshing. The aftersales service is excellent too and we look forward to a long relationship. Thank you so much.

January 27, 2022
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Reply from Sytner Group - Lamborghini Birmingham

Dear Tracey, Thank you for you 5 star review and fantastic feedback. We look forward to welcoming you back again soon. Kind Regards Team Lamborghini Birmingham

Rated 5 out of 5 stars

Andrew was a joy to deal with

Andrew was a joy to deal with, as was Becky.

Everything was seamless and even the girls on reception gave us gifts as well on the day my wife and I collected the car.

I have already referred a colleague !

December 7, 2021
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Reply from Sytner Group - Lamborghini Birmingham

Dear Mark, Thank you for your 5 star review and comments. We look forward to welcoming you back again soon. Kind Regards Nick Hattersley Head of Business

Rated 5 out of 5 stars

Outstanding

What a fantastic service from initial enquiry to car collection.

Had the pleasure of dealing with Alex Warren and I have to say hands down the best person I have ever dealt with, simply outstanding.

August 5, 2021
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Reply from Sytner Group - Lamborghini Birmingham

Thank you for your kind review about Alex - he will be delighted to read this. We look forward to welcoming you back again soon. Kind Regards Nick Hattersley Head of Business

Rated 5 out of 5 stars
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Reply from Sytner Group - Lamborghini Birmingham

Good Morning Mr Overton, thank you very much for your great 5 Star Google Rating and Review of Lamborghini Birmingham! If we can be of any further assistance, please do not hesitate in contacting us. Kindest regards, Nick Hattersley- Head of Business

Rated 5 out of 5 stars

Ellie was great as always

Ellie was great as always. This is our 4th time using Lamborghini Birmingham and the service gets better and better. Very happy customers.

April 6, 2021
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Reply from Sytner Group - Lamborghini Birmingham

Wayne Hi, Ellie is delighted to get the 5 star review and its great to do business with you again. We thank you for your continued support and look forward to seeing you again soon, Kind regards Nick Hattersley , Head of Business, Lamborghini Birmingham.

Rated 5 out of 5 stars

excellent service and kept me upto date…

excellent service and kept me upto date on what was going on

March 16, 2021
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Reply from Sytner Group - Lamborghini Birmingham

Dear SC, thank you so much for taking the time to leave such a lovely review of Lamborghini Birmingham it is most appreciated, rest assured your kind words have already been relayed with the whole team. We regularly share feedback even more so during these times to boost morale. We look forward to being of continued service to you in the future. Kind regards, Nick Hattersley - Head of Business

Rated 5 out of 5 stars

Ticked all the boxes.

Ticked all the boxes.
Pleasure to deal with Alex!!!

October 31, 2020
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Reply from Sytner Group - Lamborghini Birmingham

Good Morning Paul, thank you very much for Google Reviewing us it is most appreciated. Your kind words of Alex have already been relayed. If we can be of any further assistance in the future please do not hesitate to contact us, wishing you all the very best, Chameli Chowdhury - Marketing Manager

Rated 5 out of 5 stars

Service is on another level!

Where do we start!
From the moment we walked in to Lamborghini Birmingham, right down to the hand over, we received an exceptional service. Absolutely faultless.
Upon meeting Alex Warren, we just knew we wanted to place the order for a brand new car. We couldn't have asked for anybody better to share our journey with.
Alex even joined us in Italy to spec the car, and kept us updated throughout. Alex's Manager Chris also kept in touch, especially during lock down, to keep us fully updated.
We just couldn't have asked for a better service. It just can't be improved. We really felt as though we mattered, and they just couldn't do enough for us.
Whenever we walked into the showroom, we felt warmly welcomed, the entire team were an absolute delight.
When the car arrived from the factory, it was swiftly collected by Reep Midlands as arranged by Alex to carry out some personalisations. Again, exceptional service from start to finish. Alex was always 2 steps ahead.
Upon collection, we were met with a warm welcome once more, and they had even arranged a videographer to attend to capture the car on collection day. It was such an amazing gift, which we will always cherish.
Not to mention other gifts received on the day, which was such a lovely surprise. It really hit home how much our business was appreciated.
Their are so many more things to mention, i could go on and on.
It has been such an amazing experience, and we are just so glad we chose Lamborghini Birmingham. We would never go anywhere else now. Superb, from start to finish.
Well done to all the team, you are on another level.

Thank you so much..... ⭐⭐⭐⭐⭐

July 2, 2020
Unprompted review
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Reply from Sytner Group - Lamborghini Birmingham

Katie, thank you for your exceptional 5 star review, the team certainly hit the spot with you. I am sure you will enjoy the car as much as the experience of buying it and we look forward to welcoming you back to Lamborghini Birmingham in the future, Kind regards Nick Hattersley, Head of Business.

Rated 5 out of 5 stars

The hole experience is…

The hole experience is outstanding...from being welcomed through the front door and enjoying the lovely cars on show to dealing with all staff. Elliot your salesgirl is a gem.

June 26, 2020
Unprompted review
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Reply from Sytner Group - Lamborghini Birmingham

Mr Higgs, thank you for your 5 star review and its great to see we delivered you a service commensurate with the fantastic car you purchased. Ellie will be delighted with your positive feedback and we look forward to welcoming you back into our business, Kind regards Nick Hattersley, Head of Business Lamborghini Birmingham

Rated 5 out of 5 stars

Fantastic service from Ellie at Lambourghini Birmingham

Fantastic service from Ellie who arranged a factory visit for myself and my sons to spec my new Urus. They also invited us to play golf at the Belfry and do some additional trim detailing at the showroom once the vehicle arrived. The car looks, sounds and drives stunning! Well done Ellie and her team. Sytner should be proud!

March 20, 2020
Unprompted review
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Reply from Sytner Group - Lamborghini Birmingham

Kevin, thank you very much for your 5 star review. The team here work very hard to give a great customer experience and it sounds like we hit the spot with you. Ellie will be delighted with the feedback and we look forward to welcoming you again into our business, kind regards Nick Hattersley, Lamborghini Birmingham.

Rated 5 out of 5 stars

Ellie Bridgwood has been fabulous…

Ellie Bridgwood has been fabulous along with Chris Wriggleworth
Ellie has went above and beyond with customer service
Well done would Reccomended to associates for the group to deal with.

July 15, 2019
Unprompted review
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Reply from Sytner Group - Lamborghini Birmingham

Dear Mr Wayne, .Thank you very much for the 5 Star Google Review, it is most appreciated. It is good to hear that you found your experience with us fabulous. We will pass on your lovely comments to both Ellie & Chris, rest assured should you require anything further we are always here to help you. All the very best Chameli Chowdhury Marketing Manager

Rated 5 out of 5 stars

Making Lamborghini proud!

Nothing less than what you would expect from a top brand dealership, Birmingham is making Lamborghini proud. Nothing is too much and they do their utmost to accommodate all requests. Chris Synnott, top salesman, I know you’re probably thinking these cars sell themselves but trust me the salesman can make it a fantastic experience by really making you feel part of the Lamborghini family.

May 25, 2019
Unprompted review
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Reply from Sytner Group - Lamborghini Birmingham

Sagheer Hi, thank you for your great feedback. We hope you enjoy your New Lamborghini and look forward to seeing you in the business again soon, Kind regards, Nick Hattersley, Head of Business Lamborghini Birmingham.

Rated 5 out of 5 stars

The team at Birmingham Lamborghini went

The team at Birmingham Lamborghini went the extra mile to make sure that we had perfect service, I could not be more impressed

April 24, 2019
Unprompted review
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Reply from Sytner Group - Lamborghini Birmingham

Good Afternoon Mr Barker What wonderful feedback to receive about our team which I am sure they will be delighted to read. May I take this opportunity to thank you for your business and for taking the time to submit such a fantastic 5 Star Google review it is most appreciated. We look forward to welcoming you back to the dealership in the very near future. Kindest regards, Chameli Chowdhury Marketing Manager

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