Sytner Group - Sytner Leicester MINI Reviews 

The staff went above and beyond for me, wouldn’t go anywhere else!

I was greeted immediately by Kamila. She was lovely and explained as much as I wanted to know. I arrived early arriving to collect and could see she was busy with other clients so sat down out of way but when spotted me she came over to greet me and apologise for the delay and organise a tea. The lass didn't stop and whilst attending to me quickly greeted other clients seating them with refreshments. I was impressed.

An immediate acknowledgement is important when you arrive at a showroom for the first time, which I received. I've walked out of many, you don't want to feel pressurised but neither ignored, a simple greeting is all it takes.

The whole team seemed to work well together...
and.....I'm loving my mini.

My wife and I visited Sytner, Leics to enquire about buying a MINI. Tasha looked after us and provided comprehensive information which enabled us to purchase a 3 year old MINI ONE and order a new MINI COOPER.
Tasha was very knowledgable and enabled us to buy what we wanted.

This is my first experience of Mini Sytner Leicester and I can’t say enough about them. From when I first walked in the showroom they were friendly, polite and knowledgable about the cars. They could not do enough for us. Especially the sales lady who helped me with my purchase. I was kept informed throughout the process and if I ever needed to contact her and she was not immediately available she always got back to me as soon as she could. If only every car showroom experience was like this!

I found your team at Mini Leicester to be knowledgeable, friendly and willing to go the extra mile to explain the features and operation of our new mini. I was kept fully updated with regard to delivery times and spec changes due to the chip shortage

Smooth efficient change over of our old mini for a new model. Excellent caring service. Great staff who explain everything. You really get to feel valued and cared for. Shraddha in the Sales team really deserves a special mention…she is understanding ,efficient and cares for her customers. We know she will give us the best deal possible.

Great service as always. Always trying to make sure that everyone is happy and they can’t do enough to help you before, during and after the sale of a car. First class service even in these tough times, would recommend.

Fantastic service from Paige and Haidee.
So welcoming and any questions answered immediately.
Both girls know their product so well.

We have dealt with Sytner Mini for many years and have always been pleased with their advice and service when part exchanging and buying newer Minis from them. On this occasion we were looked after by Kamila Wiss and she exceeded our expectations on all levels. We would wholeheartedly recommend Sytner Mini and particularly Kamila - thank you once again.

Highly recommended, we had the perfect service from mini sytner. Overly impressed with the car I bought and service from paige, everything was dealt with quickly.

Kerry was extremely helpful in letting me choose my mini. I never felt pushed into buying and everyone was really helpful. Thank you

This is our second mini that we have purchased from Sytner Leicester. On both occasions the full team have been outstanding. Knowledgeable on the product, very courteous, professional, just making the whole experience from enquiry through to delivery , a joy. Would easily recommend the team to others.

Paige Hamil” was really helpful at Sytner Leicester, and kept us up to date during the very very long wait! I think that if it was not for her continued help we would have cancelled the order. Just one observation we were given two keys and one key ring. This I presume is a cut back. We asked Paige and she said that this was normal.
It wasn’t the case when I brought my mini a few years ago!

I dealt with Paige when I bought my Mini who I found to be extremely helpful and efficient. Happy customer!😊

Good customer service, Denice was so patient and very helpful to meet my particular needs,and overcoming a few unexpected hurdles. I am completely happy with my new mini Thank you.
Definitely recommend Leicester Sytner,all the staff appear to be friendly and helpful.

Fantastic service from Tasha - Tasha went above and beyond to find me the perfect car - thank you Tasha. The service I received from Tasha means I will return to the garage for my servicing and when the time comes in the next c. 18 months I will return again to order another new car!

Very well looked after by the girls, we a great experience buying my car.

Very friendly and efficient staff, we had a great experience in purchasing our first Mini.

This was my second purchase from MINI and was very pleased again! Harry was excellent from the start! Made me feel at ease with everything, explained and helped me understand fully before I committed to anything. Just being nice, friendly with a bit of banter makes a great salesman rather than the typical standard ‘pushy’ and ‘persistent’ which was great to see. Haidee was very thorough, friendly and explained all my options and was honest (which is hard to come by!) Thanks again to Sytner Leicester for helping me achieve my goal of another brand new mini I love it!!!

No hassle service, the sales team helped with advice and information when needed, the car we chose was turned around in a week. We always seem to find that we get good value for money with MINI over any other brand