Sytner Group - Sytner Select Northampton Reviews 

2,989
TrustScore 4.5 out of 5

4.7

Ravens Way, NN3 9UD Northampton, England, GB


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Rated 5 out of 5 stars

Visited without an appointment and was met by Geani who pointed us in the right direction without being pushy. Both Geani and Louis were professional, polite and helpful ensuring the purchase of our v... See more

Company replied

Rated 5 out of 5 stars

I viewed a couple of cars recently at the Northampton branch and was pleasantly surprised. There was a very large range of vehicles to choose from and the staff went above and beyond to assist with al... See more

Rated 4 out of 5 stars

Nikki and Christiana in the service team know how to get the job done that's all I can say. From a terrible experience with the sales team, they sorted all of our concerns, took back the car to be... See more

Company replied

Rated 5 out of 5 stars

Brought a car today from sytner select and it was one of the best experiences we have had when it comes to buying a car! We dealt with 2 gentlemen named Ewan and Ollie, and they was extremely helpful,... See more

Company replied


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


Contact info

  • Ravens Way, NN3 9UD, Northampton, England, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.7

All reviews

(2,989)

11,871 reviews in the last 12 months

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Rated 5 out of 5 stars

Rav was very quick to respond to my…

Rav was very quick to respond to my enquiry about a Mercedes ML. He sent some good pictures and video and i then inspected it the following day. A good experience, no sales pressure and good friendly service from Rav. Very open and clear process. Thanks

May 8, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Northampton

Thank you very much for your kind words, Neil. We’re delighted to hear that Rav provided a friendly and pressure-free experience, and that the process was clear and straightforward. It’s great to know the pictures and video helped with your decision before the inspection. We truly appreciate you taking the time to share your positive experience with Sytner Select Northampton. Your feedback means a lot to us, and we hope you enjoy your Mercedes ML for many miles to come.

Rated 5 out of 5 stars

Very welcoming and friendly

Very welcoming and friendly! Helped close the deal and gave us a smooth deal as wanted - very happy

May 4, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Northampton

Dear Lottie, Thank you ever so much for your kind words. We’re delighted to hear that you found our team welcoming and friendly throughout your experience. It’s wonderful to know we could help you close the deal smoothly and meet your expectations. Your happiness means a great deal to us, and we truly appreciate you taking the time to share your positive feedback. We look forward to assisting you again in the future should the need arise. Best wishes from all of us at Sytner Select Northampton.

Rated 5 out of 5 stars

Geani-Sales

Geani was very professional without the “dodgy” second hand car dealer spiel!
Hopefully I won’t need to eat my words after the purchase 🤣😎

May 3, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Northampton

Thank you, Martin, for your fantastic review! We’re delighted to hear that Geani provided a professional and straightforward experience, steering clear of the usual “dodgy” second-hand car dealer spiel. It’s great to know you felt comfortable throughout the process. We hope the car continues to impress and that you won’t need to eat your words! Should you ever wish to share more feedback or simply say hello, we’d be very pleased to hear from you. Enjoy your new vehicle!

Rated 5 out of 5 stars

Great experience from start to finish…

Great experience from start to finish with Matt C and Ty. Made sure customer satisfaction was top priority during the process and even interacted with the kids. Super happy with the car and experience today.👏🏼👏🏼

May 2, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Northampton

Thank you so much, Kamil, for your fantastic review. We’re delighted to hear that Matt C and Ty made your experience enjoyable from start to finish and that customer satisfaction was clearly a priority. It’s lovely to know they even took the time to engage with your children. We’re thrilled you’re super happy with your new car and the overall experience. Your kind words mean a great deal to the team here at Sytner Select Northampton. Enjoy your new vehicle!

Rated 5 out of 5 stars

Really nice setup and a very smooth…

Really nice setup and a very smooth process. Ravi was incredibly helpful and didn’t mind when I gave it the boot on the test drive!

May 2, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Northampton

Thank you very much for your kind words, Matthew. We’re delighted to hear that you found the setup enjoyable and the process smooth. Ravi will be pleased to know he was able to assist you so well during your visit. It’s great that you felt comfortable enough to really test the car on the drive! We truly appreciate your feedback and hope you continue to enjoy your new vehicle. Thanks again for choosing Sytner Select Northampton.

Rated 5 out of 5 stars

Perfect customer service rob who helped…

Perfect customer service rob who helped me find my dream car, defiantly recommend

May 2, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Northampton

Thank you so much for your kind words, Ollieg_. We’re delighted to hear that Rob was able to assist you in finding your dream car and that you had a positive experience with our team. Your recommendation means a great deal to us. It’s always our aim to provide excellent customer service and ensure every customer feels valued. We hope you enjoy your new vehicle and look forward to welcoming you back in the future. Thanks again for choosing Sytner Select Northampton.

Rated 5 out of 5 stars

Customer service

Customer service

April 24, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Northampton

Dear Simon, Thank you ever so much for your kind 5-star review. We are delighted to hear that our customer service met your expectations and that you had a positive experience with us at Sytner Select Northampton. Your feedback is truly appreciated and serves as a great encouragement to our entire team. We look forward to welcoming you back in the future and continuing to provide the high standard of service you deserve. Best wishes, The Sytner Select Northampton Team

Rated 5 out of 5 stars

Matthew has been very helpful and…

Matthew has been very helpful and explained everything step by step and answered all my questions and will definitely recommend this dealership to my work colleagues and other people

April 29, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Northampton

Dear Esther, Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that Matthew was able to assist you so thoroughly and answer all your questions. It’s wonderful to know you feel confident recommending our dealership to your work colleagues and others. Your support means a great deal to us, and we truly appreciate your positive feedback. We look forward to welcoming you again in the future. Best wishes, Sytner Select Northampton Team

Rated 5 out of 5 stars

Apart from changing oil and oil filter

Apart from changing oil and oil filter, the mechanic checked other parts which need immediate attention or advised me to consider so in near future. Parts like rear diff bushes needs replacing and advised of leakage of breather pipe in front of the engine

April 27, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Northampton

Dear Mr Njala, Thank you for your kind words and for taking the time to share your experience with Sytner Select Northampton. We are pleased to hear that our mechanic provided thorough advice regarding your vehicle’s maintenance needs, including the rear diff bushes and breather pipe. It is always our aim to ensure customers are well informed about their vehicle’s condition. We truly appreciate your feedback and look forward to assisting you again in the future. Kind regards, Sytner Select Northampton Team

Rated 5 out of 5 stars

Matt H and Bradley

Matt H and Bradley - wonderful guys with a very professional approach and lovely transaction - what a pleasure!!!

April 25, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Northampton

Dear Joanne, Thank you ever so much for your kind words. We are delighted to hear that Matt H and Bradley provided you with a professional and pleasant experience. It’s always wonderful to know that our team’s efforts are appreciated and that your transaction was a pleasure from start to finish. Your feedback truly means a lot to us, and we hope to continue delivering the same high standard of service in the future. Warm regards, The Sytner Select Northampton Team

Rated 5 out of 5 stars

Excellant customer service and honest…

Excellant customer service and honest discussion on car purchase options from Ty Prior.

April 24, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Northampton

Thank you, Duncan, for your kind words and for taking the time to share your experience. We are delighted to hear that Ty Prior provided excellent customer service and an honest discussion regarding your car purchase options. It is always our aim to ensure customers feel informed and valued throughout their journey with us. Your positive feedback is greatly appreciated and serves as a wonderful encouragement to the team. We hope you continue to enjoy your vehicle and look forward to welcoming you again in the future.

Rated 5 out of 5 stars

Welcoming friendly atmosphere

Welcoming friendly atmosphere. Lovely people that are happy to help with any questions. Sam and Arunas were amazing, gave us a warm welcome and got everything sorted quickly. Quick service and would definitely comeback for another vehicle

April 22, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Northampton

Dear Katie, Thank you ever so much for your kind words. We’re delighted to hear that Sam and Arunas provided a warm welcome and efficient service during your visit. It’s wonderful to know you felt comfortable and well looked after by our friendly team. Your positive feedback means a great deal to us, and we’re thrilled you would consider returning for another vehicle. We look forward to welcoming you back to Sytner Select Northampton in the future. Best wishes, The Sytner Select Northampton Team

Rated 5 out of 5 stars

Had a great experience at Sytner Select…

Had a great experience at Sytner Select Northampton.

Was a pleasure to deal with Sam and Arunas.

April 22, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Northampton

Dear Elgars, Thank you very much for your kind words and for taking the time to share your experience at Sytner Select Northampton. We are delighted to hear that your interactions with Sam and Arunas were so positive and that you found the process a pleasure. It is always our aim to provide excellent service and ensure our customers feel valued. Your feedback is greatly appreciated, and we hope to welcome you back in the future. Best wishes, The Sytner Select Northampton Team

Rated 5 out of 5 stars

I’d like to give positive feedback for…

I’d like to give positive feedback for Louise and Callum at synter select Northampton,

Louis is very supportive, friendly, and always takes the time to help. Callum is reliable, easy to talk to, and ensures everything runs smoothly.

Both have made my experience very positive.

April 19, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Northampton

Dear Radya, Thank you very much for your kind words and positive feedback regarding Louise and Callum at Sytner Select Northampton. We are delighted to hear that their support and friendly approach made your experience so enjoyable. It is wonderful to know that Callum’s reliability and communication helped everything run smoothly for you. Your appreciation means a great deal to the team, and we are pleased to have contributed to such a positive experience. Kind regards, Sytner Select Northampton

Rated 5 out of 5 stars

Great staff and straight forward…

Great staff and straight forward service!

April 18, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Northampton

Dear K Pavey, Thank you very much for your kind words and for taking the time to share your experience with Sytner Select Northampton. We are delighted to hear that you found our staff great and the service straightforward. It is always our aim to provide a friendly and efficient experience for all our customers. Your positive feedback is greatly appreciated and motivates us to maintain the high standards you have recognised. We look forward to welcoming you again in the future. Best wishes, The Sytner Select Northampton Team

Rated 5 out of 5 stars

Great friendly attentive service and…

Great friendly attentive service and communication. I’ve been purchasing my vehicles here for many years and am absolutely satisfied with the customer service and vehicles I’ve bought. Alfie has been an absolute star in handling purchase.

April 17, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Northampton

Thank you, Sherwin, for your kind words and continued loyalty over the years. We are delighted to hear that Alfie provided such excellent service and made your purchase experience a positive one. It’s wonderful to know that you are satisfied with both the customer care and the vehicles you have chosen from us. Your feedback is greatly appreciated and motivates the whole team to maintain the high standards you expect. We look forward to welcoming you back again in the future.

Rated 5 out of 5 stars

Northampton branch

Great service from Alfie at the Northampton branch. Sorted everything for me making it stress and faff free for me

April 16, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Northampton

Dear Emma, Thank you ever so much for your kind words and for taking the time to share your experience with Alfie at our Northampton branch. We’re delighted to hear that he was able to make the process stress and faff free for you. It’s always our aim to provide excellent service and ensure everything runs smoothly. Your feedback is greatly appreciated and serves as a wonderful encouragement to the whole team. We look forward to welcoming you back in the future. Best wishes, The Sytner Select Northampton Team

Rated 5 out of 5 stars

The team for Northampton Sytner branch …

The team for Northampton Sytner branch team had been amazing. Especially Little and Big Olly.
My husband and I needed a car and soon. The team help us find a car that was not just drivable but made sure when we drove off the lot it was safe and reliable for good amount of time. They really care about their customers and their reputation is high standards.

March 7, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Northampton

Dear Marifer PB, thank you ever so much for your kind words. We are delighted to hear that Little and Big Olly provided such excellent service and helped you find a car that is both safe and reliable. It’s wonderful to know that our team’s commitment to high standards and genuine care for customers has made a positive impression. Your satisfaction means a great deal to us, and we truly appreciate you taking the time to share your experience. Warm regards from all at Sytner Select Northampton.

Rated 5 out of 5 stars

Bought a car within 24 hours on finance…

Bought a car within 24 hours on finance was the easiest smoothest process with Tyreke & Matt they answered all my questions. The best service I’ve had when purchasing a car

October 25, 2025
Unprompted review
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Reply from Sytner Group - Sytner Select Northampton

Thank you so much, Laura, for your wonderful review. We’re delighted to hear that Tyreke and Matt made the car buying process so smooth and straightforward for you. It’s fantastic to know they were able to answer all your questions and provide the best service you’ve experienced when purchasing a car. Your kind words mean a great deal to the whole team at Sytner Select Northampton. We hope you enjoy your new car and look forward to welcoming you again in the future.

Rated 5 out of 5 stars

Highly recommended

Great service from start to finish from Alfie highly recommended

April 14, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Northampton

Dear Deanna, Thank you ever so much for your kind words and for taking the time to share your experience. We are delighted to hear that Alfie provided you with great service from start to finish. It’s wonderful to know that you would highly recommend us. Your feedback truly means a lot to the entire team at Sytner Select Northampton. We look forward to welcoming you back in the future and hope to continue exceeding your expectations. Best wishes, The Sytner Select Northampton Team

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