I have always found Synter BMW Motorrad Warwick an excellent dealership to deal with. The staff are always friendly & helpful, offering a brew & some breakfast while you wait. My only gripe would be i... See more
Company replied
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I have always found Synter BMW Motorrad Warwick an excellent dealership to deal with. The staff are always friendly & helpful, offering a brew & some breakfast while you wait. My only gripe would be i... See more
Company replied
Callum in service was fantastic He kept me updated and very personal and very welcoming Mark sent me a great health check video and it was very reassuring to see everything was ok. Could you p... See more
Company replied
Rang yesterday (direct line to Callum is better than switchboard) and got rear tyre replaced this afternoon, confirmed this morning it had arrived. Callum friendly & helpful, got me a coffee even th... See more
Company replied
Was really well looked after and got a great response and support. Callum was great and couldn’t do enough to keep me informed. The valeting team returned bike spotless and technician gave me bike bac... See more
Company replied
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Fusiliers Way, CV34 8DD, Warwick, England, United Kingdom
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Reply from Sytner Group - Sytner BMW Motorrad Warwick
Flexible and accommodating re service time on the day to allow me to wait in the showroom and leave for work. Offered a lovely croissant and coffee.

Reply from Sytner Group - Sytner BMW Motorrad Warwick
Rang yesterday (direct line to Callum is better than switchboard) and got rear tyre replaced this afternoon, confirmed this morning it had arrived. Callum friendly & helpful, got me a coffee even though machine playing up and a croissant, took 1 hour for work, kept informed.
Seating whilst waiting not overly comfortable on stools but adequate (my choice not to leave bike and return when done)

Reply from Sytner Group - Sytner BMW Motorrad Warwick
What happened to being able to call the service department and speak to someone that could take a booking. Instead now they have this annoying 3 option of web, WhatsApp, and leave a voice note.
Rubbish experience!

Reply from Sytner Group - Sytner BMW Motorrad Warwick

Reply from Sytner Group - Sytner BMW Motorrad Warwick
Very welcome, clear explanation of the process, timely. the staff were friendly.

Reply from Sytner Group - Sytner BMW Motorrad Warwick
Great service, friendly, welcoming staff who are happy to help in any way

Reply from Sytner Group - Sytner BMW Motorrad Warwick
Bike was dropped in for service . As soon as booked in , I was offered a drink as I was waiting. Within 10 minutes the technician was ok to talk me through some changes to the original plan as I had not achieved the mileage needed

Reply from Sytner Group - Sytner BMW Motorrad Warwick
could not get through to book a service on what app does not take phone calls for service so frustrating i cannot see how they keep business in that department

Reply from Sytner Group - Sytner BMW Motorrad Warwick
It was a rather cold morning when I arrived and Callum made sure i had hot coffee and a fresh pastry before we started the service check-in. Callum was very accommodating and was able to quickly organise a loan bike due to an issue with wrong oil filter being ordered. Bike serviced next day and was called as soon as it was ready to be collected.

Reply from Sytner Group - Sytner BMW Motorrad Warwick
Alex was very friendly, made the process very easy.
Nothing was to much trouble.
Bike all arrived as it should have
Great process from start to finish

Reply from Sytner Group - Sytner BMW Motorrad Warwick
Callum and Goncalo were very knowledgeable and helpful

Reply from Sytner Group - Sytner BMW Motorrad Warwick

Reply from Sytner Group - Sytner BMW Motorrad Warwick
Just bought a R1300GS from Sytner Motorrad at Warwick, what a great experience. I delt with Sam Hart who could not have been more helpful. Sam provided an excellent video to review, as I couldn't visit the showroom. Bike arrived in their transport, pristine and a good price as well - Very happy

Reply from Sytner Group - Sytner BMW Motorrad Warwick

Reply from Sytner Group - Sytner BMW Motorrad Warwick
A well presented showroom with great facilities. Booked my bike in for a service and received great service from start to finish. Callum was very attentive and worked around some issues that the technician had and was a pleasure to break with. Nice facilities at Warwick with friendly staff & would recommend

Reply from Sytner Group - Sytner BMW Motorrad Warwick
Gonçalo - purchase of GS1250 Adventure - excellent all round service, everything explained clearly. The whole process from start to finish was excellent and even a courtesy call to make sure I got home ok on the bike.

Reply from Sytner Group - Sytner BMW Motorrad Warwick
After seeing what I thought would be my perfect new bike at the NEC show last November, I found the model I wanted available at Sytner Warwick and reached out. Alex Hogg got in touch, and we commenced a 3 month discussion about my riding history, what I was looking for and why I thought my first choice would be right for me. Alex spent a lot of time on the phone with me, and kept in touch by email, but was really keen to stress despite the distance from my home, I should really try their demonstrator before making such a big financial commitment.
Over the 3 month period, I slowly realised my initial choice would have left me disappointed, however I believed the machine that really suited my requirements was out of reach, however Alex, and David - the sales manager, did everything they could to give me a deal that helped me achieve the bike, and yesterday I road home from Warwick on it. I am absolutely delighted, and will have no hesitation heading south the 135mile for service and my future BMW Motorrad needs. One thing that really stood out was during the handover, Alex literally spent over an hour with myself and my friend who took me to collect the bike, explaining every detail of how to operate the bike and its systems, not a 10 minute "There's the keys off you go" that I've experienced previously. Thank you both!

Reply from Sytner Group - Sytner BMW Motorrad Warwick
Service and treatment was impeccable from the time you walk through the door. Greeted and informed they are their to assist if needed, no pressure or hard sales tactics but was asked if I would like a drink while I looked around. Very welcoming and very helpful when asked for more information and was treated like nothing was too much trouble.

Reply from Sytner Group - Sytner BMW Motorrad Warwick
Great follow up service from MCL at the NEC, Alex & team were friendly & professional resulting in a purchase of an F900 XR
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