Sytner Group - Sytner Select Bristol Reviews 

3,126
TrustScore 4.5 out of 5

4.3

Bolingbroke Way, BS34 6FE Bristol, GB


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Rated 5 out of 5 stars

Very friendly and helpful place to visit. Lots of options and a variety of vehicles. Robbie and Zidah were fantastic, very knowledgeable and patient when it came to us making the right choice. They a... See more

Company replied

Rated 4 out of 5 stars

Good selection of cars. Not pushy sales team. No pressure or rush. Staff knowledgable. Easy “handover/collection”. Hannan is a competent and helpful sales team member

Company replied

Rated 5 out of 5 stars

Jasmine was extremely friendly yet professional. No hard sell just genuine honest help when helping us to find the right car to meet our needs. Dan was also really helpful in getting the car transferr... See more

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Rated 5 out of 5 stars

I have just purchased a Focus ST from Sytner Select and I found dealing with Zuzanna and Jake a pleasurable experience, would highly recommend this dealership. Many Thanks N G Ogborn

Company replied


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


Contact info

  • Bolingbroke Way, BS34 6FE, Bristol, United Kingdom

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.3

All reviews

(3,126)

11,911 reviews in the last 12 months

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Rated 5 out of 5 stars

Chris and Arriz were both amazing…

Chris and Arriz were both amazing today! I came in after putting a deposit down on one car and then when I was there, changed my mind! Very smooth process with lovely gents that made it easy! Highly recommend!!

January 23, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Bristol

Thank you so much for your kind words, Tatum. We’re delighted to hear that Chris and Arriz made your experience smooth and enjoyable, especially when changing your mind on the day. It’s wonderful to know that their friendly and professional approach helped make the process easy for you. Your recommendation means a great deal to us. We hope you continue to enjoy your new car and look forward to welcoming you back to Sytner Select Bristol in the future. Cheers!

Rated 5 out of 5 stars

Attentive

Attentive, professional and knowledgeable. Great service, and the car isn’t too shabby either! Thank you Rusty.

January 23, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Bristol

Thank you very much for your kind words, Andy. We’re delighted to hear that you found our team attentive, professional and knowledgeable throughout your experience. It’s wonderful to know that Rusty was able to provide such great service and that you’re pleased with your new car. Your feedback means a great deal to us and encourages everyone here at Sytner Select Bristol to continue delivering the highest standards. We hope you enjoy every mile in your new vehicle!

Rated 5 out of 5 stars

Highly recommended

Highly recommend this place, Arriz was really helpful throughout the whole process.

January 23, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Bristol

Thank you very much for your kind words, Edd. We are delighted to hear that Arriz was so helpful throughout your experience with us. It’s always our aim to provide excellent service and make the process as smooth as possible for our customers. Your recommendation means a great deal to the whole team at Sytner Select Bristol. We truly appreciate you taking the time to share your positive experience and hope to assist you again in the future.

Rated 5 out of 5 stars

Thank you Sytner…

We visited Sytner Select Bristol and Tomos Shah-Howells guided us through the whole process, he was able to answer all our questions in a polite and professional way. No hard sell, but took time to discuss all options. Definitely an asset to the company.

January 19, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Bristol

Dear Gwyneth, thank you very much for your kind words and for taking the time to share your experience at Sytner Select Bristol. We are delighted to hear that Tomos Shah-Howells provided such a polite and professional service, guiding you through the process with care and without any pressure. It’s wonderful to know that his knowledge and approach made a positive impression. Your feedback is greatly appreciated and serves as a great encouragement to the whole team.

Rated 5 out of 5 stars

Thank you to Freya and Chris Stone

Thank you to Freya and Chris Stone. We came in today and saw Freya to finalise the part X on our Arona. She has been very helpful to us from our first enquiry about the car just over 2 weeks ago to completing the purchase of the car today, in answering any queries and questions we had, taking a detailed video walk round the car and emailing it over to us. The whole transaction has been made fuss and hassle free.

January 17, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Bristol

Thank you, Irene, for your kind words. We are delighted to hear that Freya and Chris provided such a helpful and attentive service throughout your experience. It’s wonderful to know that the detailed video and prompt responses made the process straightforward and hassle-free. We truly appreciate you choosing Sytner Select Bristol for your Arona purchase and hope you enjoy every moment with your new car. Your feedback means a great deal to the whole team.

Rated 5 out of 5 stars

Staff were informative and helpful

Staff were informative and helpful, broke down anything I was confused or unsure about and made it very simple and clear. We went through all the steps of the process and it was made so easy by Henry/harry and also the little bald fella was very helpful and made it very clear I could clearly see he was going the full distance and making sure I was completely sorted before leaving.

January 17, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Bristol

Thank you, Sam, for your wonderful review. We’re delighted to hear that Henry, and the rest of the team made the process straightforward and clear for you. It’s great to know that their dedication and helpfulness stood out, ensuring you felt fully supported throughout. Your kind words mean a lot to us, and we’re pleased you had such a positive experience at Sytner Select Bristol. We look forward to welcoming you back in the future.

Rated 5 out of 5 stars

Thomas

Tom was very helpful,very friendly and helped me to choose my car,he has very good manners and a all round lovely gentleman, thank you Tom

January 11, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Bristol

Dear Mr Lewis, Thank you very much for your kind words and for taking the time to share your experience with Tom at Sytner Select Bristol. We are delighted to hear that Tom was helpful, friendly, and provided excellent assistance in choosing your car. It’s wonderful to know his good manners and professionalism made such a positive impression. Your feedback is greatly appreciated, and we hope you continue to enjoy your new vehicle. Thank you once again for your lovely comments. Kind regards, Sytner Select Bristol Team

Rated 1 out of 5 stars

Absolutely appalling customer service

Absolutely appalling customer service, brought a car a month ago and it started to have problems so brought it back in and had an appointment booked to not have any updates in the day I called 8 times and no one answered, so left it for the next day and rang 20 times still with no answer!!!!
For a big company for no one to answer my calls is horrendous!!
I would double think before buying from Sytner!!!!!

January 9, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Bristol

Dear Katie, We are truly sorry to hear about your disappointing experience with our customer service. This is certainly not the standard we aim to provide at Sytner Select Bristol. We appreciate your feedback and understand your frustration regarding the lack of communication. We would like to invite you to contact our Sales Operations Manager, Richard Westrup, at richardwestrup@sytner.co.uk, so he can personally address your concerns and assist you further. Kind regards, Sytner Select Bristol Team

Rated 5 out of 5 stars

I bought a car today from Sytner Select…

I bought a car today from Sytner Select Bristol and had a great experience. Jake was professional and extremely helpful throughout the entire process. He took the time to answer all my questions, made everything clear and straightforward, and ensured the whole experience was smooth and stress-free. I’m very happy with my purchase and the service I received. Highly recommend Sytner Select Bristol and especially Jake.

January 5, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Bristol

Thank you very much, Thomas, for your kind words and for taking the time to share your experience. We’re delighted to hear that Jake provided such professional and helpful service throughout your purchase. It’s wonderful to know that the process was clear, straightforward, and stress-free for you. Your recommendation means a great deal to us, and we’re thrilled you’re happy with your new car. We hope you enjoy every mile in it and look forward to welcoming you back in the future.

Rated 5 out of 5 stars

Amazing service.

I Walked into Sytner select needing a car and walked out the same day having reserved a car all thanks to Henry and Jason. They helped me throughout the whole process, keeping in touch constantly with updates and explaining everything amazingly.

January 4, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Bristol

Thank you, Pedrom, for your fantastic review. We’re delighted to hear that Henry and Jason provided such excellent support throughout your car reservation process. It’s wonderful to know they kept you informed and explained everything clearly, making your experience smooth and enjoyable. Your kind words mean a great deal to the team at Sytner Select Bristol. We hope you’re thoroughly enjoying your new car and look forward to welcoming you back in the future. Thanks again for choosing us.

Rated 5 out of 5 stars

Kyle provided me with a fantastic…

Kyle provided me with a fantastic experience, he was kind, helpful and patient throughout the whole buying process

December 28, 2025
Unprompted review
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Reply from Sytner Group - Sytner Select Bristol

Dear Olivia, Thank you very much for your kind words. We are delighted to hear that Kyle provided you with a fantastic experience and that his kindness, helpfulness, and patience made the buying process enjoyable for you. It is always our aim to ensure every customer feels valued and supported throughout their journey with us. Your feedback is greatly appreciated and serves as a wonderful encouragement to the whole team. We hope you are very happy with your purchase. Best wishes, Sytner Select Bristol

Rated 5 out of 5 stars

Kyle Tanner was excellent

Kyle Tanner was excellent, well spoken gentleman and helped with all my needs.

December 19, 2025
Unprompted review
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Reply from Sytner Group - Sytner Select Bristol

Dear Harrison, Thank you very much for your kind words and for taking the time to share your experience with Kyle Tanner at Sytner Select Bristol. We are delighted to hear that Kyle was able to assist you so effectively and that you found him to be a well-spoken and helpful gentleman. Your positive feedback is greatly appreciated and serves as a wonderful encouragement to the team. We look forward to welcoming you back in the future. Best wishes, The Sytner Select Bristol Team

Rated 5 out of 5 stars

The best

I bought my last car from Kyle and came in again to see if I can get something new. The service there is always perfect

December 31, 2025
Unprompted review
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Reply from Sytner Group - Sytner Select Bristol

Thank you very much, Ben, for your kind words and continued trust in Kyle and the team at Sytner Select Bristol. We are delighted to hear that you consistently receive perfect service when visiting us. It’s always a pleasure to welcome back returning customers and to assist you in finding the right vehicle. Your support means a great deal to us, and we look forward to seeing you again in the future. Thanks once again for your fantastic review.

Rated 5 out of 5 stars

Only came in to look around a few cars…

Only came in to look around a few cars for the new year, great selection, lovely staff!

December 31, 2025
Unprompted review
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Reply from Sytner Group - Sytner Select Bristol

Dear Margret, Thank you ever so much for your kind words and for taking the time to leave us a 5-star review. We’re delighted to hear you enjoyed browsing our selection and found our team to be lovely. It’s always a pleasure to welcome new visitors, especially at the start of the new year. Your positive feedback truly means a lot to us, and we hope to see you again soon when you’re ready to explore further. Wishing you all the best! Kind regards, The Sytner Select Bristol Team

Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish, Mark put me at ease at explained everything thoroughly , would recommend

December 31, 2025
Unprompted review
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Reply from Sytner Group - Sytner Select Bristol

Dear Cara, Thank you very much for your kind words and for taking the time to share your experience with us. We are delighted to hear that Mark was able to put you at ease and explain everything thoroughly throughout your visit. It’s wonderful to know that you would recommend Sytner Select Bristol. Your feedback is greatly appreciated and serves as a fantastic encouragement to the whole team. We look forward to welcoming you back in the future. Best wishes, The Sytner Select Bristol Team

Rated 5 out of 5 stars

As a retuning customer to Sytner Select…

As a retuning customer to Sytner Select my wife and I had a fantastic experience from start to finish. The team of Johnny and Alex were professional, honest, and made purchasing our car quick and stress-free. I truly appreciate the friendly service and transparency throughout the process. Highly recommended dealership—would definitely use them again and confidently refer others.

December 31, 2025
Unprompted review
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Reply from Sytner Group - Sytner Select Bristol

Dear Arav, Thank you very much for your kind words and for choosing Sytner Select Bristol once again. We are delighted to hear that Johnny and Alex provided a professional and honest service, making your car purchase quick and stress-free. It’s wonderful to know that you appreciated the friendly and transparent approach throughout. Your recommendation means a great deal to us, and we look forward to welcoming you and your wife back in the future. Best wishes from the team.

Rated 5 out of 5 stars

Excellent professional staff, good experience

Bought our new car today Alicia was particularly fantastic, professional and super helpful. Process really clear - Alex C (manager) explained everything and good experience- would recommend Sytner, thank you team!

December 31, 2025
Unprompted review
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Reply from Sytner Group - Sytner Select Bristol

Dear Laura, Thank you very much for your wonderful review. We are delighted to hear that Alicia and Alex provided you with a professional and clear experience throughout your car purchase. It’s fantastic to know that the process was straightforward and that you felt well supported by our team. Your recommendation means a great deal to us. We hope you enjoy your new car and look forward to welcoming you back to Sytner Select Bristol in the future. Best wishes, The Sytner Select Bristol Team

Rated 5 out of 5 stars

Exceptional Experience with Rusty – We Drove Home TWO New Cars!

I recently had the absolute pleasure of working with Rusty at Sytner Select to purchase not one, but two vehicles for my family. From start to finish, the experience was outstanding, thanks almost entirely to Rusty's professionalism, patience, and genuine care.

If you're looking for a dealership that values its customers and employs real professionals like Rusty, look no further. We are thrilled with both of our new cars and will recommend Sytner Bristol to everyone we know. Thank you for earning our trust and our business—twice over!

December 29, 2025
Unprompted review
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Reply from Sytner Group - Sytner Select Bristol

Thank you, Sebastian, for your wonderful review. We are delighted to hear that Rusty provided such a professional and caring service throughout your experience. It’s fantastic that you and your family are so pleased with your new vehicles. Your kind words mean a great deal to us, and we truly appreciate your recommendation. We look forward to welcoming you back to Sytner Select Bristol in the future. Wishing you many happy journeys in your new cars!

Rated 5 out of 5 stars

Great experience

I have a great experience with Coby today very quick and efficient. I would recommend

December 30, 2025
Unprompted review
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Reply from Sytner Group - Sytner Select Bristol

Dear Desislava, Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that Coby provided you with quick and efficient service. It is always wonderful to know our customers feel well looked after and confident in recommending us. Your feedback is greatly appreciated and motivates us to maintain the highest standards. We look forward to welcoming you back to Sytner Select Bristol in the future. Best wishes, The Sytner Select Bristol Team

Rated 5 out of 5 stars

Daniel very helpful showing me round…

Daniel very helpful showing me round and no pressure listening to my needs

December 30, 2025
Unprompted review
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Reply from Sytner Group - Sytner Select Bristol

Dear Gari, Thank you very much for your kind words and for taking the time to share your experience with Daniel at Sytner Select Bristol. We are delighted to hear that he was helpful, attentive, and provided a no-pressure environment while listening carefully to your needs. It’s wonderful to know that our team made your visit a positive one. Your feedback is greatly appreciated, and we hope to assist you again in the future. Best wishes, The Sytner Select Bristol Team

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