Sytner Group - McLaren Manchester Reviews 

65
TrustScore 4 out of 5

4.0

Deanway Technology Centre,Wilmslow Road, SK9 3FB Wilmslow, GB


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Rated 5 out of 5 stars

Just used the body shop to replace the aluminium bonnet and wings with carbon fibre, including visual carbon louvres on the wings. Roy and his team did a superb job of matching the paint colour, Titan... See more

Company replied

Rated 5 out of 5 stars

Hi All, came in today, met Daniel and a lady called C....on Reception. They are the politest, nicest people. Daniel showed me the most gorgeous Azure GT. An absolute work of art, the nicest car in... See more

Company replied

Rated 1 out of 5 stars

Obviously you haven't read this we won't be on your database as we didn't buy from the store we never had opportunity to give our details this is the worse corporate customer service I have heard... See more

Company replied

Rated 5 out of 5 stars

Mclaren Artua. Dan made the purchase as simple as possible with a great informative test drive. No high pressure sales, lovely reception staff who are always on hand with the Cappuccinos. 2nd Mclaren... See more

Company replied


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


Contact info

  • Deanway Technology Centre,Wilmslow Road, SK9 3FB, Wilmslow, United Kingdom

  • 01625 409414

4.0

Great

TrustScore 4 out of 5

65 reviews

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4.0

All reviews

(65)

12,243 reviews in the last 12 months

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Rated 5 out of 5 stars

Matthew and the team go over and above…

Matthew and the team go over and above on the service and maintenance of my McLaren.

February 20, 2023
Sytner Group - McLaren Manchester logo

Reply from Sytner Group - McLaren Manchester

Good Morning Troy, We're delighted to read your kind words about McLaren Manchester. Thank you for your feedback and great star rating, if there is anything further that we can assist with, please do not hesitate to contact us. Kind Regards - Team Manchester

Rated 5 out of 5 stars

The most gorgeous car ever made.

Hi All, came in today, met Daniel and a lady called C....on Reception. They are the politest, nicest people.
Daniel showed me the most gorgeous Azure GT. An absolute work of art, the nicest car in the world. I rushed home to find any old change at the back of the sofa, sadly it won't be enough, even as Cash. Apparently they don't have a Diesel model (yet). Thanks so much guys. John B.

January 18, 2023
Unprompted review
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Reply from Sytner Group - McLaren Manchester

Good Morning John, We're delighted to read your kind words about McLaren Manchester. Thank you for your feedback and great star rating, if there is anything further that we can assist with, please do not hesitate to contact us. Kind Regards Team Manchester

Rated 5 out of 5 stars

Bought a 570s Spider through Ben Glenny…

Bought a 570s Spider through Ben Glenny who was fantastic and a real credit to the dealership. I was also introduced to the dealer principle which was a nice touch too.

December 23, 2022
Unprompted review
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Reply from Sytner Group - McLaren Manchester

Good Morning Adam, We're delighted to read your kind words about McLaren Manchester. Thank you for your feedback and great star rating, if there is anything further that we can assist with, please do not hesitate to contact us. Kind Regards Team Manchester

Rated 5 out of 5 stars

A really good experience buying a car…

A really good experience buying a car from a really good team of nice people at McLaren Manchester, professional throughout. Thanks to all involved and especially to Ben in sales and Jamie in aftersales.

December 2, 2022
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Reply from Sytner Group - McLaren Manchester

Good Morning Simon, We're delighted to read your kind words about McLaren Manchester. Thank you for your feedback and great star rating, if there is anything further that we can assist with, please do not hesitate to contact us. Kind Regards Team Manchester

Rated 5 out of 5 stars

Sales at McLaren Manchester

Daniel Dunn at McLaren Manchester was very attentive, professional, and courteous during our experience in purchasing our second McLaren.
Daniel went out of his way to provide me with all the information and options that my inquisitive mind required.
I could not recommend the sales team at this dealership highly enough.
Jamie Lindley.

November 25, 2022
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Reply from Sytner Group - McLaren Manchester

Good Morning Jamie, We're delighted to read your kind words about McLaren Manchester. Thank you for your feedback and great star rating, if there is anything further that we can assist with, please do not hesitate to contact us. Kind Regards Team Manchester

Rated 5 out of 5 stars

Fab service from start to finish with…

Fab service from start to finish with Dan and Steve @ Manchester

September 2, 2022
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Reply from Sytner Group - McLaren Manchester

Good Morning Jerome, We're delighted to read your kind words about McLaren Manchester. Thank you for your feedback and great star rating, if there is anything further that we can assist with, please do not hesitate to contact us. Kind Regards Team Manchester

Rated 5 out of 5 stars

McLaren Owners driving day in the Lake…

McLaren Owners driving day in the Lake District.

Great day out. Fantastic people, beautiful routes, and lovely food and hospitality.

Well organised and lead by Sam and the team.

Always have my car serviced by these guys now, so much better that other dealers that I've expereinced.

May 30, 2022
Unprompted review
Sytner Group - McLaren Manchester logo

Reply from Sytner Group - McLaren Manchester

Good Afternoon Jason, We're delighted to read your kind words about McLaren Manchester. Thank you for your feedback and great star rating, if there is anything further that we can assist with, please do not hesitate to contact us. Kind Regards Team Manchester

Rated 5 out of 5 stars

Day in the Lake's with McLaren

What a fabulous experience , McLaren team including Sam Britland-Jones. Took aprox 20 McLaren owners with their superb cars a drive from their showroom in Handforth a drive through the Lake District stopping off for a breakfast and gorgeous lunch.....superb day Great camaraderie , so well planned and such fun.

What a fabulous company to do business with , along with the best super cars on the market x

May 27, 2022
Unprompted review
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Reply from Sytner Group - McLaren Manchester

Good Afternoon Janet, We're delighted to read your kind words about McLaren Manchester. Thank you for your feedback and great star rating, if there is anything further that we can assist with, please do not hesitate to contact us. Kind Regards Team Manchester

Rated 5 out of 5 stars

very easy transaction Marcus and…

very easy transaction Marcus and Charlie made it a pleasant purchase highly proffesional and will be returning

April 15, 2022
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Reply from Sytner Group - McLaren Manchester

Good Afternoon, we are delighted to read your kind words about McLaren Manchester. Thank you for your feedback and great star rating, if there is anything further that we can assist with, please do not hesitate to contact us. Kind Regards, Team Manchester.

Rated 5 out of 5 stars

Team McLaren at Manchester 1st Class Service

From the time we walked in through the door we were made to feel welcome by Karen and Stephan
The service was excellent coupled with excellent knowledge of the cars and their capabilities
The atmosphere was relaxed and inviting and with no hard sell
Steve sorted all the paperwork and collecting the car we were made to feel special and valued
An excellent experience great service and hospitality in a relaxed atmosphere made this the best car buying experience I’ve ever.

March 22, 2022
Unprompted review
Sytner Group - McLaren Manchester logo

Reply from Sytner Group - McLaren Manchester

Good Afternoon Keith, we are delighted to read your kind words about McLaren Manchester. Thank you for your feedback and great star rating, if there is anything further that we can assist with, please do not hesitate to contact us. Kind Regards, Team Manchester.

Rated 5 out of 5 stars

Excellent service from point of booking…

Excellent service from point of booking to vehicle collection, Contacted throughout. Couldnt ask for a better experience.

December 10, 2021
Unprompted review
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Reply from Sytner Group - McLaren Manchester

Good Afternoon, we are delighted to read your kind words about McLaren Manchester. Thank you for your feedback and great star rating, if there is anything further that we can assist with, please do not hesitate to contact us. Kind Regards, Team Manchester.

Rated 5 out of 5 stars

Great service

Great service. Alex, Marcus and Stefan were an absolute pleasure to deal with. The service was exactly what you'd hope for when buying a McLaren and I'd recommend McLaren Manchester to anyone

December 6, 2021
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Reply from Sytner Group - McLaren Manchester

Good Morning Mr Turpin, we are delighted to read your kind words about McLaren Manchester. Thank you for your feedback and great star rating, if there is anything further that we can assist with, please do not hesitate to contact us. Kind Regards, Team Manchester.

Rated 5 out of 5 stars

The level of service at McLaren…

The level of service at McLaren Manchester cannot be beaten. In particular Sam Britland-Jones is the most helpful and efficient individual I have ever met at a dealership. Thank you Sam, you treat McLaren owners the way they should be, unlike the other McLaren dealerships I have encountered.

November 24, 2021
Unprompted review
Sytner Group - McLaren Manchester logo

Reply from Sytner Group - McLaren Manchester

Good Afternoon Mr Rowley, we are delighted to read your kind words about Sam and your experience with McLaren Manchester. Thank you for your feedback and great star rating, if there is anything further that we can assist with, please do not hesitate to contact us. Kind Regards, Team Manchester

Rated 5 out of 5 stars

Outstanding service as usual.

Dealt with Chris and the team for many years and purchased several cars from him, the service and after car have always been second to none and Im sure I will buy more in the future.

September 22, 2021
Sytner Group - McLaren Manchester logo

Reply from Sytner Group - McLaren Manchester

Good Evening Martin, we are delighted to read your kind words about your experience at McLaren Manchester. Thank you for your feedback and great star rating, if there is anything further that we can assist with, please do not hesitate to contact us. Kind Regards, Team Manchester.

Rated 4 out of 5 stars

I bought one !

Great service , knowledgeable , respectful and helpful
Non pushy sales staff that allow you to make your buying decision in your own time.
Somewhat refreshing in the world of car sales
Nice one Alex - thank you

July 24, 2021
Sytner Group - McLaren Manchester logo

Reply from Sytner Group - McLaren Manchester

Good Evening Mr Foden, thank you for your feedback and great star rating, if there is anything further that we can assist with, please do not hesitate to contact us. Kind Regards, Team Manchester

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience throughout the whole car purchase process. Excellent staff, customer service superb and extremely friendly.
Would highly recommend.

July 15, 2021
Sytner Group - McLaren Manchester logo

Reply from Sytner Group - McLaren Manchester

Good Afternoon Mr Rogers, we are delighted to read your kind words about McLaren Manchester. Thank you for your feedback and great star rating, if there is anything further that we can assist with, please do not hesitate to contact us. Kind Regards, Team Manchester.

Rated 5 out of 5 stars

Five Star Experience

Service and hospitality at its best as you vehicle gets supremely looked after

June 30, 2021
Unprompted review
Sytner Group - McLaren Manchester logo

Reply from Sytner Group - McLaren Manchester

Good Morning Simon, thank you for your feedback and great star rating with regards to your visit to McLaren Manchester, if there is anything further that we can assist with, please do not hesitate to contact us. Kind Regards, Team Manchester.

Rated 5 out of 5 stars

Incredible support from a great team

Incredible support from a great team. No (un)reasonable request goes unanswered. I'll be back.

June 22, 2021
Sytner Group - McLaren Manchester logo

Reply from Sytner Group - McLaren Manchester

Dear RB, Thank you for your 5 star review and comments. We look forward to welcoming you back again soon. Kind Regards Team McLaren Manchester

Rated 5 out of 5 stars

Excellent service & warranty work by Sam and his team

Sam and his team have been looking after my McLaren for 2 years and have been superb in every respect. Most recently they completed an annual service, some quite complex warranty work and a few smaller details. All the work has been done to the highest of standards. I was kept informed of progress every step of the way and was invited to view the car with Sam towards the end of the work to satisfy myself that I was happy with what had been done and to double check any minor additional details. Sam and his team have done an outstanding job of looking after my McLaren and I have complete confidence in them taking care of it in the future.

April 27, 2021
Unprompted review
Sytner Group - McLaren Manchester logo

Reply from Sytner Group - McLaren Manchester

Good Afternoon, we are extremely delighted to read your kind words about Sam and your experience at McLaren Manchester. Thank you for your feedback and great star rating, if there is anything further that we can assist with, please do not hesitate to contact us. Kind Regards, Team Manchester.

Rated 5 out of 5 stars

Bentley Manchester Service 110%

I would like to thank Sam and the team at Bentley for an excellent service on my MaClaren. It was my first experience and the process was seamless from booking, having my car collected and having it serviced and MOT.

Sam’s team sent a detailed video of the service findings and discussed each aspect of the service and what needed doing. The track alignment was precision engineering !! The team went the extra mile in ensuring all was in order. I would highly recommend Manchester Bentley and the superb Service team. Thanks Sam and Engineers !

April 21, 2021
Unprompted review
Sytner Group - McLaren Manchester logo

Reply from Sytner Group - McLaren Manchester

Good Morning Iskander, we are delighted to read your kind words about Sam and the aftersales team here at McLaren Manchester. Thank you for your feedback and great star rating, if there is anything further that we can assist with, please do not hesitate to contact us. Kind Regards, Team Manchester.

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