Sytner Group - Sytner Select Bristol Reviews 

3,126
TrustScore 4.5 out of 5

4.3

Bolingbroke Way, BS34 6FE Bristol, GB


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Rated 5 out of 5 stars

Very friendly and helpful place to visit. Lots of options and a variety of vehicles. Robbie and Zidah were fantastic, very knowledgeable and patient when it came to us making the right choice. They a... See more

Company replied

Rated 4 out of 5 stars

Good selection of cars. Not pushy sales team. No pressure or rush. Staff knowledgable. Easy “handover/collection”. Hannan is a competent and helpful sales team member

Company replied

Rated 5 out of 5 stars

Jasmine was extremely friendly yet professional. No hard sell just genuine honest help when helping us to find the right car to meet our needs. Dan was also really helpful in getting the car transferr... See more

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Rated 5 out of 5 stars

I have just purchased a Focus ST from Sytner Select and I found dealing with Zuzanna and Jake a pleasurable experience, would highly recommend this dealership. Many Thanks N G Ogborn

Company replied


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


Contact info

  • Bolingbroke Way, BS34 6FE, Bristol, United Kingdom

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.3

All reviews

(3,126)

11,844 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience

Great experience. Jasmine looked after us very well on both visits. We were very happy with the range and selection.

April 4, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Bristol

Dear Christine, Thank you very much for your kind words and for taking the time to share your experience with us. We are delighted to hear that Jasmine looked after you so well during both visits and that you were pleased with the range and selection available. It is always our aim to provide excellent service and a wide choice to our customers. Your positive feedback is greatly appreciated, and we hope to welcome you back to Sytner Select Bristol in the future. Best wishes, The Sytner Select Bristol Team

Rated 5 out of 5 stars

Jamie was professional and polite the…

Jamie was professional and polite the whole experience was easy, relaxed and quick. Would recommend
Thanks Jamie and team

April 3, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Bristol

Dear Tony, Thank you very much for your kind words and for taking the time to share your experience with Jamie and the team at Sytner Select Bristol. We are delighted to hear that the process was easy, relaxed, and quick, and that Jamie’s professionalism and politeness made a positive impression. Your recommendation means a great deal to us. We truly appreciate your support and look forward to welcoming you back in the future. Best wishes, The Sytner Select Bristol Team

Rated 3 out of 5 stars

Good prices but improvements to customer service

This dealership always have fair prices and help customers through sales. As my car failed its MOT just before Easter, i have not been updated with how long I will be without a car. The grandparents live over 80 miles away, so this has impacted being able drive off to see family for a few days before i return to work, or even setting myself out to do the weekly shopping. I have tried to call Sytner group a few times yesterday and today and no one was picking up the calls.

April 3, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Bristol

Thank you for your kind comments about our pricing and sales team, we really appreciate that. We’re very sorry to hear about the lack of communication regarding your vehicle following its MOT failure, especially at such an inconvenient time over the Easter period. We understand how disruptive this must be, particularly when it affects important plans like visiting family and managing day-to-day tasks. This is not the level of service we aim to provide, and we apologise for the difficulty you’ve had trying to reach us by phone. Please could you contact our service manager Nicola Berryman at nicolaberryman@sytner.co.uk and she will provide a direct response. Thank you for your patience, and we look forward to resolving this for you. Kind regards, Sytner Select Team

Rated 5 out of 5 stars

Served by Jamie took care of me while…

Served by Jamie took care of me while choosing the correct vehicle after previous bad luck with cars! Brilliant customer service

April 1, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Bristol

Dear Blake, Thank you very much for your kind words. We’re delighted to hear that Jamie provided you with brilliant customer service and helped you find the right vehicle after your previous experiences. It’s always our aim to make the car-buying process as smooth and enjoyable as possible. Your feedback means a great deal to us, and we’re pleased that we could restore your confidence in choosing a car. We hope you continue to enjoy your new vehicle for many miles to come. Best wishes, The Sytner Select Bristol Team

Rated 5 out of 5 stars

Copy the executive sales assistant was…

Copy the executive sales assistant was brilliant and explained everything on bying my car he even helped me on aftersales when I had to bring my car in for repair.
Give him a pay rise!@
Alan

March 11, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Bristol

Dear Alan, Thank you ever so much for your kind words. We’re delighted to hear that our executive sales assistant provided such excellent support both during your purchase and with aftersales. It’s wonderful to know that his assistance made the process smoother for you. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience. We hope you continue to enjoy your car and look forward to welcoming you back in the future. Best wishes, Sytner Select Bristol Team

Rated 5 out of 5 stars

A very painfree experience

A very painfree experience. I worry about female and having to buy a car, as I am worried I will get robbed as my knowledge is not great. Thanks to Jamie, Dan and Jason, I was able to walk away with an absolute beauty. They explained everything clearly, whilst ensuring they did not manxplain to me, checking I was happy at each step. I would highly recommend.

March 10, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Bristol

Dear Carla, Thank you so much for your kind words. We’re delighted to hear that Jamie, Dan and Jason made your car-buying experience straightforward and enjoyable. It’s wonderful to know you felt supported and respected throughout, without any unnecessary jargon. Your recommendation means a great deal to us. We hope you enjoy your new car and wish you many happy journeys ahead. Please do not hesitate to get in touch if you ever need anything further. Best wishes, The Sytner Select Bristol Team

Rated 5 out of 5 stars

Very polite and willing to help you in…

Very polite and willing to help you in any way

March 31, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Bristol

Dear Ben, Thank you very much for your kind words. We are delighted to hear that you found our team polite and willing to assist in any way. It is always our aim to provide a welcoming and helpful experience for all our customers. Your positive feedback is greatly appreciated and serves as a wonderful encouragement to everyone at Sytner Select Bristol. We look forward to the opportunity to assist you again in the future. Best wishes, The Sytner Select Bristol Team

Rated 5 out of 5 stars

Great service and very helpful from…

Great service and very helpful from Harry Pugh and Alex. Both went extra mile would highly recomend. Really happy with vehicle ( Range Rover).

March 30, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Bristol

Dear Derrick, Thank you very much for your kind words and for taking the time to share your experience with us. We are delighted to hear that Harry Pugh and Alex provided great service and went the extra mile to assist you. It’s wonderful to know you are really happy with your Range Rover. Your recommendation means a great deal to us. We hope you continue to enjoy your vehicle and look forward to welcoming you back in the future. Best wishes, The Sytner Select Bristol Team

Rated 4 out of 5 stars

Just bought a brand new car from Sytner…

Just bought a brand new car from Sytner Bristol. The sales team have been patient and helpful while we decided. Can’t comment on after sales yet.

March 30, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Bristol

Thank you for your kind words and for choosing Sytner Select Bristol for your new car purchase. We’re delighted to hear that our sales team were patient and helpful throughout your decision-making process. We hope you enjoy your new vehicle and that it meets all your expectations. Should you require any assistance or have any questions in the future, please do not hesitate to get in touch. We look forward to supporting you with any after-sales needs when the time comes.

Rated 5 out of 5 stars

Met Harris who was very helpful and…

Met Harris who was very helpful and professional. Would highly recommend him. Very knowledgeable. Great service by all

March 29, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Bristol

Thank you very much for your kind words, Jan. We are delighted to hear that we provided you with such a helpful and professional experience. It’s wonderful to know that his knowledge and the service from the entire team met your expectations. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your positive experience. We look forward to welcoming you back to Sytner Select Bristol in the future.

Rated 5 out of 5 stars

Colby was extremely professional

Colby was extremely professional, polite, friendly and informative. Gave us the time that we required. Would definitely recommend this company.

March 27, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Bristol

Dear Rona, Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that Coby was professional, polite, and informative throughout your visit. It’s wonderful to know you felt well supported and that you would recommend Sytner Select Bristol. Your feedback is greatly appreciated and motivates us to maintain the highest standards of service. We look forward to welcoming you again in the future. Best wishes, The Sytner Select Bristol Team

Rated 5 out of 5 stars

Seamless experience

I called Sytner Select Bristol on a Friday and spoke to Jasmine Woodward, as there was a car I was interested in but wasn’t sure if it would be entirely suitable. Jasmine was really polite, took me through everything and booked me to test drive the next day. Jasmine made sure the car was freshly valeted and waiting ready for me when I got there. The test drive went great, everything was explained really well and made super easy for me. It would have taken a lot for me to push the button on such a big purchase but I loved the car, I felt at ease and I found the best payment option for me. Fantastic experience. Well done Jasmine!

March 28, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Bristol

Thank you so much, Ashley, for your wonderful review. We’re delighted to hear that Jasmine provided such a polite and thorough service, making your experience stress-free and enjoyable. It’s fantastic that you felt at ease throughout the process and found the perfect payment option for your new car. Your kind words mean a great deal to us and Jasmine. We hope you enjoy every mile in your new vehicle and look forward to welcoming you back in the future.

Rated 5 out of 5 stars

Toby was brilliant

Toby was brilliant, really helpful and clearly knew his stuff. He made everything simple and straightforward. Great service all round.

March 28, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Bristol

Dear Martin, thank you ever so much for your kind words. We’re delighted to hear that we provided you with such brilliant and straightforward service. It’s always our aim to make the entire process as simple and enjoyable as possible, so it’s wonderful to know this was your experience. Your feedback means a great deal to us and encourages the whole team to continue delivering excellent service. We truly appreciate you taking the time to share your thoughts. Warm regards from everyone at Sytner Select Bristol.

Rated 5 out of 5 stars

Great friendly staff

Start to finish the service was great, from enquiry and initial call, to arrival at site through to leaving. Both Dans were super friendly and helpful, guided me through the process and were both very amiable. Would recommend, even if you have to travel.

March 28, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Bristol

Thank you, Alex, for your kind words and for taking the time to share your experience with Sytner Select Bristol. We’re delighted to hear that both Dans provided friendly and helpful service throughout your visit. It’s wonderful to know the process was smooth from start to finish and that you felt well supported. Your recommendation means a great deal to us, especially knowing you would travel for the experience. We truly appreciate your feedback and hope to welcome you again in the future.

Rated 5 out of 5 stars

Jamie has been brilliant..

Jamie has been brilliant... attentive, patient and efficient. Very impressed with our experience today SytnerSelect Bristol.

March 28, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Bristol

Dear James, Thank you very much for your kind words and for taking the time to share your experience with us. We are delighted to hear that Jamie was brilliant, attentive, patient, and efficient throughout your visit. It is wonderful to know that you were very impressed with your experience at Sytner Select Bristol. Your feedback is greatly appreciated and serves as a fantastic encouragement to the whole team. We look forward to welcoming you back in the future. Best wishes, The Sytner Select Bristol Team

Rated 5 out of 5 stars

Approached to buy a car in Sytner…

Approached to buy a car in Sytner select Bristol , the customer service was very good, follow up done perfectly. So happy for the service. Especially Joe, and manager Arriz is amazing in staff service and communication.

March 28, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Bristol

Dear Denna, Thank you ever so much for your kind words and for taking the time to share your experience at Sytner Select Bristol. We are delighted to hear that Joe and Arriz provided you with excellent service and communication throughout your car purchase. It’s wonderful to know that our team’s efforts made a positive impression. Your satisfaction means a great deal to us, and we truly appreciate your support. We look forward to welcoming you again in the future. Best wishes, The Sytner Select Bristol Team

Rated 5 out of 5 stars

It was a really good experience…

It was a really good experience Alex,Alex and Harry were all very helpful.

March 28, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Bristol

Dear Gwyn, Thank you very much for your kind words. We are delighted to hear that Alex, Alex and Harry were able to assist you so effectively and that your experience with Sytner Select Bristol was a positive one. It’s always our aim to provide excellent service and support throughout the entire process. Your feedback is greatly appreciated and motivates the team to continue delivering the highest standards. We look forward to welcoming you back in the future. Best wishes, The Sytner Select Bristol Team

Rated 2 out of 5 stars

Not a good service at Sytner Bristol

Not a good service at Sytner Bristol, I had my car MOT’d and opted for their ‘valet’ service, afterwards, which after we collected the car and got home, noticed that the outside’s was still dirty. They asked us to bring it back for them to redo the ‘valeting’. We did that today, but even after they rehashed the car it was still dirty in places. We spoke to one of the managers who told us it was only a ‘wash’ not a valet and the website was wrong, he didn’t offer anything to us after I pointed out all the dirty places, just said it’s a wash only and that was that. I shall defunct recommend this ‘wash’ to any of my friends.

March 24, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Bristol

Dear Harry, We apologise that our service did not meet your expectations and for any confusion regarding the valet and wash. We appreciate your feedback and understand your frustration. We would like to invite you to contact our Service Manager, Nicola Berryman, at nicolaberryman@sytner.co.uk to discuss your experience further. Your satisfaction is important to us, and we hope to address your concerns directly. Kind regards, Sytner Select Bristol

Rated 5 out of 5 stars

The whole process was very smooth

The whole process was very smooth, I was made aware of everything. Everyone was very warm and welcoming.

March 23, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Bristol

Dear Arsilan, Thank you very much for your kind words and for taking the time to share your experience with Sytner Select Bristol. We are delighted to hear that the whole process was smooth and that you felt well informed throughout. It is wonderful to know that our team made you feel warm and welcome, as we always strive to provide a friendly and professional service. Your feedback is greatly appreciated, and we hope to assist you again in the future. Best wishes, The Sytner Select Bristol Team

Rated 5 out of 5 stars

Absolutely amazing service from Arriz

Absolutely amazing service from Arriz, Joe & Chris getting me a new car. Could not fault them one bit.

March 21, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Bristol

Dear Nathan, Thank you ever so much for your wonderful review. We are absolutely delighted to hear that Arriz, Joe and Chris provided you with such an amazing service and helped you find a new car without any issues. Your kind words mean a great deal to the team and serve as a fantastic encouragement. It’s always our aim to offer a seamless and enjoyable experience, and we’re thrilled that this was reflected in your visit. Wishing you many happy miles ahead!

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