Very friendly and helpful place to visit. Lots of options and a variety of vehicles. Robbie and Zidah were fantastic, very knowledgeable and patient when it came to us making the right choice. They a... See more
Company replied
Bolingbroke Way, BS34 6FE Bristol, GB
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Very friendly and helpful place to visit. Lots of options and a variety of vehicles. Robbie and Zidah were fantastic, very knowledgeable and patient when it came to us making the right choice. They a... See more
Company replied
Good selection of cars. Not pushy sales team. No pressure or rush. Staff knowledgable. Easy “handover/collection”. Hannan is a competent and helpful sales team member
Company replied
Jasmine was extremely friendly yet professional. No hard sell just genuine honest help when helping us to find the right car to meet our needs. Dan was also really helpful in getting the car transferr... See more
Company replied
I have just purchased a Focus ST from Sytner Select and I found dealing with Zuzanna and Jake a pleasurable experience, would highly recommend this dealership. Many Thanks N G Ogborn
Company replied
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Bolingbroke Way, BS34 6FE, Bristol, United Kingdom
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The whole process was very smooth, I was made aware of everything. Everyone was very warm and welcoming.

Reply from Sytner Group - Sytner Select Bristol
Absolutely amazing service from Arriz, Joe & Chris getting me a new car. Could not fault them one bit.

Reply from Sytner Group - Sytner Select Bristol
Harry was really professional and knowledgeable. Really great service and happy with our purchase

Reply from Sytner Group - Sytner Select Bristol
Highly recommend Joe as a salesman
He made the purchase of my new car
Seem less
He took the time to explain in detail all the functions etc
Best regards Ray

Reply from Sytner Group - Sytner Select Bristol
Henry at the Bristol showroom was very helpful and answered all of our questions, which has helped us make an informed decision. We’re looking forward to picking up our new car.

Reply from Sytner Group - Sytner Select Bristol
Very good service and after care.highly recommended.

Reply from Sytner Group - Sytner Select Bristol
From start to finish a fantastic experience . Incredible people , incredible customer service . I cannot fault them. Thankyou

Reply from Sytner Group - Sytner Select Bristol
I recently bought a car from Sytner Group and had a really great experience from start to finish. The whole process was smooth and stress-free.
Coby, who looked after me, was fantastic — really friendly, informative and genuinely helpful without being pushy. He took the time to answer all of my questions and made sure I felt confident about the purchase.
I’m absolutely delighted with my new car and really appreciated the excellent customer service. Thank you to Coby and the team for making the experience so easy and enjoyable. I’d definitely recommend Sytner to anyone looking for a car.

Reply from Sytner Group - Sytner Select Bristol
Worst after sales I’ve ever experienced.
Never return calls and never return emails or WhatsApp messages.
My car which is covered by extended warranty is currently sat in the service department and has been for 2 weeks and counting for what is booked as a 7 hour repair. I’ve tried multiple times to get updated but responses takes days and when I do I get fobbed off!!
This is by far the worst experience I’ve ever had in over 30 years of motoring…….AVOID AVOID AVOID!!

Reply from Sytner Group - Sytner Select Bristol
It was nice experience with good people in the shop .Mr Alex and Anthony throughout the process and help me with all options. I will keep in my cars with same shop

Reply from Sytner Group - Sytner Select Bristol
Service from Lauren was excellent from start to finish. Made buying the car easy
Thank you

Reply from Sytner Group - Sytner Select Bristol
Awful company. My partner and I arranged a viewing a week prior, the car came in damaged with a smashed headlight and stinking dirty. We put a deposit down anyway, say theyre going to fix it and all the scuffs on the alloys and we then find out through a HPI that its had crash damage undeclared to us which we then ring AND message about. Ring us back an hour later saying they've miraculously SOLD THE CAR despite our deposit being on it already. Dodgy asf would never go anywhere near them again.

Reply from Sytner Group - Sytner Select Bristol
A big shout out to Daniel at Bristol Sytner, this wasn’t the smoothest of transactions (mainly due to train cancellations and my bank) but Daniel was superb and make the purchase a great experience. Highly recommend

Reply from Sytner Group - Sytner Select Bristol
Friendly and efficient service from Coby and his colleagues, well prepared car at a fair price.

Reply from Sytner Group - Sytner Select Bristol
Amazing experience and fantastic customer experience served by Daniel Langley at Sytner select Bristol .. he helped find our dream car and gave wonderful experience all through..

Reply from Sytner Group - Sytner Select Bristol
Staff was very help full and professional we had very nice young man called Henry. Overall it was a very good experience.

Reply from Sytner Group - Sytner Select Bristol
Amazing experience great from start to finish, helpful with all questions i had. would recommend highly

Reply from Sytner Group - Sytner Select Bristol
Mohammad Hossein is very efficient, friendly, and helpful. Great service!

Reply from Sytner Group - Sytner Select Bristol
The little bald man and harry/henry were great

Reply from Sytner Group - Sytner Select Bristol
Henry was absolutely brilliant from start to finish. He made the whole process so easy and stress-free, answered all my questions, and made sure I was happy with everything before I left. I’m so pleased and couldn’t recommend him enough. 5 stars all the way!

Reply from Sytner Group - Sytner Select Bristol
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