From start to finish, the issues with my car were dealt with swiftly and I did not have to worry about a thing. From organising the courtesy car and getting my car back to me when it was finished. The... See more
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Only a recall but superbly dealt with by Dan Norie, the Service Advisor. I arrived early for my appointment but Dan was welcoming and accommodating and managed the work required so that I didn't need... See more
Company replied
Took my car in for a service, MOT and recall. Excellent service from Dan Norie my Service representative. I had arrived early and expected to have to wait but was dealt with quickly and efficientl... See more
Company replied
Had lots of problems with our car. Spent more time back in the garage than what we’ve had it and not had like for like cars or very good customer service.
Company details
Written by the company
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Contact info
301 Savile St, S4 7UD, Sheffield, United Kingdom
- 0114 276 5655
4.7
Excellent
710 reviews
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Had lots of problems with our car
Had lots of problems with our car. Spent more time back in the garage than what we’ve had it and not had like for like cars or very good customer service.
May 25, 2026
Unprompted review
From start to finish
From start to finish, the issues with my car were dealt with swiftly and I did not have to worry about a thing. From organising the courtesy car and getting my car back to me when it was finished. The service has been fantastic and Cameron kept me fully informed about the progress of the work, thank you! A very stressful time became only lightly stressful :)
August 14, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Friendly and professional greeting
Friendly and professional greeting, handover and collection
Good pricing
August 25, 2026
Unprompted review
Reply from Sytner Group - Sytner Land Rover Sheffield
Thank you for taking the time to leave us a 5-star review Andrew, we’re delighted to hear you had a great experience with us recently. Your feedback is appreciated and we hope to welcome you back in the future, kind regards, Mike Tyson (Managing Director).
Vehicle service and MOT
Took my car in for a service, MOT and recall.
Excellent service from Dan Norie my Service representative. I had arrived early and expected to have to wait but was dealt with quickly and efficiently. All work completed fine, the car had been cleaned inside and out on collection. Very happy.
August 17, 2026
Unprompted review
Reply from Sytner Group - Sytner Land Rover Sheffield
Thank you for your fantastic review Craig. We are delighted to hear that you were so pleased with the service you received from Dan and you were looked after so well. Your comments will be passed on to Dan and the team. Thank you for your business and we look forward to welcoming you back in the future, kind regards, Mike Tyson (Managing Director).
Only a recall but superbly dealt with…
Only a recall but superbly dealt with by Dan Norie, the Service Advisor. I arrived early for my appointment but Dan was welcoming and accommodating and managed the work required so that I didn't need to wait. First class service from someone who not only was friendly but clearly knew how to exceed a client's expectations.
August 17, 2026
Unprompted review
Reply from Sytner Group - Sytner Land Rover Sheffield
Dear Mr Colbeck, thank you for taking the time to leave such a wonderful review. We are delighted to hear that Dan made your experience so positive and will be sure to share your kind comments with him and the team. Thank you for choosing us and we look forward to welcoming you back in the future, kind regards, Mike Tyson (Managing Director).
Michael Faulkner always looks after us…
Michael Faulkner always looks after us very well
August 13, 2026
Unprompted review
Reply from Sytner Group - Sytner Land Rover Sheffield
Thank you very much for your kind words. We are delighted to hear that Michael consistently provides you with excellent care and attention. We appreciate the time you have taken to share your experience and look forward to continuing to support you in the future, kind regards, Mike Tyson (Managing Director).
Service
Another excellent service by your team
Shame about the taste of the coffee not as good as Audi coffee hahaha
August 5, 2026
Unprompted review
Reply from Sytner Group - Sytner Land Rover Sheffield
Thank you very much for your kind words and continued support Mr Hillaby. We’re delighted to hear that you had another excellent experience with our team at Sytner Land Rover Sheffield. As for the coffee, we don't usually get any complaints but we will pass on your feedback to our Front of House Manager. We look forward to welcoming you back in the future, kind regards, Mike Tyson (Managing Director).
Andrew Harding was an absolute pleasure…
Andrew Harding was an absolute pleasure to deal with for the purchase of our new Land Rover.
August 6, 2026
Unprompted review
Reply from Sytner Group - Sytner Land Rover Sheffield
Thank you for taking the time to leave your review Jonathan. We're delighted to hear that Andrew provided such a professional experience. We appreciate your feedback and hope you're enjoying your new vehicle, kind regards, Mike Tyson (Managing Director).
Reply from Sytner Group - Sytner Land Rover Sheffield
Thank you for your 5 star review Rory, we are delighted to hear that Tim provided you with great service. Kind regards, Mike Tyson (Managing Director).
Cameron was most helpful and kept me…
Cameron was most helpful and kept me informed at every stage.
Excellent service
July 29, 2026
Unprompted review
Reply from Sytner Group - Sytner Land Rover Sheffield
Dear Gary, thank you very much for your kind words and for taking the time to share your experience, your feedback is really appreciated. Kind regards, Mike Tyson (Managing Director).
Absolute first class
Sure. From answering the phone to sorting out the problem with my car, keeping me updated throughout, and having it ready for collection, I could not fault the service. This was the first time I have used the Sheffield branch. Previously, I had always used another branch that was much more convenient for me, but the difference in the quality of service at Sheffield made the extra journey more than worthwhile. The professionalism, communication, and customer care were outstanding, and I will definitely be returning in the future.
July 30, 2026
Unprompted review
Reply from Sytner Group - Sytner Land Rover Sheffield
Thank you for your fantastic feedback, we're delighted to hear that our team provided outstanding service throughout your visit. It means a lot to know that the extra journey was worthwhile. We appreciate your business and look forward to welcoming you back in the future, kind regards, Mike Tyson (Managing Director).
Great service from Jamie Duddle
Great service from Jamie Duddle. Love our new car!
July 22, 2026
Unprompted review
Reply from Sytner Group - Sytner Land Rover Sheffield
Good afternoon and thank you for your 5 star review, Sue. We’re delighted to hear that Jamie provided excellent service and you’re enjoying your new car. Kind regards, Mike Tyson (Managing Director).
New Car
I recently purchased a new car from Sytner Land Rover Sheffield. The customer service was excellent - Charlotte Bray was my point of contact and through out the process start to finish was great ensuring it all went smoothly.
July 13, 2026
Unprompted review
Reply from Sytner Group - Sytner Land Rover Sheffield
Good afternoon and thank you for taking the time to leave such a wonderful review Dave. We're delighted to hear that you had an excellent experience, Charlotte will be thrilled to receive your feedback. We appreciate your recommendation and wish you many happy miles in your new vehicle. If there's anything we can assist you with in the future, please don't hesitate to get in touch. Kind regards, Mike Tyson (Managing Director).
first class SERVICE
first class professional attentive service from ALL DEPARTMENTS WELL DONE
July 14, 2026
Unprompted review
Amazing service and professionalism…
Amazing service and professionalism from Tim as always
July 8, 2026
Unprompted review
Reply from Sytner Group - Sytner Land Rover Sheffield
Good morning and thank you for your lovely review Mr Oliver. We’re delighted to hear that Tim consistently provides such excellent service. Your continued support means a great deal to us and we look forward to welcoming you back soon, kind regards, Mike Tyson (Managing Director).
service was great and the staff were so…
service was great and the staff were so nice and friendly told me excatly what was needed and a time scale even sent me a video of what was going on which was unexpexted . first class thankyou
July 3, 2026
Unprompted review
Reply from Sytner Group - Sytner Land Rover Sheffield
Good morning Mathew, thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that our team exceeded your expectations and made the process straightforward. Thank you for your business, kind regards, Mike Tyson (Managing Director).
Great service from start to finish
Great service from start to finish - quality
July 1, 2026
Unprompted review
Reply from Sytner Group - Sytner Land Rover Sheffield
Good morning and thank you for your great review Mr Gledhill. We’re delighted to hear you experienced great service throughout. Your feedback is really appreciated and we look forward to welcoming you back in the future, kind regards, Mike Tyson (Managing Director).
Great service
Great service - thank you Bailey
Friendly staff and customer service
Nice area to sit and have refreshments
June 22, 2026
Unprompted review
Reply from Sytner Group - Sytner Land Rover Sheffield
Good morning and thank you for your 5 star review Julie. We’re delighted to hear you received great service from Bailey and appreciated our customer waiting area, kind regards, Mike Tyson (Managing Director).
Everything about the experience was…
Everything about the experience was exceptional from start to finish , your sales executive Charlie Dempsey is a true asset to the Sytner group
June 20, 2026
Unprompted review
Reply from Sytner Group - Sytner Land Rover Sheffield
Good morning Andrew, thank you so much for your wonderful review. We are delighted to hear that your experience with us was exceptional. Charlie will be thrilled to know she made such a positive impression, Thank you for your business and we look forward to welcoming you back in the future, kind regards, Mike Tyson (Managing Director).
Very good service
Very good service. Charlie and Sophie, very helpful ladies. I was getting messed around by York and in Sheffield it was far better options.
Highly recommend.
June 24, 2026
Unprompted review
Reply from Sytner Group - Sytner Land Rover Sheffield
Good afternoon Daniel, thank you very much for your kind words and for taking the time to share your experience. We're delighted to hear that Charlie and Sophie were able to help you so effectively and your recommendation means a great deal to us. Kind regards, Mike Tyson (Managing Director).
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