I never thought I’d have a 5 star experience buying a car but Brayden & Vass at Sytner Select Nottingham have proved me wrong! From the moment I entered the showroom the service I received from Brayd... See more
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Visited Sytner Select Nottingham looking to replace car. Tyrell the adviser there was the best customer adviser/car sales that I have ever dealt with. Going back in September to make sure the replacem... See more
I had the pleasure to meet Mathew Tomy,part of the sales team, who helped me purchase my car. Mathew took the time to listen to my questions and answered them openly and honestly. He had a genuine... See more
Fabulous service from Jess when buying our new used car from Nottingham Sytner. Not only did she come in on her day off to accommodate us, she dealt with the transaction with professionalism and ca... See more
Company details
Written by the company
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Contact info
Unit 1 Enterprise Way, NG2 1EN, Nottingham, United Kingdom
- 0115 934 1414
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I bought a car from here a few months…
I bought a car from here a few months ago with the help of Jack. He made the experience very smooth and easy. Overall, I am incredibly pleased with the service I received.

Reply from Sytner Group - Sytner Select Nottingham
Very happy with the experience I had…
Very happy with the experience I had with synter Nottingham. Kaleem was great and was very helpful throughout the process. Would highly recommend

Reply from Sytner Group - Sytner Select Nottingham
Car Purchase June 2026
Great experience and would return for future purchases.

Reply from Sytner Group - Sytner Select Nottingham
Audi A3 purchase
The staff especially Allen was very good, informative, professional and very knowledgeable about our car that we were aiming to purchase. In fact all the staff were nice to speak with and never pushy, even offering us discount off of products. A great experience..! I would recommend anyone who wants a great deal on a second hand used car to go to Sytner Select.

Reply from Sytner Group - Sytner Select Nottingham
Allens was very helpful from start to…
Allens was very helpful from start to finish and kept me updated throughout the whole process

Reply from Sytner Group - Sytner Select Nottingham
Stay away!!
Stay away!!! Dont bother coming here is you want customer service. All they want is for you to pay full price for the car and try to get you to buy as many of the extras they sell as they can, eg ceramic coating,alloy protection and extended warranty!!!
I bought a Merc A35 6 weeks ago and I was concerned from the first meeting, but the car itself was a great example with full dealer history and low mileage so I thought it was worth it. The sales lady I dealt with never replied to some of my emails and calls so I ended up having to speak to a manager to get answers. When I collected, they rushed through the paperwork and got my cash and that was it. Didn't even get an invoice, had to ring up and chase that days later, even after being told I would recieve it next day!!
Fingers crossed i won't need to use the warranty i paid for, which they convinced me to buy in order to get finance, which they also lied about!!!

Reply from Sytner Group - Sytner Select Nottingham
Do not to buy extended warranty or any…
Do not to buy extended warranty or any extras from this company. The sales team are quick to sell you anything, but when it comes to actually honouring those warranties, they will deny the claim.
I paid £1,000 for an extended warranty when I bought my car. A few months later, I had an issue with the wing mirror and took the vehicle in for repair. After stripping the door, they identified the problem as a loose connection. However, I was then told this was not covered under the warranty and was charged for the labour.
To make it worse, the technician damaged the mirror in the process and I have to bring the car for it to be fixed
Overall, very misleading sales process. Terms of warranty was not made clear during sales. Frankly it's not worth the paper written on.
Excellent service as always from…
Excellent service as always from Normunds Allens and Jamie Lowe. Second car from them, very happy, they really go above and beyond getting me on the road the same day I viewed the car.

Reply from Sytner Group - Sytner Select Nottingham
How are you paying for the car.............
When enquiring about a car the first question asked is how you are paying for it. The sales team are more interested in their kick back commission from selling you the finance than they bare in finding you the right car. the cars are not presented well at all, dirty interiors, dents, scratches, damaged wheels, of course they tell you they will do all the repairs - after you have paid your deposit of course. The sales team lack experience and every question we asked they needed to revert to either Google or go and find the answer, even for basic questions. We looked at a number of cars, you will find the Sytner purchase invoice in the glove box along with the LogBook with the previous owners full details, which is very bad data protection. A car advertised at £24,000 they had paid £13000 for, that's some mark up. We walked away from Sytner Select, main reason being transparency of pricing, quality of cars presented, poor customer service and a general feel of hard sell.
Viewed a car advertised at £18,400 and…
Viewed a car advertised at £18,400 and test drove it at that price. When I later called to place a deposit, I was told the price had increased to £19,200.
I understand prices can change, but this was disappointing given I was ready to proceed based on the advertised price.
Experience has left me hesitant to deal with Sytner Group again.
Allens was great
Allens was great. Fast and to the point, made buying the car easy.

Reply from Sytner Group - Sytner Select Nottingham
RECOMMEND
I dealt with both Adam and Allen who were great from the beginning when test driving the car and then going through the sale process. They made it stress free and enjoyable and answered any questions we had. They both made the whole process seamless and couldn't do enough to help, even if we encountered any issues. Would definitely recommend!

Reply from Sytner Group - Sytner Select Nottingham
Purchased Mercedes A200 AMG
I recently purchased a Mercedes A200 AMG of Allens, Sales and Adam, Manager in the Nottingham store. Allens was the main contact from the start. He was helpful, detailed, considerate throughout. He provided a detailed video and photographs of the car, showcasing the car, which enabled me to make the
decision to buy. He remained present throughout with communication in store and during the preparation stage before I got the car. He provided a professional manner throughout ensuring I was happy. Great knowledge of the car. Great service provided and follow up afterwards, which was also helpful with my query.
Also, Adam was involved in the purchasing and financial stage. He explained everything in detail of the stages until completion. He was professional, courteous, efficient and knowledgeable.
Good service from Synter.

Reply from Sytner Group - Sytner Select Nottingham
Couldn’t be happier with the experience…
Couldn’t be happier with the experience of purchasing through Sytner Select. From start to finish, everything was seamless and genuinely enjoyable. We were looked after by the amazing Hannah and James at the Nottingham branch, who were not only incredibly friendly and approachable but also extremely knowledgeable and professional.
They both went above and beyond to ensure our needs were fully understood and met, taking the time to answer every question and making sure we felt confident and comfortable at every stage of the process. Nothing ever felt rushed or pressured — just honest, helpful guidance throughout.
Their attention to detail, clear communication, and genuine care really set them apart. It’s rare to come across service like this, and they made what can sometimes be a stressful experience feel easy and exciting.
A huge thank you to Hannah and James for their outstanding support — they are a real credit to Sytner Select. I wouldn’t hesitate to recommend them to anyone looking for a top-class car buying experience

Reply from Sytner Group - Sytner Select Nottingham
From the moment we walked in to just…
From the moment we walked in to just talk numbers and ideas, we were greeted by Adam and Jack Lee who were welcoming and very pleasant. Nothing was pushed or forced, we went at our own speed and came to the right deal that suited us.
Unfortunately on the day of change over, our current car broke down, after speaking with Adam and Jack, we still managed to get the deal done, nothing was too much trouble.
Will definitely be back. Such a pleasure

Reply from Sytner Group - Sytner Select Nottingham
Allen and Adam were really helpful with…
Allen and Adam were really helpful with us. Low pressure and relaxed. Would recommend. Thank you!

Reply from Sytner Group - Sytner Select Nottingham
Great experience with Simon and Ash
Great experience with Simon and Ash. Throughout the whole experience we were looked after and kept updated. Brilliant service

Reply from Sytner Group - Sytner Select Nottingham
From my first contact with George and…
From my first contact with George and Hannah through to collecting the car yesterday I've had excellent service.
Very helpful, inspired me to buy without being pushy.

Reply from Sytner Group - Sytner Select Nottingham
Absolutely great experience buying a…
Absolutely great experience buying a new car from Sytner Nottingham.
Brayden Williams and Declan Francis helped me through this process, explaining everything clearly and were happy to answer any questions I had.
Would absolutely recommend!

Reply from Sytner Group - Sytner Select Nottingham
Jack and Declan helped my partner by…
Jack and Declan helped my partner by her car, very friendly and professional throughout

Reply from Sytner Group - Sytner Select Nottingham
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