Ivin is the absolute GOAT. Bought a b class from him and this guy is the finest that sytner has to offer. The company should be proud of themselves for hiring this fantastic young man. Will always re... See more
Location
Switch locationPenarth Road, CF11 8TT Cardiff, GB
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Really poor customer service, reserved a car on Friday, saw it Saturday, then chased a week to be told they can’t sell it as they won’t make a commission because I want to buy it outright. Lesley the... See more
From my initial enquiry with Mohammad to picking up the car with Jacob, my experience with Sytner has been amazing. Mohammad was able to handle all of my queries really well, and gave me ample inf... See more
Company replied
Mohammed was an excellent sales person, not pushy but very informative & helpful. Completed the test drive & sale of our car with us, made us feel valued customers despite being busy. Would recommen... See more
Company details
Written by the company
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Contact info
Penarth Road, CF11 8TT, Cardiff, United Kingdom
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Profession sale
The process is good and doesn’t take long. The sale ( Shinay & Dafydd)are super professional and helpful.
Ivin is the absolute GOAT
Ivin is the absolute GOAT. Bought a b class from him and this guy is the finest that sytner has to offer. The company should be proud of themselves for hiring this fantastic young man. Will always return to Sytner and recommed to anyone buying a car. What a salesman!! Jon is is okay aswell
Ivin is the best salesman on the planet…
Ivin is the best salesman on the planet what a guy!! Jon is good as well always recommend
Ivin is amazing Jon is alright aswell.
Ivin is amazing Jon is alright aswell.
It was a great experience with very…
It was a great experience with very friendly and helpful staff. The whole process was seamless and efficient and was made to feel very welcome.
Really poor customer service
Really poor customer service, reserved a car on Friday, saw it Saturday, then chased a week to be told they can’t sell it as they won’t make a commission because I want to buy it outright. Lesley the business manger continued to lie and put words into my mouth about the process.
Cardiff sytner Select Mohamed who dealt with our vehicle…
Mohamed who dealt with our vehicle purchase was exceptional and no hard sell , showed us all the details of the car and extremely helpful and knowledgeable on the product, above and beyond
Mohammed was an excellent sales person
Mohammed was an excellent sales person, not pushy but very informative & helpful. Completed the test drive & sale of our car with us, made us feel valued customers despite being busy. Would recommend & return as a customer for future car
Outstanding customer service Shinay was…
Outstanding customer service Shinay was outstanding.
customer experience
came in to get an idea of what car i’d like to purchase. Tyrone was very helpful and polite with me the whole time, offering a test drive on multiple cars i was interested in!
Thank you :)
Great and friendly service
Great and friendly service from both Darius and Les that made the whole transaction seamless and stress free.
Mohammed was amazing throughout the…
Mohammed was amazing throughout the experience of buying my new car, so friendly and helpful a pleasure to deal with.
May use AI-assist with repliesRead more
Amazing Service and People
From my initial enquiry with Mohammad to picking up the car with Jacob, my experience with Sytner has been amazing. Mohammad was able to handle all of my queries really well, and gave me ample information that helped make my choice easier.
I cannot recommend Mohammad, Jacob and the whole of Sytner Cardiff enough. The service they provide is some of the best I’ve ever received.
Also a shout out to Summer who came to pick me up from the train station and drove me to the dealership.

Reply from Sytner Group - Sytner Select Cardiff
Excellent Service
Shinay and Les were fantastic. Very friendly, personable and knowledgeable. Happy with our purchase and the service received today. Wouldn't hesitate to recommend or use again! Thank you.

Reply from Sytner Group - Sytner Select Cardiff
If I could give 0 I would
If I could give 0 I would. Took a deposit for a car gave us bullshit about it being in the garage being prepped and then sold it to someone else after calling us to arrange collection
First class customer service from the…
First class customer service from the first call. Clear and precise professional approach to offering the car I was looking at to buy. No pressure at any stage. I judge my experience of customer service on ‘would I employ this person myself’ and yes I would. Outstanding personal approach. Thank you

Reply from Sytner Group - Sytner Select Cardiff

Reply from Sytner Group - Sytner Select Cardiff
Robert and Jon was fantastic from start…
Robert and Jon was fantastic from start to finish. Wasn’t pushy at all and was just a fantastic experience!

Reply from Sytner Group - Sytner Select Cardiff
Turned up on a Sunday to part ex my old…
Turned up on a Sunday to part ex my old Fiesta. Thanks to Raj and Melvin I had everything sorted in a couple of hours. Great service.

Reply from Sytner Group - Sytner Select Cardiff
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