My parents have just bought a car from Karl and Les, Karl made the whole experience smooth and genuinely enjoyable for my parents. From the first message to handing over the keys, he was professional,... See more
Location
Switch locationPenarth Road, CF11 8TT Cardiff, GB
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Huge shoutout to Karl! Professional and friendly throughout our time looking for and buying a car. Never any pressure placed on us. He was very patient and took his time to answer and explain an... See more
Arrived at Cardiff branch to view a car I was thinking about purchasing. Decided it was the right car was met by salesman who had only been working at branch 7 weeks. We discussed part ex and agreed... See more
My parents have just purchased a car from Karl and Les, and the whole experience was fantastic from start to finish. Both Karl and Les were friendly, knowledgeable, and never put any pressure on t... See more
Company details
- Car Dealer
- also in
- Used Car Dealer
Written by the company
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Contact info
Penarth Road, CF11 8TT, Cardiff, United Kingdom
4.6
Excellent
3K reviews
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Had a great experience
Had a great experience. They were understanding and worked with me throughout the process. John and Ivan were amazing!!!
May 15, 2026
Unprompted review
Reply from Sytner Group - Sytner Select Cardiff
Thank you very much for your kind words, Scott. We’re delighted to hear that you had a great experience with us and that John and Ivan were able to support you so well throughout the process. It’s always our aim to be understanding and helpful, ensuring every customer feels valued. Your positive feedback means a great deal to the whole team at Sytner Select Cardiff. We truly appreciate you taking the time to share your experience with us.
Customer Service was great
Customer Service was great, especially from Raj and Liam who were very friendly, professional and helpful whilst purchasing our car which we absolutely love! They had so much patience with us, listened to what we were willing to pay monthly and managed to secure us a better deal than what we expected! Thank you
May 13, 2026
Unprompted review
Reply from Sytner Group - Sytner Select Cardiff
Thank you so much for your kind words, Josh. We’re delighted to hear that Raj and Liam provided such friendly and professional service throughout your car purchase. It’s wonderful to know they were patient and attentive to your needs, helping to secure a deal that exceeded your expectations. We hope you continue to enjoy your new car and look forward to welcoming you back to Sytner Select Cardiff in the future. Your support means a great deal to us!
I gave them a small list of jobs that…
I gave them a small list of jobs that the car needed doing, eg new number plates etc.
I would be happy to deal with them again.
May 9, 2026
Unprompted review
Reply from Sytner Group - Sytner Select Cardiff
Dear Ian, thank you very much for your kind words and for taking the time to leave us a review. We are delighted to hear that you were pleased with the service provided and that your list of jobs was completed to your satisfaction. It means a great deal to us that you would be happy to deal with us again. We look forward to welcoming you back in the future and continuing to provide the high standard of service you expect. Best wishes from the team at Sytner Select Cardiff.
Mohammed was great throughout the…
Mohammed was great throughout the process, offering great advice on the car and so forth. I highly recommend sytner select for any Byers looking for a new car.
May 8, 2026
Unprompted review
Reply from Sytner Group - Sytner Select Cardiff
Thank you very much for your kind words, Ellis. We’re delighted to hear that Mohammed provided excellent advice and support throughout your car-buying experience. It’s wonderful to know you would highly recommend Sytner Select Cardiff to others. Your feedback means a great deal to us, and we hope you continue to enjoy your new car. Should you ever need any further assistance, please don’t hesitate to get in touch. Wishing you all the best on the road ahead!
Reply from Sytner Group - Sytner Select Cardiff
Dear Adam, Thank you very much for your kind words and for taking the time to share your experience with Sytner Select Cardiff. We are delighted to hear that our customer service met your expectations and contributed positively to your visit. It is always our aim to provide a friendly and professional service, and your feedback is truly appreciated. We look forward to welcoming you back in the future and hope to continue delivering the high standards you experienced. Best wishes, The Sytner Select Cardiff Team
Excellent experience at this dealership…
Excellent experience at this dealership today. Shout out to Shinay Ali who was the Sales Exec dealing with my purchase. She went the extra mile and was a delight to deal with.
May 10, 2026
Unprompted review
Reply from Sytner Group - Sytner Select Cardiff
Thank you very much for your kind words, Jas. We are delighted to hear that Shinay Ali provided you with such a positive experience and went the extra mile during your purchase. It’s always wonderful to know our team members are making a real difference and ensuring our customers feel valued and well looked after. Your feedback is greatly appreciated, and we hope you enjoy your new vehicle. Please do not hesitate to get in touch if you need any further assistance in the future.
Good experience
Shinay was very polite and knowledgeable throughout the experience
May 9, 2026
Unprompted review
Reply from Sytner Group - Sytner Select Cardiff
Dear Stephen, Thank you very much for your kind words. We are delighted to hear that Shinay provided a polite and knowledgeable experience throughout your visit. It is always our aim to ensure every customer feels valued and well-informed. Your positive feedback is greatly appreciated and serves as a wonderful encouragement to the entire team. We look forward to welcoming you back to Sytner Select Cardiff in the future. Best wishes, The Sytner Select Cardiff Team
Reply from Sytner Group - Sytner Select Cardiff
Thank you very much for your kind words and for taking the time to leave such a positive review. We are delighted to hear that you found our service excellent. At Sytner Select Cardiff, we always strive to provide the highest standard of care and attention to our customers. Your feedback is greatly appreciated and serves as a wonderful encouragement to our entire team. We look forward to welcoming you back in the future and hope to continue exceeding your expectations.
Got my first car!!
Buying the first car can be extremely difficult and overwhelming decision. Shinay and Jacob handled it in an extremely wonderful manner with lots of reassurance and calmness giving me confidence to buy the car at Sytner. Shinay and Jacob are wonderful Sytner stars!!!
This experience gave me confidence in them and I will recommend their service to people who are looking for honest guidance for a car!
May 7, 2026
Unprompted review
Reply from Sytner Group - Sytner Select Cardiff
Dear Sonal, Thank you ever so much for your kind words. We are delighted to hear that Shinay and Jacob provided you with reassurance and calmness throughout your first car purchase. It’s wonderful to know they gave you the confidence to make your decision with ease. Your recommendation means a great deal to us, and we truly appreciate you recognising their honest guidance. Wishing you many happy miles in your new car! Best wishes, The Sytner Select Cardiff Team
Car purchase Sytner Select Cardiff
Raj was great to deal with, smooth and easy purchase of my new vehicle, would certainly recommend and use again.
May 7, 2026
Unprompted review
Reply from Sytner Group - Sytner Select Cardiff
Thank you very much for your kind words, Michael. We’re delighted to hear that Raj made the purchase of your new vehicle a smooth and enjoyable experience. It’s always our aim to provide excellent service and ensure our customers feel confident throughout the process. Your recommendation means a great deal to us, and we’re pleased you would choose to use Sytner Select Cardiff again. We hope you continue to enjoy your new vehicle and look forward to welcoming you back in the future.
Fab service ,fast delivery for new…
Fab service ,fast delivery for new mobilty vehicle. Thank you Muhammed
April 30, 2026
Unprompted review
Reply from Sytner Group - Sytner Select Cardiff
Dear Lisa, Thank you very much for your kind words and for taking the time to leave such a positive review. We are delighted to hear that you were pleased with the service and the swift delivery of your new mobility vehicle. Muhammed will be thrilled to know his efforts were appreciated. It’s always our aim to provide a seamless and efficient experience for our customers. We truly value your support and hope you enjoy your new vehicle for many years to come. Best wishes, The Sytner Select Cardiff Team
This was our second car purchase
This was our second car purchase from Sytner Select, so expectations were already high—and once again, they didn’t disappoint.
On arrival, Robert was nowhere to be seen. To clarify, this is Robert, the lookalike dancer Jordan (yes, that Jordan). Whether he was rehearsing backstage or perfecting his next routine, we may never know.
Thankfully, Big John stepped in and absolutely stole the show. Calm, confident, full of knowledge, and clearly the man you want helping you buy a car. No pressure, no nonsense—just honest advice, great banter, and a seamless experience. He took control, sealed the deal, and made everything feel effortless. A true headline act.
Then, like a dramatic encore, Robert (aka Jordan the dancer lookalike) reappeared to take care of the finishing touches—sorting the cleaning and after‑sales details to make sure everything was spot on. The car looked fantastic, the paperwork was smooth, and we drove away happy once again.
Another brilliant experience with Sytner Select. And let’s be honest—car number three is already loading. When the time comes, we’ll be straight back to Big John or Robert (aka Jordan) without hesitation.
Highly recommended.
May 4, 2026
Unprompted review
Reply from Sytner Group - Sytner Select Cardiff
Thank you, Vikkie, for your fantastic review and continued loyalty to Sytner Select Cardiff. We’re delighted to hear that Big John and Robert (our very own Jordan lookalike) provided such a seamless and enjoyable experience once again. It’s wonderful to know that our team’s honest advice and friendly approach made your car purchase effortless. We look forward to welcoming you back for car number three whenever the time comes. Your recommendation means a great deal to us!
Shinay Ali was very helpful when we…
Shinay Ali was very helpful when we were finding a new car. Really friendly, polite and accomadating as we took our newborn.
May 2, 2026
Unprompted review
Reply from Sytner Group - Sytner Select Cardiff
Dear Catherine, Thank you very much for your kind words. We are delighted to hear that Shinay Ali was helpful, friendly, and accommodating during your visit, especially while you had your newborn with you. It’s wonderful to know that our team made your car-buying experience a positive and comfortable one. Your feedback is greatly appreciated, and we hope you enjoy your new car for many years to come. Please do not hesitate to get in touch if you need any further assistance. Best wishes, The Sytner Select Cardiff Team
Had a great experience today buying my…
Had a great experience today buying my car thanks to Keelan and Liam. They were both friendly, knowledgeable, and made the whole process smooth and stress-free. Really appreciated their honesty and willingness to help with any questions I had! Thank you both!
May 2, 2026
Unprompted review
Reply from Sytner Group - Sytner Select Cardiff
Thank you so much for your kind words, Daniel. We’re delighted to hear that Keelan and Liam provided a friendly and knowledgeable service, making your car buying experience smooth and stress-free. It’s wonderful to know their honesty and willingness to assist with your questions were appreciated. Your feedback means a great deal to us, and we’re thrilled you had such a positive experience at Sytner Select Cardiff. Wishing you many happy miles in your new car!
Very happy with the service - Ivin and Melvin
I am extremely happy with the service from Ivin at Sytner Cardiff. He was very helpful from start to finish and made everything straightforward. He put in a lot of extra effort to get the car ready for collection.
Also thanks to Melvin for all of his help completing the sale. Very helpful and great to deal with.
10/10 service 👍
April 30, 2026
Unprompted review
Reply from Sytner Group - Sytner Select Cardiff
Thank you very much for your kind words, Ben. We’re delighted to hear that Ivin and Melvin provided you with such excellent service throughout your experience at Sytner Select Cardiff. It’s wonderful to know that everything was straightforward and that extra effort was made to prepare your car for collection. Your 10/10 rating means a great deal to us. We truly appreciate you taking the time to share your positive experience and hope you enjoy your new vehicle.
Excellent service from Les berry and…
Excellent service from Les berry and Shinay
Highly recommend
April 30, 2026
Unprompted review
Reply from Sytner Group - Sytner Select Cardiff
Dear Julian, Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that Les Berry and Shinay provided you with excellent service. Your recommendation means a great deal to us and is truly appreciated. It is always our aim to ensure every customer feels valued and well looked after. We look forward to welcoming you back to Sytner Select Cardiff in the future. Best wishes, The Sytner Select Cardiff Team
Wonderful experience
Wonderful experience, 5 starts to Shinay, so kind and helpful throughout the whole sale. Cannot fault the her and Les.
April 30, 2026
Unprompted review
Reply from Sytner Group - Sytner Select Cardiff
Dear Carys, Thank you ever so much for your wonderful review. We are delighted to hear that Shinay and Les provided such a kind and helpful experience throughout your sale. It’s always our aim to offer exceptional service, and it’s truly rewarding to know we succeeded in making your visit a positive one. Your kind words mean a great deal to the team. We hope you enjoy your new vehicle and look forward to welcoming you back in the future. Best wishes, Sytner Select Cardiff
Sytner Cardiff
Sytner Cardiff, Purchased chery tiggo 7 hybrid 31.03.26.
Summer & Melvin a pleasure to deal with very professional, knowledgeable & caring. Sytner should be very proud of both of them great asset to the company.
Answered my questions & talked me through the processes.
Car is excellent great mileage, very happy.
One negative, I purchased guardx at £399 when i brought car home there was overspray all over passenger side of windscreen & numerous areas of car where polish was left. Very poor application of product.
Not impressed for the money.
March 31, 2026
Unprompted review
Reply from Sytner Group - Sytner Select Cardiff
Dear Paul, thank you for your kind words about Summer and Melvin; we are delighted they provided a professional and caring experience. We are pleased to hear you are happy with your Chery Tiggo 7 Hybrid and its mileage. However, we sincerely apologise for the issues you experienced with the GuardX application. Your feedback is important to us, and we understand your disappointment regarding the overspray and polish residue. We appreciate you bringing this to our attention and value your honest review.
I recently purchased a BMW 1 series
I recently purchased a BMW 1 series, had an excellent experience from start to finish. Mohammed was fantastic throughout the whole process. He was professional and friendly. He also had the time to answer all my questions and made sure I was confident in my decision.
March 16, 2026
Unprompted review
Reply from Sytner Group - Sytner Select Cardiff
Thank you very much for your kind words, Alex. We are delighted to hear that your experience with Mohammed and the team at Sytner Select Cardiff was excellent from start to finish. It’s wonderful to know that Mohammed was both professional and friendly, and that he took the time to answer all your questions, helping you feel confident in your decision. We hope you enjoy your new BMW 1 Series and look forward to welcoming you back in the future.
Purchased a car this week
Purchased a car this week, such a stress free and simple process thanks to Oliver, who was extremely helpful and knowledgeable. Felt no pressure what so ever, From start to finish I was made to feel comfortable and well informed on the process, left a happy customer sure to return.
April 23, 2026
Unprompted review
Reply from Sytner Group - Sytner Select Cardiff
Thank you, Mike, for your kind words and for taking the time to share your experience. We’re delighted to hear that Oliver provided such a helpful and knowledgeable service, making the process stress-free and comfortable for you. It’s wonderful to know you felt no pressure and were kept well informed throughout. Your satisfaction means a great deal to us, and we look forward to welcoming you back in the future. Enjoy your new car!
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