Sytner Group - Porsche Centre Silverstone Reviews 

Delighted with my new vehicle and great service from Mark who arranged a super handover of my Macan Turbo involving my two boys.

The areas I thought you missed the mark were
1. Took too long to get an appointment
2. Very expensive for what you actually do
3. Boot left dirty as part of the valet
4. A battery reconnection process instructed by group had not happened resulting in my car losing all its battery power and shutting down and it taking pretty well a full day to get an engineer to site to kick start it- this caused me to be late for an appointment and cost me £
5 A break disc has failed after 28k miles so about a quarter of its expected life. It was left to me to try and resolve with group when a technical input/ support from Silverstone could have been initiated.

Felice handled me and the issues really well- very good interaction with him

Home collection worth its weight in gold. Very good communications start to finish. All staff enthusiasts in their role.

A visit to Porsche Centre Silverstone feels more like stepping into a first-class lounge than a car dealership. Over the years, I've owned Audis, BMWs, Mercedes-Benzs and Land Rovers, but none have come close to the level of service Porsche provides.
Purchasing my latest Porsche was a genuinely personal experience, with nothing ever seeming too much trouble. Aleksandra and the team supporting her have been exceptional every step of the journey - professional, attentive and a pleasure to deal with throughout.
Thank you all for making the experience so enjoyable.

The service received from start to finish was great. From the initial phone call to the service and sign off. Each member of the team were great.

The service on my Porsche was carried out by Porsche Silverstone, managed by George Snelus.

The experience was very positive, George was extremely helpful in ensuring all my points were looked at during the car being on-site. The work on the car was completed quickly and ready for me to collect within a couple of days.

I would definitely recommend using the Porsche Silverstone dealership and will be returning with my car for its next service.

A shout out for the coffee - it was what I would say a proper cup of coffee better than what is made in any of the local High Street establishments!!

Brilliant service yet again, this time Jules handled my service and was brilliant. I wouldn’t take my car anywhere else. Highly recommend.

Professional, polite and swift service - as always. And great to get some 'window shopping' done while I wait!

Collection of my car by Karl was punctual, polite, friendly and efficient
Jack kept me informed of progress and resolved the issue when the car wasn’t ready as planned.

I'm a returning customer. I find the staff professional, helpful and efficient, from sales to servicing.

Thank you very much for all the support I have had along the years. I had reason to have some work done at Silverstone. They always treat me like a family member. I am always treated well they always treat me well I never have to ask for their advice. They let me know what I need. And I trust their recommendation. I am always happy with all their services. From front of office and and engineers my car comes back all shiny and better than it went in.

First class service from the moment we entered the building until we left. George kept us informed of the progress of our scheduled works while we stayed in the showroom enjoying some down time with coffee and refreshments Worth the drive from Hertfordshire for a hassle free visit Thank you Porsche Silverstone 👍

Jack Giles (and Dillon) were fantastic! My car had broken down and although they had the challenge of finding the fault, and still getting booked in customers cars serviced, Jack emailed me everyday with a report of how things were going (my preferred method of communication). He checked everything and got the car back as quickly as possible for me. Super service! Thank you so much Jack

The MOT was handled efficiently. Staff were friendly. Courtesy car provided.

Jules was great and the team did a great job as always and kept me informed of progress.

The only feedback I have is that I did select the car to be cleaned and also it was down for a health check. The car wasn't cleaned and I don't believe the health check was carried out.

I’ve spent thirty five years teaching people how to sell. So when I keep going back to the same place, it means something.
Five Cayennes. Five years. Same showroom every time.
Here is what most dealers never understand. Anyone can be brilliant on the first sale. The handshake, the coffee, the red carpet. The real test is the second car. And the third. And the fifth.
Most drop the act the moment the money clears. Silverstone never did. Car five felt exactly like car one.
That is not luck. That is a team that actually gets it. If you are buying a Porsche, buy it here.

A great experience renewing my approved warranty. Thanks Jack and also the receptionist (sorry didn’t catch your name but hope you got to the TT)

My car is only 14 months old. I tried to get this recall service done 4 months ago. My courtesy car was cancelled at 8am on the morning of the appointment in January. I was told that Porsche Silverstone didnt have any cars they could loan me. The next available appointment with a car was some 4 months later.
The original appointment I has to wait 2 months

Helpful and communicative throughout